e-Billing System Maintenance:
Our e-Billing system will undergo routine maintenance and will be temporarily unavailable from 9 p.m. Saturday, Dec. 8 through 5 a.m., Sunday, Dec. 9. Thank you for your patience.
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Three EWEB line crews on Tuesday marked their 15th straight day working to restore electric service to the thousands of people victimized by the Camp Fire that struck northern California on Nov. 8.Find Out More
Eugene Water & Electric Board’s Run to Stay Warm, featuring a half-marathon, 10K, 5K and Kids’ 400-meter dash, is on Sunday, Nov. 18.Find Out More
EWEB is a proud supporter of STEM opportunities in our community. This summer we helped send a local student to Chelan County, Washington for a week-long hydropower and STEM career academy. Ethan sent us a recap of his experience and it sounds like it was an amazing week.Find Out More
The premier water utility trade association in the United States has recognized EWEB’s impressive safety record and proactive approach to implementing best practices for employee safety and health programs as one of the best in the nation.Find Out More
Friends of Trees, St. Vincent de Paul of Lane County and the Eugene Science Center each won 2018 Greenpower Grants of up to $50,000 from the Eugene Water & Electric Board’s Greenpower Program.Find Out More
Online voting is underway for 2018 EWEB Greenpower Grants worth up to $50,000 each.Find Out More
Redevelopment efforts for Eugene’s downtown riverfront jumped forward on April 17 when the City completed the purchase of 16 acres of property formerly used as EWEB’s operations yard.Find Out More
Five Eugene organizations have made the final cut for consideration for 2018 Greenpower Grants worth up to $50,000 each to fund high-impact projects that increase the use of renewable energy sources, the adoption of emerging technologies, or reduce/offset our community’s carbon footprint.Find Out More
As a public utility, it is important for EWEB to be open and transparent with our customer-owners about how we are performing. We put together a Report to Customers looking back at the key events, accomplishments and challenges of 2017.Find Out More
In late 2017, EWEB had the opportunity to work with SquareOne Villages on cost-saving measures for their tiny homes project, Emerald Village Eugene. Supporting vulnerable members of our community is a priority for EWEB.Find Out More
The Eugene Water & Electric Board’s Run to Stay Warm, featuring a half-marathon, 10K, 5K and Kids’ 400-meter dash, is on Sunday, Nov. 19. All proceeds from the event will benefit limited-income customers who are struggling to pay their utility bills and stay warm through the winter months.Find Out More
Can you even begin to imagine a day without water? It isn’t just your personal use of water--brushing your teeth, flushing your toilet, or taking a shower. Water is also essential to public health and safety, as well as a functioning economy.Find Out More
Every fall wild Chinook salmon reach the Carmen-Smith spawning channel after a long journey from the ocean. A few hundred middle school students get the opportunity to witness the homecoming firsthand as a part of the Salmon Watch program.Find Out More
Public Power Week is a great opportunity to honor EWEB's 106 year history and look forward to how we will continue to power a strong community in the years ahead. Our recently adopted Strategic Plan highlights how we will continue to hold true to our core values as a public utility and make significant decisions involving the community's electric supply resources.Find Out More
We’re doing our part by making investments to prepare, replace and maintain our community's electric and water systems. Here are some of the ways we work proactively to keep the lights on and the tap water flowing.Find Out More
As Kathy Grey, an EWEB supervisor who oversees the Customer Care programs, walked from EWEB's Headquaters to the Campbell Senior Center a few blocks away, she pulled her knit cap a litte further down over her ears. With the sky still clouded over and every breath visible in the frosty air, it was a morning fitting the presentation Kathy was on her way to attend.
Each year, EWEB makes available funds to help customers who are struggling to pay their utility bills. Our Customer Care programs help thousands of community members who find themeselves in times of hardship, but the need is much greater than what we are able to meet. While we recieve Customer Care donations year-round, in December we highlight our "Share the Warmth" program and celebrate the generosity of neighbors helping neighbors.
On this chilly day, Kathy is accepting a $500 donation from the Senior Providers Information Network (SPIN) during their monthly meeting at the senior center.
As the members — or "spinners," as they refer to themeselves — go through introductions prior to kicking off the meeting, it is obvious that they share a passion for caring for our community's senior population. After a few announcements, the SPIN board member leading the meeting turns his attention to the back of the room where Kathy is standing with some center staff, who are also receiving a $500 donation from SPIN.
"This is a network of people doing some really wonderful things in the community," Kathy says upon receiving the donation. "Your contribution to EWEB's Customer Care program will directly help seniors who apply for assistance here at the Campbell Senior Center."
According to Dahlia Garza, program coordinator at the center, nearly 1,100 seniors have accessed EWEB Customer Care programs in 2017 through the Campbell Senior Center. The donation from SPIN will go directly to helping a few more customers in the coming months.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.