July 30 2020

July 30, 2020

To Avoid Disconnection of Services, Customers with Past-due Accounts Encouraged to Enroll in Recovery and Assistance Programs

EWEB is asking customers to enroll in the recovery and crisis assistance programs before service disconnections for nonpayment of bills resume on August 10.

July 27 2020

July 27, 2020

Thank You Energy Share Donors!

With the help of generous customers and community partners, EWEB’s Energy Share program helps customers who are struggling to pay their utility bills and who may be at risk of disconnection of services.

July 07 2020

July 07, 2020

EWEB Announces COVID-19 Bill Repayment Assistance Programs

We’re taking steps to help residential, business and non-profit customers maintain or re-establish good account standing and ensure all customers have access to reliable power and water at affordable rates.

June 19 2020

June 19, 2020

Crews Resume Smart Meter Installations

EWEB is resuming route-based deployment for smart electric and water meters as a part of our gradual and responsible return to normal operations.

March 18 2020

March 18, 2020

What does "suspending disconnections for nonpayment" mean exactly?

We know customers are facing unusual financial hardship due to COVID-19. On March 14 EWEB temporarily suspended disconnections for nonpayment and late fees.