Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
I can't say enough positive things about my Chevy Bolt.Find Out More
My first recommendation: Buy an EV for a second car!Find Out More
Hint: It hasn't changed since 2016Find Out More
Emergency preparedness supplies can make unique and useful holiday gifts.Find Out More
Getting the family together for Thanksgiving dinner? Take some time to talk about emergency preparedness.Find Out More
Our Electric Operations crews are making steady progress on improving the local power grid's reliability, and have completed more than half of a series of the planned resiliency projects throughout the Eugene service area this year.Find Out More
While a nice plump turkey is welcome at Thanksgiving, no one wants a fat utility bill at the end of the month.Find Out More
Have you ever wondered what happens to the electric grid on Thanksgiving?Find Out More
A well-thought-out emergency preparedness plan can help protect your property investment and ensure the safety and well-being of your tenants.Find Out More
Level 1 home charging is super easy and the least expensive way to fuel an electric vehicle.Find Out More
Beyond changing your clocks and enjoying the extra hour of sleep, the end of daylight savings is a good time to perform seasonal safety and efficiency maintenance tasks on your home or rental property.Find Out More
The weather on Thursday may have been a mixture of sun and rain showers, but inside the EWEB emergency command center, a mock snow and ice storm had caused widespread damage, leaving more than 7,000 customers without service.Find Out More
Winter is coming and that means an increased likelihood of power outages. Make hay while the sun shines, and you'll be ready for storm season.Find Out More
You don’t need to spend a fortune or make drastic lifestyle changes to have a more sustainable, climate-friendly home.These simple, everyday actions can have a big impact.Find Out More
Winter is coming and that means an increased likelihood of storm-related power outages. During September’s National Preparedness Month, Eugene Water & Electric Board encourages customers to be “prepared, not scared” in the event of a natural disaster or other emergency.Find Out More
The first week of December marks a significant milestone in how staff at our Hayden Bridge Filtration Plant disinfects drinking water, switching from chlorine gas to a liquid chlorine bleach that is manufactured on-site.
Resiliency and safety are the primary drivers in the chlorination change. Chlorine gas is toxic and can be hazardous to transport and store. Currently, there are two suppliers of chlorine gas in the West, one in Washington and one in Utah. Any disruption to the transportation system would have a significant impact on our ability to treat drinking water.
The new system, which uses coarse salt, water and electrolytic conversion to make sodium hypochlorite (bleach), allows us to store enough salt at the filtration plant to last three months. In addition, this system is much safer for our employees and neighbors.
The sodium hypochlorite generation system will improve water quality, and it is a proven, effective and safe chlorination method.
There is a slight chance that this change in disinfectants could result in some temporary chlorine "odor" issues and discoloration of the water in the distribution system. Running the cold water tap for one minute should help. Click here for additional flushing options and frequently asked questions. Here is a video link to how the new process works: http://www.4psi.net/microclor-brochure.php
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.