Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Level 1 home charging is super easy and the least expensive way to fuel an electric vehicle.Find Out More
The Run to Stay Warm, featuring a half-marathon, 10K, 5K and Kids’ 400-meter dash, raises funds for EWEB's Customer Care program.Find Out More
Many rental property owners want to do the right thing by their tenants, but efficiency improvements aren't always top-of-mind. Here are some tips for having the “efficiency talk” with your landlord.Find Out More
Beyond changing your clocks and enjoying the extra hour of sleep, the end of daylight savings is a good time to perform seasonal safety and efficiency maintenance tasks on your home or rental property.Find Out More
Is your rental property wasting energy and water? Find out with a free efficiency audit from EWEB.Find Out More
Winter is coming and that means an increased likelihood of power outages. Make hay while the sun shines, and you'll be ready for storm season.Find Out More
Planting a tree in your yard can bring years of enjoyment if you select the right tree for the location. If you're considering adding a tree this fall, follow a few tips to be sure your new tree doesn't unintentionally cause trouble with your electric service.Find Out More
You don’t need to spend a fortune or make drastic lifestyle changes to have a more sustainable, climate-friendly home.These simple, everyday actions can have a big impact.Find Out More
Winter is coming and that means an increased likelihood of storm-related power outages. During September’s National Preparedness Month, Eugene Water & Electric Board encourages customers to be “prepared, not scared” in the event of a natural disaster or other emergency.Find Out More
With the dry late spring we have been experiencing, you might be preparing to turn your sprinkler system on for the first time this year. Following a few tips can help you water wisely.Find Out More
EWEB staff developed an After Action Report to review EWEB's response to the February 2019 snow storm and the impacts of the storm, both on the community and EWEB's electrical infrastructure.Find Out More
Due to recent severe weather conditions our meter reading staff could not safely complete their assigned routes Feb. 24-28, 2019. Customers in a few areas of Eugene, east Springfield and the McKenzie River Valley will have estimated readings on their next bill.Find Out More
As of 8 a.m. Saturday morning, there are just under 2,000 customers who remain without power. This includes a little over 200 in the Eugene area, and about 1,700 in the Mckenzie River Valley. Most of the remaining Eugene-area outages are single homes, which can be extremely labor intensive, particulalry those with accessibility issues, such as backyard service lines with no access for bucket trucks. We will continue to work until every customer is restored.Find Out More
EWEB and contract crews made substantial progress restoring power to customers Friday, turning the lights back on for more than 1,000 customers.Find Out More
We expect to restore about 1,000 customers in the Eugene area today. Please note that work conditions are dynamic and subject to change based on equipment damage, tree hazards and changing weather conditions.Find Out More
As the days get shorter and the nights get colder, many of us will turn on the heat for the first time this season. Before winter sets in, take a few steps to ensure your systems are working properly and efficiently.
Air filters, although small, do a big job—they maintain the air quality in your home and help your heater run efficiently. Clean or replace furnace filters in the fall and then regularly during the heating season, following manufacturers' recommendations.
To maximize warm air flow, make sure that furniture, rugs and window coverings don't block your vents. And make sure all the registers are open for business!
If you have outdoor equipment, check that trees, shrubs and leaves aren't blocking the unit and obstructing airflow. If your furnace is located in the garage or other indoor space, clear away any clutter that may have accumulated around it.
Give the system a test run to make sure your thermostat is functioning properly. If you have a programmable thermostat, make sure the schedule is optimized for comfort and efficiency. For electric forced air and resistance heat, we recommend 68 degrees when you're home and awake, and 7-10 degrees lower at night and when you're away from the house for several hours. If you have a heat pump, set it and forget it at 68 degrees.
If your furnace is more than fifteen years old, you might want to consider replacing it this fall with a new, high-efficiency heat pump. A heat pump can deliver two to three times more heat energy to a home than the electric energy it consumes. That can mean big savings on your energy bills. EWEB offers rebates and loans on ducted and ductless systems. Replace your older furnace before it's time to turn it on, and you can enjoy those savings all winter long.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.