At EWEB, the health and safety of our customers and employees are top of mind amid concerns about the spread of the coronavirus (COVID-19). We are here to serve you, and in an effort to reduce the risk of contracting and/or transmitting the virus, EWEB is asking customers to use our many online and telephone options rather than doing business in person. Read more.
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
There have been questions about the coronavirus (COVID-19) and the interface with drinking water. EWEB’s existing drinking water treatment protocols inactivate waterborne pathogens, including viruses, which prevents them from contaminating drinking water. EWEB’s drinking water meets or exceeds all drinking water standards, including 4-log (99.99%) inactivation of viruses as required by the U.S. Environmental Protection Agency.Find Out More
In an effort to reduce the risk of contracting and/or transmitting the virus, EWEB is asking customers to use our many online and telephone options rather than doing business in person.Find Out More
Your family may not be together if a disaster strikes, so it's important to have a plan.Find Out More
I thought to buy a LEAF but saw a Tesla Model 3 was only $3k more so I bought the Tesla.Find Out More
There are about a dozen models of electric vehicles on the US market today that offer at least 200 miles of range.Find Out More
The more we looked into a replacement car, the more we realized it made financial, logistical, and environmental sense to go electric.Find Out More
I don't think we could ever go back to a gas car. It's quiet, much better for the environment, quick and responsive with virtually no maintenance.Find Out More
If you live in a small space, finding room for emergency water storaoge can be a challenge.Find Out More
Landlords saved 500,000 kilowatt-hours of energy and 230 metric tons of carbon in 2019.Find Out More
I can't say enough positive things about my Chevy Bolt.Find Out More
My first recommendation: Buy an EV for a second car!Find Out More
Hint: It hasn't changed since 2016Find Out More
Emergency preparedness supplies can make unique and useful holiday gifts.Find Out More
Getting the family together for Thanksgiving dinner? Take some time to talk about emergency preparedness.Find Out More
Our Electric Operations crews are making steady progress on improving the local power grid's reliability, and have completed more than half of a series of the planned resiliency projects throughout the Eugene service area this year.Find Out More
The first week of December marks a significant milestone in how staff at our Hayden Bridge Filtration Plant disinfects drinking water, switching from chlorine gas to a liquid chlorine bleach that is manufactured on-site.
Resiliency and safety are the primary drivers in the chlorination change. Chlorine gas is toxic and can be hazardous to transport and store. Currently, there are two suppliers of chlorine gas in the West, one in Washington and one in Utah. Any disruption to the transportation system would have a significant impact on our ability to treat drinking water.
The new system, which uses coarse salt, water and electrolytic conversion to make sodium hypochlorite (bleach), allows us to store enough salt at the filtration plant to last three months. In addition, this system is much safer for our employees and neighbors.
The sodium hypochlorite generation system will improve water quality, and it is a proven, effective and safe chlorination method.
There is a slight chance that this change in disinfectants could result in some temporary chlorine "odor" issues and discoloration of the water in the distribution system. Running the cold water tap for one minute should help. Click here for additional flushing options and frequently asked questions. Here is a video link to how the new process works: http://www.4psi.net/microclor-brochure.php
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.