Pay My Bill


We're here to help

Questions about your bill or payment? Ask a customer service analyst Monday - Friday, 9 a.m. to 5:30 p.m.

Please call 541-685-7000 or send us an email.

Visit our office at 500 E 4th Ave, Eugene, OR 97401






Need help paying your bill?
Assistance programs

Assistance programs

We understand that sometimes life brings financial hardships. If you are struggling to pay your bill, give us a call. You may qualify for an assistance program.

Budget billing
Learn more

Learn more

Our Budget Billing program helps you balance the seasonal highs and lows to make your payments predictable each month. 

Rebates, loans and tips
Learn more

Learn more

We offer rebates, loans and tips to help you reduce your energy and water use in and around your home. 

Reading your bill
Check out helpful hints

Check out helpful hints

Understanding how to read your bill is a good way to manage your electric and water usage.

Moving soon?
Learn more

Learn more

You can schedule a preferred date to start or stop your service up to 90-days in advance.