Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
With the help of generous customers and community partners, EWEB’s Energy Share program helps customers who are struggling to pay their utility bills and who may be at risk of disconnection of services.Find Out More
We’re taking steps to help residential, business and non-profit customers maintain or re-establish good account standing and ensure all customers have access to reliable power and water at affordable rates.Find Out More
EWEB is resuming route-based deployment for smart electric and water meters as a part of our gradual and responsible return to normal operations.Find Out More
How EWEB is responding and how we’re ensuring that you continue to receive the water and electric services you depend on from us, safely, reliably and affordably.Find Out More
As your community-owned utility, we will take the necessary steps to emerge from this crisis with the dual goal of protecting vulnerable customers while keeping the utility financially and operationally resilient.Find Out More
The COVID-19 pandemic has changed almost everything for our community, except the need for reliable power and water at affordable rates.Find Out More
Making partial payments and other tips for managing your bill and avoiding scams.Find Out More
As our community moves toward recovery from the health and economic crises of COVID-19, EWEB is beginning a gradual and responsible return to our facilities.Find Out More
Oregon primary elections are next Tuesday, May 19 and ballots include four candidates for three seats on the EWEB Board of Commissioners.Find Out More
EWEB’s Customer Care bill assistance program re-opened on Friday, May 1 at 9 a.m. By 9:04, 205 online applications were complete, and by 9:20, nearly 600 customers had applied online.Find Out More
By year-end, nearly 7,000 households could receive the EWEB bill credit.Find Out More
We know customers are facing unusual financial hardship due to COVID-19. On March 14 EWEB temporarily suspended disconnections for nonpayment and late fees.Find Out More
In an effort to slow the spread of the COVID-19 virus, our Customer Service lobby will be closed to the public starting Tuesday, March 17. The lobby will remain closed until further notice, extended from the previous date of April 30.Find Out More
EWEB is temporarily suspending service disconnections and late fees for customer non-payment during the coronavirus crisis. In addition to immediately putting a hold on electric disconnections and water service shut-offs for those who are behind on their utility bills, we are expanding bill assistance programs and implementing residential and commercial loan deferrals to help customers through the economic disruptions caused by the virus outbreak.Find Out More
In an effort to reduce the risk of contracting and/or transmitting the virus, EWEB is asking customers to use our many online and telephone options rather than doing business in person.Find Out More
To talk about Brian, you have to employ superlatives. He is the friendliest, the nicest and the humblest of people. Walking through the halls of EWEB with him is like a flashback to high school. We all remember that kid that everyone knew and everyone liked-somehow knowing everyone's name and greeting each person he passes. At EWEB, that's Brian.
As a teenager, Brian would spend summers with his uncle in Hermiston.
"He was a lineman with Umatilla Electric Co-Op and I got to go on ride-alongs. It piqued my interest," recalls Brian.
After attending a year of college, Brian told his parents he wanted to leave and go to line school in Idaho.
"They had an early-out program. PG&E called and listed off locations in California I didn't know anything about. When they mentioned Oakland, I thought, that sounds good. Everyone made fun of me for it since I passed up all these fancy northern California cities, but it turned out great," says Brian.
Brian started with PG&E as a truck driver and quickly moved into a position as an apprentice lineman. In 1999, he was hired on with EWEB as an apprentice. After a few years, he moved to Bend taking a position with Central Electric Co-Op, but eventually found his way back home to Eugene and EWEB.
Since then, Brian has put in the hours and the effort advancing to Crew Leader II with EWEB's apparatus crews that work primarily on EWEB's downtown network.
The configuration of the downtown electric network results in ultra-high service reliability, which takes specialized equipment. The crews Brian leads perform the maintenance and technical work on that equipment.
"When I first started with the apparatus crew, it was completely new to me and challenging. The downtown network serves some really big customers, who rely on a high level of service. In the beginning there was a lot of maintenance work that hadn't been done in a while. We'd open vaults up and not know what we were going to be getting into," says Brian.
Brian is a glass half full kind of guy. It's easy to get the impression that he sees opportunity where others see obstacles and with his goofy, playful demeanor his enthusiasm for the work is infectious.
"It's been a pretty incredible opportunity to work in the power industry," says Brian. "You want to come see some of the equipment we work on?" And he grins.
Thank you Brian for your role in providing customers with vital services 24 hours a day, 7 days a week, 365 days a year.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.