Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Each year, EWEB tests more than 85,000 samples of water that runs through 800 miles of pipe to ensure your drinking water is safe. The current Water Quality Report reflects testing completed in 2020 and shows that the water provided by EWEB meets or exceeds all federal and state drinking water standards.Find Out More
The community-funded initiative will protect drinking water and help restore the health of the watershed.Find Out More
As we continue to care for our critical infrastructure, we must also protect the source of our drinking water—the McKenzie River and its surrounding watershed.Find Out More
On the heels of the Holiday Farm Fire, additional water quality sensors have been placed in the main stem of the river, as well as in several creeks and tributaries.Find Out More
Voluntary program helps residents restore their land and prepare for rebuilding, while reducing the impacts of the fire on the McKenzie River.Find Out More
Heavy rain in the McKenzie Valley over the weekend gave EWEB’s water quality team a close look at the potential impacts from the Holiday Farm Fire on source water.Find Out More
Crews of young people are helping to protect Eugene’s drinking water by mitigating the impact of post-fire soil erosion along the McKenzie River.Find Out More
Turning on the tap for safe drinking water, and flushing the toilet with no second thought about what happens to wastewater, are actions most of us take for granted every day. But this year as we face an enormous public health crisis stemming from the covid-19 pandemic, we must realize that reliable water service is something we depend on to protect our health and economy.Find Out More
In the aftermath of the Holiday Farm Fire, we’re working to protect the safety and security of our community’s sole source of drinking water.Find Out More
We launched the emergency water supply program about two years ago with the goal of establishing several geographically dispersed water distribution sites throughout the community.Find Out More
We continue to monitor both the source water and treated drinking water to ensure its safety.Find Out More
Update on the capabilities of our Hayden Bridge Filtration plant when it comes to treating water from the McKenzie River amid the impacts of the Holiday Farm Fire.Find Out More
Each day, the treatment process is reviewed and adjustments are made accordingly.Find Out More
We want to assure all customers that the water drawn from the lower McKenzie River and then treated at the Hayden Bridge Filtration Plant is safe to drink.Find Out More
EWEB, McKenzie Watershed Council and the Willamette National Forest are collaboratively working on the project, which involves relocating a portion of 115 kV transmission line.Find Out More
With irrigation season in full swing, now is a good time to protect yourself, your family and your neighbors by making sure any cross connections at your home or business have functioning and tested backflow assemblies.
A cross connection is created when your building's pipe or hoses are connected to a system or container that holds anything other than pure drinking water. Landscape sprinkler systems, swimming pools and fire sprinklers are examples of cross connections.
When you turn on the tap to fill a glass with drinking water, that water flows because the pressure in the distribution system pushes the water out of the pipes, through your tap and into the glass. A change in the pressurized drinking water system can cause water to flow backwards - sucking potential contaminants into the drinking water system as if through a straw.
Even a garden hose sitting in a bucket of soapy, dirty car-washing solution can act as a straw if a low-pressure event occurs. This, too, can send contaminants into the drinking water system.
A functioning and maintained backflow prevention assembly on such systems prevents contaminated water from "backflowing" into the drinking water system. Keep in mind that if a backflow incident occurs, it could contaminate not only your water, but your neighbor's drinking water as well.
The state of Oregon (OAR 333-061-0070) and EWEB require that all backflow prevention assemblies on the systems listed below be tested each year in order to comply with health and plumbing codes.
If you haven't called your regular backflow assembly tester yet for the annual inspection, EWEB and your neighbors ask that you do so immediately. Click here for a list of certified backflow assembly testers.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.