Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Due to recent severe weather conditions our meter reading staff could not safely complete their assigned routes Feb. 24-28, 2019. Customers in a few areas of Eugene, east Springfield and the McKenzie River Valley will have estimated readings on their next bill.Find Out More
As of 8 a.m. Saturday morning, there are just under 2,000 customers who remain without power. This includes a little over 200 in the Eugene area, and about 1,700 in the Mckenzie River Valley. Most of the remaining Eugene-area outages are single homes, which can be extremely labor intensive, particulalry those with accessibility issues, such as backyard service lines with no access for bucket trucks. We will continue to work until every customer is restored.Find Out More
EWEB and contract crews made substantial progress restoring power to customers Friday, turning the lights back on for more than 1,000 customers.Find Out More
We expect to restore about 1,000 customers in the Eugene area today. Please note that work conditions are dynamic and subject to change based on equipment damage, tree hazards and changing weather conditions.Find Out More
EWEB and contract crews made substantial progress restoring power to customers Thursday, turning the lights back on for several thousand residents impacted by the snow storm that struck Sunday night. Starting with more than 14,000 customers out of service on Monday, less than 4,500 remained without service as of 5 p.m. Thursday. In the Eugene area, about 2,800 customers are still waiting for restoration, along with about 1,700 McKenzie River residents.Find Out More
New snowfall overnight stalled restoration progress made over the past 48 hours as three major feeder lines and a transmission line went down Wednesday morning.EWEB and contract crews late Tuesday night were able to reduce the number of customers without power to about 6,000. That figure is down from a high of more than 14,000 on Monday. Falling trees and snow damage brought down the Eugene-area feeder and transmission lines early Wednesday, and the number of customers without power climbed up to 7,800 as of 1 p.m.Find Out More
Eugene Water & Electric Board and contract line crews made significant progress restoring power overnight Monday and into Tuesday, with more than 6,300 customers returned to service. As of 4:30 p.m. Tuesday, there are about 7,600 EWEB customers without service, down from more than 14,000 without power at 5 p.m. Monday.Find Out More
With guidance and support provided through EWEB's commercial energy efficiency programs, the developer of a new five-story mixed-use building incorporated efficient LED lighting and a ductless heat pump system.Find Out More
Here in the Pacific Northwest, where we enjoy abundant, low-cost hydroelectric power, EVs are a smart economic choice and an important piece of the region's move away from fossil fuels.Find Out More
EWEB Commissioners will consider eliminating the second, higher-cost residential electric consumption tier and replacing it with a single flat price.Find Out More
As a public utility, it’s important for us to be open and transparent with you—our customer-owners. Here are some highlights from this month’s meeting of your citizen-elected Board of Commissioners.Find Out More
Friends of Trees, St. Vincent de Paul of Lane County and the Eugene Science Center each won 2018 Greenpower Grants of up to $50,000 from the Eugene Water & Electric Board’s Greenpower Program.Find Out More
Online voting is underway for 2018 EWEB Greenpower Grants worth up to $50,000 each.Find Out More
The University of Oregon, Eugene Water & Electric Board and City of Eugene are partnering with local auto dealers to bring the benefits of electric vehicles to more households.Find Out More
Five Eugene organizations have made the final cut for consideration for 2018 Greenpower Grants worth up to $50,000 each to fund high-impact projects that increase the use of renewable energy sources, the adoption of emerging technologies, or reduce/offset our community’s carbon footprint.Find Out More
If your home is burning fossil fuels such as natural gas or oil, we have programs to help you upgrade to clean, efficient electricity.
Here in Eugene, we are fortunate to have one of the cleanest power portfolios in the nation, with almost no electricity sourced from fossil fuels.
Because 80 percent of EWEB's power comes from carbon-free hydroelectric energy, replacing your fossil fuel home- or water-heating system with an efficient electric system is one way you can help meet local and global carbon reduction goals.
Upgrading to a high efficiency electric system can help lower your monthly bills as well. A ductless heat pump powered by EWEB can be cheaper to install and operate than any other system, including natural gas.
We want to make it easy and affordable to go fossil-free. Our rebate and loan programs can help offset installation costs, and we're keeping electricity prices flat in 2018—marking the third time in four years that EWEB has been able to hold electric prices steady.
In addition to our everyday rebates and loans, eligible customers can now take advantage of our Clean Power Promotion and receive an additional $350 when you convert your existing natural gas or oil-burning system to an energy efficient heat pump or heat pump water heater system. Learn more.
A smaller carbon footprint. EWEB's 80 percent hydroelectric power does not produce air pollution or greenhouse gas emissions.
Lower energy costs. Because of the high efficiency of heat pumps, they can be less expensive to operate than gas systems.
Year-round comfort. Heat pumps come standard with air conditioning to keep you comfortable in any season. And a multi-head ductless heat pump system provides zonal temperature control.
Here in the Pacific Northwest, electric vehicles are a smart economic choice and an important piece of the region's move away from fossil fuels. In addition to state and federal tax credits, we offer a $200 rebate to help offset the cost of charging infrastructure for an all-electric car. Learn more.
To take advantage of the additional $350 incentive for upgrading your gas or oil-burning system to a heat pump or heat pump water heater system, apply online before March 31, 2018. Your account manager will help verify that your home qualifies for the promotion and walk you through the next steps.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.