Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
EWEB plans to upgrade all of our electric meters by Spring 2022 and our water meters by the end of 2023, with the exception of our McKenzie River service area. In the Spring of 2021, Utility Partners of America technicians will also be installing meters in partnership with EWEB.
Utility Partners of America is a support company the EWEB is working with to achieve our modernization and strategic goals. They will be working in our community through early 2022 to install new meters for our customers that will allow better service and more flexibility.
If you need to schedule your installation because you have sensitive equipment or your meter is not accessible, please call 541-685-7000 to speak with a customer service representative.
Smart meter benefits
Smart meters are a common form of technology that transmit energy and water usage to the utility through a secure wireless network. They will help us provide better service and a future that puts more choice and control in your hands.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.