At EWEB, the health and safety of our customers and employees are top of mind amid concerns about the spread of the coronavirus (COVID-19). We are here to serve you, and in an effort to reduce the risk of contracting and/or transmitting the virus, EWEB is asking customers to use our many online and telephone options rather than doing business in person. Read more.
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Just as your household invests in home maintenance and improvements, EWEB is making community investments to prepare, replace and maintain the water system. Learn more about EWEB's Water Reliability Initiative.
You can check on planned utility work in the EWEB service area to avoid traffic delays due to construction activity.
If crews need to shut your water off or block your driveway access to complete work, they will notify you directly ahead of time.
You can find information about other traffic delays from the city of Eugene road work advisories.
March water construction projects:
Whiteaker St./Nectar Way Replacing water main and services.
Saratoga Installing an 8" water line and electric conduits in a joint trench.
Hatton Ave. Extending the water main through Emerald Park.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.