Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Feel free to send an email or call us at 541-685-7000.
We support and encourage the routine disclosure of information. We provide information on this website, in publications and documents and through customer interactions. If you can't find what you are looking for using these routine channels, you may make a public information or records request. Please read the descriptions below and send your request through the appropriate channel.
Information request: If you have a question or you are looking for specific information, please check out the contact us page and send an email or give us a call.
Records request: If you want to examine or receive a copy of an existing document or record, you may submit a public records request as described in the Oregon Revised Statue (ORS) Chapter 192 — Records; Public Reports and Meetings. Please submit a public records request by following the instructions provided below.
If you are unsure of which best fits your needs, start with an email and we will take it from there.
A public records request must be made in writing. Please complete a public records request form. Be sure to include all of the following:
Submit your complete request form:
We have developed a fee schedule that aims to strike the balance between maintaining transparency and minimizing costs to our customer-owners.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.