Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Our Customer Care programs help thousands of community members who find themeselves in times of hardship, but the need is much greater that what we are able to handle. While we recieve Customer Care donations year-round, in December we highlight the "Share the Warmth" program and celebrate the generosity of neighbors helping neighbors.Find Out More
Our Affordability Initiative is already delivering positive results for customers, with a water price decrease set to go into effect Feb. 1, 2018, and no electric price change for the second year in a row.Find Out More
The Eugene Water & Electric Board’s Run to Stay Warm, featuring a half-marathon, 10K, 5K and Kids’ 400-meter dash, is on Sunday, Nov. 19. All proceeds from the event will benefit limited-income customers who are struggling to pay their utility bills and stay warm through the winter months.Find Out More
Whether you’re building your dream home, or an entire subdivision of new homes, we’re here to help you connect to Eugene’s water system. We’ve recently made some changes to make the process faster, and more cost effective for customers and developers.Find Out More
Can you even begin to imagine a day without water? It isn’t just your personal use of water--brushing your teeth, flushing your toilet, or taking a shower. Water is also essential to public health and safety, as well as a functioning economy.Find Out More
Every fall wild Chinook salmon reach the Carmen-Smith spawning channel after a long journey from the ocean. A few hundred middle school students get the opportunity to witness the homecoming firsthand as a part of the Salmon Watch program.Find Out More
Public Power Week is a great opportunity to honor EWEB's 106 year history and look forward to how we will continue to power a strong community in the years ahead. Our recently adopted Strategic Plan highlights how we will continue to hold true to our core values as a public utility and make significant decisions involving the community's electric supply resources.Find Out More
With help from our Smart Growth Programs, the Eugene Country Club recently switched from a natural gas boiler to a clean, efficient electric heat pump system that will reduce the County Club’s HVAC carbon emissions by 95% and shave off thousands of dollars in annual operating expenses.Find Out More
We’re doing our part by making investments to prepare, replace and maintain our community's electric and water systems. Here are some of the ways we work proactively to keep the lights on and the tap water flowing.Find Out More
EWEB used a novel approach to place 300 yards of gravel and small rock in an area of the McKenzie favored by bull trout for spawning.Find Out More
Expansion of high-speed broadband network helping to create new jobs in downtown core.Find Out More
The Continental Congress in 1776 declared independence from the British Empire. In 1911, the citizens of Eugene made their own “declaration of independence" from the privately owned water company.Find Out More
To help protect drinking water, we will continue the ban on fireworks at College Hill Reservoir, and will restrict all access to the reservoir June 23 - July 5.Find Out More
A new program is helping make monthly electricity bills more affordable for customers who rent.Find Out More
Spring is a time of growth and rebirth, especially trees that endured a harsh and icy winter. As you begin thinking about planting new trees around your property, our vegetation management team encourages you to plant the right tree in the right place.Find Out More
Over the past two years, EWEB has partnered with the city of Eugene, the Lane Council of Governments and the Technology Association of Oregon to provide high-speed Internet fiber optic connections to 20 businesses in three downtown buildings.
The pilot project takes advantage of EWEB's 70-mile fiber optic loop installed in the late 1990s that connects EWEB's electric substations, water reservoirs and other facilities. Working with the city and LCOG, the utility helped fund "last mile" connections to the buildings along Willamette Street near Broadway Plaza. EWEB leases "dark fiber" it doesn't need for its own purposes to two Internet Service Providers, who in turn provide high-speed connectivity to the businesses.
The downtown network supports Internet speeds up to 1 gigabyte per second - fast enough to download an entire high-definition movie in less than 36 seconds. The speed and capacity of the network, at prices competitive with Portland and San Francisco, provides vital infrastructure that can attract and retain companies that offer high-paying jobs. EWEB will continue to work with its partners in 2017 to find affordable ways to further expand the downtown fiber network.
500 East Fourth Ave.
Eugene, OR 97401
9 a.m. - 5:30 p.m.