2016 Greenpower Customer Survey Results


Overall, our Greenpower customers remain satisfied with the program. The vast majority -- 87 percent of customers -- responded they were either somewhat or very satisfied.

The customers who marked 'not satisfied' indicated that a lack of knowledge about where contributions go as the primary reason. This annual report is one way we are trying to better communicate with you about your Greenpower contribution. 

The focus of the survey is to find out your preferences and priorities for how EWEB Greenpower funding is directed. The chart below indicates the programs and initiatives you believe should receive Greenpower funding as well as how you would allocate your individual Greenpower allocation, with a comparison to the 2015 survey results. 

Program or InitiativeGeneral Interest
(% change from
2015 to 2016)
Individual Contribution
(change from
2015 to 2016)
Local solar incentives for EWEB residential customers 57% (- 13%) 16.89 (- 0.14)
Renewable energy education in K-12 schools 44% (- 4%) 10.43 (+ 1.84)
Community solar project (installation administered by
EWEB with 'shares' of system owned by individual customers)
44% (- 16%) 11.81 (+ 1.22)
Lane Community College scholarships for solar technician students 43% (+ 3%) 9.74 (+ 2.02)
Local solar incentives for EWEB business customers 39% (- 10%)  8.76 (- 0.71)
Local renewable energy generation and storage research 38% (- 18%)  7.03 (- 2.44)
Habitat care and restoration around renewable power generation facilities 36% (+/- 0%) 6.88 (+ 1.03)
Nonprofit grant program (with Greenpower customer voting
to determine winners)
29% (- 11%) 8.98 (- 4.08)
EWEB Greenpower general fund — allow EWEB to distribute based on
current goals and opportunities
28% (- 2%) 10.17 (- 0.49)
Electric vehicle incentives 26% (- 3%) 4.82 (+ 0.10)
More community electric vehicle charging stations 24% (+4%) 4.50 (+ 1.66)

Based on the survey results we are evaluating program enhancements and a potential shift in the focus of the Greenpower program. If you have questions or additional feedback, we want to hear from you. Please send us an email.