Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
The Eugene Water & Electric Board has received a new 40-year operating license for our largest utility-owned generation facility – the Carmen-Smith Hydroelectric Project on the upper McKenzie River. The new license, issued by the Federal Energy Regulatory Commission, will allow us to operate the carbon-free, renewable hydroelectric facility through at least May 2059. The project generates enough electricity to power nearly 16,000 homes.Find Out More
As of 8 a.m. Saturday morning, there are just under 2,000 customers who remain without power. This includes a little over 200 in the Eugene area, and about 1,700 in the Mckenzie River Valley. Most of the remaining Eugene-area outages are single homes, which can be extremely labor intensive, particulalry those with accessibility issues, such as backyard service lines with no access for bucket trucks. We will continue to work until every customer is restored.Find Out More
EWEB and contract crews made substantial progress restoring power to customers Friday, turning the lights back on for more than 1,000 customers.Find Out More
We expect to restore about 1,000 customers in the Eugene area today. Please note that work conditions are dynamic and subject to change based on equipment damage, tree hazards and changing weather conditions.Find Out More
EWEB and contract crews made substantial progress restoring power to customers Thursday, turning the lights back on for several thousand residents impacted by the snow storm that struck Sunday night. Starting with more than 14,000 customers out of service on Monday, less than 4,500 remained without service as of 5 p.m. Thursday. In the Eugene area, about 2,800 customers are still waiting for restoration, along with about 1,700 McKenzie River residents.Find Out More
New snowfall overnight stalled restoration progress made over the past 48 hours as three major feeder lines and a transmission line went down Wednesday morning.EWEB and contract crews late Tuesday night were able to reduce the number of customers without power to about 6,000. That figure is down from a high of more than 14,000 on Monday. Falling trees and snow damage brought down the Eugene-area feeder and transmission lines early Wednesday, and the number of customers without power climbed up to 7,800 as of 1 p.m.Find Out More
Eugene Water & Electric Board and contract line crews made significant progress restoring power overnight Monday and into Tuesday, with more than 6,300 customers returned to service. As of 4:30 p.m. Tuesday, there are about 7,600 EWEB customers without service, down from more than 14,000 without power at 5 p.m. Monday.Find Out More
Eugene Water & Electric Board has been recognized as the third healthiest medium-sized employer in Oregon, and one of the healthiest 100 workplaces in America.Find Out More
Three EWEB line crews on Tuesday marked their 15th straight day working to restore electric service to the thousands of people victimized by the Camp Fire that struck northern California on Nov. 8.Find Out More
Eugene Water & Electric Board’s Run to Stay Warm, featuring a half-marathon, 10K, 5K and Kids’ 400-meter dash, is on Sunday, Nov. 18.Find Out More
Here in the Pacific Northwest, where we enjoy abundant, low-cost hydroelectric power, EVs are a smart economic choice and an important piece of the region's move away from fossil fuels.Find Out More
EWEB is a proud supporter of STEM opportunities in our community. This summer we helped send a local student to Chelan County, Washington for a week-long hydropower and STEM career academy. Ethan sent us a recap of his experience and it sounds like it was an amazing week.Find Out More
The premier water utility trade association in the United States has recognized EWEB’s impressive safety record and proactive approach to implementing best practices for employee safety and health programs as one of the best in the nation.Find Out More
As a public utility, it’s important for us to be open and transparent with you—our customer-owners. Here are some highlights from this month’s meeting of your citizen-elected Board of Commissioners.Find Out More
Friends of Trees, St. Vincent de Paul of Lane County and the Eugene Science Center each won 2018 Greenpower Grants of up to $50,000 from the Eugene Water & Electric Board’s Greenpower Program.Find Out More
EWEB joins the more than 2,000 other community-owned, not-for-profit utilities around the U.S. in celebrating Public Power Week, October 1-7.
This week we honor our 106-year history as public utility and look forward to powering a strong community in the years ahead. Serving our community with reliable, safe and responsible electric products and services is what public power is about.
We not only work for the community, we are proud to be a part of it. This helps us serve the 200,000 people in the greater Eugene and McKenzie Valley areas. Each year, we deliver about 4.5 million megawatt-hours of electricity to keep homes, businesses and public spaces powered.
This year the EWEB Board of Commissioners adopted a new strategic plan, which sets the priorities for the coming decade. Beyond continuing to provide our customers with power (and water) and holding true to our core values, we will focus on two strategic priorities:
In the next decade EWEB has significant decisions to make regarding the renewal, replacement or termination of major electric generating resource contracts. In addition, we have a number of decisions involving the diversification of drinking water sources for purposes of community resiliency and disaster recovery.
Prior to 2028, EWEB will need to reassemble a power generation portfolio, renewing or replacing over 400 megawatts of resources. This includes EWEB's contract with Bonneville Power Administration (BPA) and the Carmen-Smith hydro facility relicensing project.
As we begin work on the challenges ahead, we will continue to check-in with our customers and the community we serve.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.