Coronavirus Safety

In response to COVID-19, EWEB offices and customer service lobby are closed. We ask customers to use our many online and telephone options rather than doing business in person. Learn more.


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Energy Share


Each year we make funds available to help customers who are struggling to pay their utility bills and who may be at risk of disconnection of services.

In response to the COVID-19 pandemic, the bill assistance credit of $260 that is available to income-qualifying customers is expanded to cover customers who experience job loss as a result of the pandemic, regardless of income. 

But, the need is much greater than what we are able to meet. Especially now, if you can help, please consider a one-time or recurring contribution to Energy Share. All donations go directly to those in need.

Woman's hands holding out a small knitted heart
Join us in helping our community

Your donation can help a neighbor in need. Make a one-time contribution or pledge a monthly amount.

Use our online donation form: Your donation will be charged to your next EWEB bill (you will need your EWEB account number).

Donate through e-Billing: If you are enrolled in e-Billing, you can set up a one-time or recurring donation online using the "Pay Bills" screen.

Send a check: Include a one-time donation with your next bill payment, or mail a check to EWEB Energy Share Donate, 500 East 4th Avenue, Eugene OR 97401.

Donations may be tax-deductible in accordance with IRC 170(c); consult your tax advisor. We will send a year-end letter/receipt to donors in January. The letter will indicate the donation amount along with our tax ID number for your records. This means you can donate several times throughout the year or establish a recurring contribution and not worry about saving receipts.