e-Billing System Maintenance:
Our e-Billing system will undergo routine maintenance and will be temporarily unavailable from 9 p.m. Saturday, Dec. 8 through 5 a.m., Sunday, Dec. 9. Thank you for your patience.
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Three EWEB line crews on Tuesday marked their 15th straight day working to restore electric service to the thousands of people victimized by the Camp Fire that struck northern California on Nov. 8.Find Out More
Eugene Water & Electric Board’s Run to Stay Warm, featuring a half-marathon, 10K, 5K and Kids’ 400-meter dash, is on Sunday, Nov. 18.Find Out More
Here in the Pacific Northwest, where we enjoy abundant, low-cost hydroelectric power, EVs are a smart economic choice and an important piece of the region's move away from fossil fuels.Find Out More
EWEB is a proud supporter of STEM opportunities in our community. This summer we helped send a local student to Chelan County, Washington for a week-long hydropower and STEM career academy. Ethan sent us a recap of his experience and it sounds like it was an amazing week.Find Out More
The premier water utility trade association in the United States has recognized EWEB’s impressive safety record and proactive approach to implementing best practices for employee safety and health programs as one of the best in the nation.Find Out More
As a public utility, it’s important for us to be open and transparent with you—our customer-owners. Here are some highlights from this month’s meeting of your citizen-elected Board of Commissioners.Find Out More
Friends of Trees, St. Vincent de Paul of Lane County and the Eugene Science Center each won 2018 Greenpower Grants of up to $50,000 from the Eugene Water & Electric Board’s Greenpower Program.Find Out More
Online voting is underway for 2018 EWEB Greenpower Grants worth up to $50,000 each.Find Out More
Redevelopment efforts for Eugene’s downtown riverfront jumped forward on April 17 when the City completed the purchase of 16 acres of property formerly used as EWEB’s operations yard.Find Out More
Five Eugene organizations have made the final cut for consideration for 2018 Greenpower Grants worth up to $50,000 each to fund high-impact projects that increase the use of renewable energy sources, the adoption of emerging technologies, or reduce/offset our community’s carbon footprint.Find Out More
As a public utility, it is important for EWEB to be open and transparent with our customer-owners about how we are performing. We put together a Report to Customers looking back at the key events, accomplishments and challenges of 2017.Find Out More
In late 2017, EWEB had the opportunity to work with SquareOne Villages on cost-saving measures for their tiny homes project, Emerald Village Eugene. Supporting vulnerable members of our community is a priority for EWEB.Find Out More
Our Customer Care programs help thousands of community members who find themeselves in times of hardship, but the need is much greater that what we are able to handle. While we recieve Customer Care donations year-round, in December we highlight the "Share the Warmth" program and celebrate the generosity of neighbors helping neighbors.Find Out More
Whether it's ice or snow, windstorms ... or squirrels, you should know what to do when the power goes out.Find Out More
The Eugene Water & Electric Board’s Run to Stay Warm, featuring a half-marathon, 10K, 5K and Kids’ 400-meter dash, is on Sunday, Nov. 19. All proceeds from the event will benefit limited-income customers who are struggling to pay their utility bills and stay warm through the winter months.Find Out More
EWEB joins the more than 2,000 other community-owned, not-for-profit utilities around the U.S. in celebrating Public Power Week, October 1-7.
This week we honor our 106-year history as public utility and look forward to powering a strong community in the years ahead. Serving our community with reliable, safe and responsible electric products and services is what public power is about.
We not only work for the community, we are proud to be a part of it. This helps us serve the 200,000 people in the greater Eugene and McKenzie Valley areas. Each year, we deliver about 4.5 million megawatt-hours of electricity to keep homes, businesses and public spaces powered.
This year the EWEB Board of Commissioners adopted a new strategic plan, which sets the priorities for the coming decade. Beyond continuing to provide our customers with power (and water) and holding true to our core values, we will focus on two strategic priorities:
In the next decade EWEB has significant decisions to make regarding the renewal, replacement or termination of major electric generating resource contracts. In addition, we have a number of decisions involving the diversification of drinking water sources for purposes of community resiliency and disaster recovery.
Prior to 2028, EWEB will need to reassemble a power generation portfolio, renewing or replacing over 400 megawatts of resources. This includes EWEB's contract with Bonneville Power Administration (BPA) and the Carmen-Smith hydro facility relicensing project.
As we begin work on the challenges ahead, we will continue to check-in with our customers and the community we serve.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.