Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
We continue to monitor both the source water and treated drinking water to ensure its safety.Find Out More
Update on the capabilities of our Hayden Bridge Filtration plant when it comes to treating water from the McKenzie River amid the impacts of the Holiday Farm Fire.Find Out More
Each day, the treatment process is reviewed and adjustments are made accordingly.Find Out More
We want to assure all customers that the water drawn from the lower McKenzie River and then treated at the Hayden Bridge Filtration Plant is safe to drink.Find Out More
We launched the emergency water supply program about two years ago with the goal of establishing several geographically dispersed water distribution sites throughout the community.Find Out More
EWEB, McKenzie Watershed Council and the Willamette National Forest are collaboratively working on the project, which involves relocating a portion of 115 kV transmission line.Find Out More
Eugene Water & Electric Board is exploring the impacts of widespread electrification on our community.Find Out More
Running the air conditioning can cause a blow to the household budget and increase carbon emissions.Find Out More
With irrigation season in full swing, now is a good time to protect yourself, your family and your neighbors by making sure any cross connections at your home or business have functioning and tested backflow assemblies.Find Out More
Crews will resume critical reliability work such as replacing damaged utility poles, upgrading meters, rebuilding power lines, and replacing aging water mains.Find Out More
Owned by EWEB since 1994, Stone Creek is a small but mighty hydro generation project on the Clackamas River.Find Out More
For decades, we have worked to protect the McKenzie River, our primary water source. The river emerges from Clear Lake, high in the Cascade Mountains, before flowing 85 miles to Hayden Bridge Water Filtration Plant, where we draw water from the river. We employ a multi-faceted approach to protecting the river, which includes multiple monitoring sites throughout the McKenzie River watershed and at Cougar and Blue River reservoirs.Find Out More
EWEB and the American Water Works Association are observing Drinking Water Week by recognizing the vital role tap water plays in daily life, the infrastructure that is required to treat it and then distribute it to homes and businesses, and the important “behind the scenes” work of water professionals here in Eugene and throughout the country.Find Out More
The consistent and reliable quality of drinking water is at the heart of the theme for this year’s Drinking Water Week, “There When You Need It” which runs May 3-9 this year. To celebrate our plentiful and healthy drinking water, we are sharing with customers our annual water quality report.Find Out More
I wanted something with enough range to take me out of town for the various camping and fishing trips that I enjoy.Find Out More
The beautiful McKenzie River not only supports diverse recreation, vibrant farms, and abundant fish and wildlife, but it is also the sole source of drinking water for Eugene residents and a source of clean, reliable and affordable energy.
Hydropower is a form of renewable energy that uses water stored in dams, or flowing in rivers, to create electricity. Falling or flowing water spins a turbine, activating a generator that converts the energy into carbon-free electricity, which is then fed into the electrical grid to be used by Eugene homes and businesses. Nearly 80 percent of Eugene's power comes from hydroelectric projects throughout the Pacific Northwest.
EWEB owns three local, McKenzie River hydroelectric projects: Leaburg, Walterville and Carmen-Smith.
Under operating licenses issued by the Federal government, EWEB is permitted to divert a portion of the McKenzie River for power generation. The Walterville hydroelectric project is allowed to divert 2,577 cubic feet per second (cfs) into the Walterville canal and EWEB is required to maintain minimum instream flows in the bypassed reach of the McKenzie River of 1,000 cfs at all times.
However, in 2018 EWEB made an operational decision to voluntarily adjust the flow going into the Walterville canal during low flow years in order to maintain an additional 10 percent more flow in the river during the summer. Maintaining more flow in the river than in the canal improves fish migration and enhances water quality and recreational use during the summer months.
In mid-April, EWEB conducted our annual evaluation of snowpack data and summer stream forecasts and projected the McKenzie Basin will experience below-median stream flows during the upcoming summer. Data available at that time indicated that snowpack in the basin was roughly 94 percent of median. McKenzie River streamflow forecasts for the April to September period at Vida (the closest forecast station) were 92 percent of average.
Based on these forecasts, EWEB will begin adjusting flows into the Walterville canal following the annual Walterville Project maintenance outage that is currently scheduled for June 13-26, and will maintain the adjusted flows through October 2020.
"Our community's hydro projects place EWEB in a unique position to safeguard this valuable community resource," said EWEB generation manager Mike McCann. "Whether it's managing stream flows or partnering with community members to keep pollutants out of the river, we're always working to create a balance between watershed health and human use."
The Walterville powerhouse, located off Camp Creek Road northeast of Springfield, can generate up to 8.5 megawatts of electricity, enough to power approximately 4,000 homes or roughly equal to about 3 percent of Eugene's average daily consumption of electricity.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.