Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Our Customer Care programs help thousands of community members who find themeselves in times of hardship, but the need is much greater that what we are able to handle. While we recieve Customer Care donations year-round, in December we highlight the "Share the Warmth" program and celebrate the generosity of neighbors helping neighbors.Find Out More
Whether it's ice or snow, windstorms ... or squirrels, you should know what to do when the power goes out.Find Out More
The Eugene Water & Electric Board’s Run to Stay Warm, featuring a half-marathon, 10K, 5K and Kids’ 400-meter dash, is on Sunday, Nov. 19. All proceeds from the event will benefit limited-income customers who are struggling to pay their utility bills and stay warm through the winter months.Find Out More
Can you even begin to imagine a day without water? It isn’t just your personal use of water--brushing your teeth, flushing your toilet, or taking a shower. Water is also essential to public health and safety, as well as a functioning economy.Find Out More
Every fall wild Chinook salmon reach the Carmen-Smith spawning channel after a long journey from the ocean. A few hundred middle school students get the opportunity to witness the homecoming firsthand as a part of the Salmon Watch program.Find Out More
With help from our Smart Growth Programs, the Eugene Country Club recently switched from a natural gas boiler to a clean, efficient electric heat pump system that will reduce the County Club’s HVAC carbon emissions by 95% and shave off thousands of dollars in annual operating expenses.Find Out More
We’re doing our part by making investments to prepare, replace and maintain our community's electric and water systems. Here are some of the ways we work proactively to keep the lights on and the tap water flowing.Find Out More
EWEB used a novel approach to place 300 yards of gravel and small rock in an area of the McKenzie favored by bull trout for spawning.Find Out More
In our area, it will cost you $3.41 to go 100 miles in an electric vehicle, compared to $12.16 in a gas-powered car. Tax credits sweeten the deal. In addition to the existing $2,500-$7,500 federal tax credit, the State of Oregon’s new rebate of up to $2,500 will go into effect in 2018.Find Out More
Want to save energy, reduce your carbon footprint, lower your utility bills and improve the comfort of your home? We can help!Find Out More
New McKenzie River substation will improve the transmission system and allow EWEB to remove 14 miles of transmission lines between Leaburg and Walterville powerhouses.Find Out More
The Continental Congress in 1776 declared independence from the British Empire. In 1911, the citizens of Eugene made their own “declaration of independence" from the privately owned water company.Find Out More
To help protect drinking water, we will continue the ban on fireworks at College Hill Reservoir, and will restrict all access to the reservoir June 23 - July 5.Find Out More
We are fortunate to have one of the cleanest power portfolios in the nation, with almost no electricity sourced from fossil fuels. How much do you know about our community’s primary power resource—clean, renewable hydropower?Find Out More
A new program is helping make monthly electricity bills more affordable for customers who rent.Find Out More
EWEB joins the more than 2,000 other community-owned, not-for-profit utilities around the U.S. in celebrating Public Power Week, October 1-7.
This week we honor our 106-year history as public utility and look forward to powering a strong community in the years ahead. Serving our community with reliable, safe and responsible electric products and services is what public power is about.
We not only work for the community, we are proud to be a part of it. This helps us serve the 200,000 people in the greater Eugene and McKenzie Valley areas. Each year, we deliver about 4.5 million megawatt-hours of electricity to keep homes, businesses and public spaces powered.
This year the EWEB Board of Commissioners adopted a new strategic plan, which sets the priorities for the coming decade. Beyond continuing to provide our customers with power (and water) and holding true to our core values, we will focus on two strategic priorities:
In the next decade EWEB has significant decisions to make regarding the renewal, replacement or termination of major electric generating resource contracts. In addition, we have a number of decisions involving the diversification of drinking water sources for purposes of community resiliency and disaster recovery.
Prior to 2028, EWEB will need to reassemble a power generation portfolio, renewing or replacing over 400 megawatts of resources. This includes EWEB's contract with Bonneville Power Administration (BPA) and the Carmen-Smith hydro facility relicensing project.
As we begin work on the challenges ahead, we will continue to check-in with our customers and the community we serve.
500 East Fourth Ave.
Eugene, OR 97401
9 a.m. - 5:30 p.m.