Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
EWEB plans to upgrade all of our electric meters by the end of 2021 and our water meters by the end of 2023, with the exception of our McKenzie River service area.
If you need to schedule your installation because you have sensitive equipment or your meter is not accessible, please call 541-685-7000 to speak with a customer service representative.
Smart meter benefits
Smart meters are a common form of technology that transmit energy and water usage to the utility through a secure wireless network. They will help us provide better service and a future that puts more choice and control in your hands.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.