Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Have you ever wondered what happens to the electric grid on Thanksgiving?Find Out More
Heavy rain in the McKenzie Valley over the weekend gave EWEB’s water quality team a close look at the potential impacts from the Holiday Farm Fire on source water.Find Out More
Crews of young people are helping to protect Eugene’s drinking water by mitigating the impact of post-fire soil erosion along the McKenzie River.Find Out More
Turning on the tap for safe drinking water, and flushing the toilet with no second thought about what happens to wastewater, are actions most of us take for granted every day. But this year as we face an enormous public health crisis stemming from the covid-19 pandemic, we must realize that reliable water service is something we depend on to protect our health and economy.Find Out More
A team of Pacific Northwest public and private organizations have signed a memorandum of understanding to explore the development of what would be one of the largest renewable hydrogen production facilities in North America.Find Out More
We launched the emergency water supply program about two years ago with the goal of establishing several geographically dispersed water distribution sites throughout the community.Find Out More
We continue to monitor both the source water and treated drinking water to ensure its safety.Find Out More
Update on the capabilities of our Hayden Bridge Filtration plant when it comes to treating water from the McKenzie River amid the impacts of the Holiday Farm Fire.Find Out More
Each day, the treatment process is reviewed and adjustments are made accordingly.Find Out More
We want to assure all customers that the water drawn from the lower McKenzie River and then treated at the Hayden Bridge Filtration Plant is safe to drink.Find Out More
EWEB, McKenzie Watershed Council and the Willamette National Forest are collaboratively working on the project, which involves relocating a portion of 115 kV transmission line.Find Out More
Eugene Water & Electric Board is exploring the impacts of widespread electrification on our community.Find Out More
Running the air conditioning can cause a blow to the household budget and increase carbon emissions.Find Out More
With irrigation season in full swing, now is a good time to protect yourself, your family and your neighbors by making sure any cross connections at your home or business have functioning and tested backflow assemblies.Find Out More
Crews will resume critical reliability work such as replacing damaged utility poles, upgrading meters, rebuilding power lines, and replacing aging water mains.Find Out More
For nearly a century our community has relied on and benefitted from the McKenzie River for safe, abundant drinking water and clean, reliable electricity. Now, in the aftermath of the Holiday Farm Fire, we're working to protect the safety and security of this treasured resource and our community's sole source of drinking water.
Wildfire can dramatically increase erosion in forests by reducing tree cover and altering the physical and chemical properties of soils. Post-fire ash, debris, and sediment can complicate water treatment, impact water quality for downstream communities, and challenge our source water protection efforts.
EWEB is working in partnership with watershed researchers, forest management agencies, landowners and local non-profits to identify threats to our water supply and public health resulting from the Holiday Farm Fire, prioritize watershed restoration activities and help with long-term community recovery.
One of the most urgent priorities is preventing hazardous debris and toxic ash from getting into the river and threatening water quality. Approximately 150 properties have been identified as a high priority for early actions based on proximity to the river and location within the burn area. For these high priority properties, EWEB is offering free post-fire hazardous material stabilization, which involves pulling debris away from the riverbank, staging it in a safe location above the high-water mark, and installing erosion control measures between burned structures and the river as an added precaution.
In addition to hazardous material stabilization, we are working with our Pure Water Partners to offer free site assessments for all properties along the McKenzie River that have been affected by the Holiday Farm Fire. Landowners will receive recommendations and support with tree removal, replanting and other erosion control measures to mitigate runoff of ash and soil which can elevate turbidity, nutrients, and organic carbon levels downstream.
"The security of our water supply is tied to the health of the entire McKenzie watershed," said Water Resources & Quality Assurance Supervisor Karl Morgenstern. "Wildfire damage has the potential to degrade water quality, increase treatment costs, and reduce the production capacity of EWEB's Hayden Bridge treatment plant for years to come if restoration efforts are not undertaken quickly in key areas."
Thanks to years of efforts to manage costs and operate more efficiently, EWEB has the financial headroom to get this critical work started immediately; cash reserves are healthy and can be used to fund short-term priority restoration projects.
At the Oct. 6, 2020 Board meeting, Commissioners approved reallocating $1 million of existing funds in order to address high priority risks associated with severely burned areas, which will include securing approximately 300,000 native seedlings and plant materials that can effectively treat about 200-300 acres of priority upland/riparian/floodplain impacted areas.
These early restoration efforts will be followed by more intensive work in priority upland, riparian, and floodplain areas as federal and other funding becomes available.
EWEB will undertake this work with the support and guidance of our customer-owners. Over more than a decade of outreach and research, customers have expressed a clear and unchanging priority—ensuring safe, reliable drinking water remains the most important EWEB program.
"All of us who rely on and benefit from the McKenzie River will have important roles in meeting the challenges ahead," said Karl. "Restoring the watershed and protecting our community's drinking water for generations to come will take shared stewardship, ownership and commitment."
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.