Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Just as high winds with gusts of more than 30 mph arrived in the Oregon Cascades early Thursday, EWEB has completed aerial trimming around its Carmen-Smith transmission line using a helicopter with saw attachments to trim branches and treetops.Find Out More
EWEB Leads "Spill Drill" to test HazMat ResponseFind Out More
Have you ever thought about where your drinking water comes from? What about where your wastewater goes?Find Out More
While most wildfires are started by lightning strikes or caused by human actions, utilities have a role to play in risk reduction -- and we are doing our part. And while we can’t stop wildfires, we can make our electric infrastructure more resilient to better withstand fires by using new construction methods and materials and keeping our system maintenance up to date by replacing aging equipment.Find Out More
At EWEB, we factor climate change into almost everything we do. As Eugene’s publicly-owned utility, we strive to fulfill our roles reducing our community’s carbon footprint, optimizing our use of clean energy, and helping our watershed adapt to a warmer climate.Find Out More
Ideas for supplying and cooking during an emergency outageFind Out More
EWEB helps fund floodplain restoration projectFind Out More
The security of the community's water supply is tied directly to the health of the McKenzie Watershed and EWEB is investing in the long-term health and quality of life for residents for generations to come.Find Out More
A year after the Holiday Farm Fire, EWEB and the Pure Water Partners are working with landowners in the burn zone to restore riparian forests and mitigate future fires.Find Out More
Winter is coming and that means an increased likelihood of storm-related power outages.Find Out More
As climate change increases the frequency and intensity of extreme weather events, Eugene Water & Electric Board is serious about making the necessary investments to ensure we can provide safe and reliable water and electricity.Find Out More
EWEB will continue the annual closure of our College Hill Reservoir over the Fourth of July holiday and prohibit fireworks on the property grounds.Find Out More
We are ready to deal with the stress that extreme heat may place on our electric system. We encourage customers to be prepared, stay cool and hydrated and practice safety by developing an emergency plan and checking in on neighbors.Find Out More
In the McKenzie River Basin, we can actually count on years of stored water supply - thanks to the McKenzie’s unique geology.Find Out More
A disruption last week at a major chlorine producer in Longview, Wash., created a chlorine and caustic soda supply shortage that has affected water and wastewater utilities in Oregon and along the West Coast. Learn what EWEB is doing to protect our community's infrastructure.Find Out More
A fuel tanker was carrying approximately 11,000 gallons of gasoline when it crashed along the McKenzie Highway one mile east of Leaburg on June 13, 2017. When emergency crews arrived on the scene, the tanker and trailer were found leaking and fuel was on the roadway.
The crash occurred just 1,500 feet from the McKenzie River, the sole source of drinking water for 200,000 people in Eugene and surrounding areas. The McKenzie also provides critical habitat for a number of endangered or threatened species including spring Chinook salmon, bull trout, spotted owl, Oregon chub, osprey and western pond turtle.
Fortunately, the spilled fuel did not enter into any tributaries of the McKenzie River, or the river itself. There was no surface water connecting the crash site to the waterways. However, the tanker released approximately 1,700 gallons of gasoline, contaminating soil and potentially impacting ground water. The initial response was carried out by McKenzie Fire & Rescue, Eugene-Springfield Fire Department's Hazardous Materials Team and Oregon Department of Transportation, until hazardous materials spill contractors and the Oregon Department of Environmental Quality were able to take over the clean-up effort, which is expected to last for several days.
For more than 17 years, we have maintained an ambitious drinking water source protection program to protect the McKenzie and maintain the high water quality you enjoy. A critical component of the program is watershed emergency response.
While there are a number of potential hazards that could impact our water supply, chemical spills from transportation accidents is one of the highest threats to the McKenzie watershed. Hundreds of trucks travel the McKenzie Highway every day, many of them carrying hazardous materials such as gasoline, pesticides, and oil.
We want to be proactive in responding to a hazardous spill or other emergencies that could threaten McKenzie River water quality, so we have worked with dozens of federal, state and local agencies to implement the McKenzie Watershed Emergency Response System (MWERS). Incident commanders use MWERS to quickly gain access to crucial information, equipment and trained people, making their response more effective.
"A reoccurring theme associated with major spills or releases is that there is confusion and uncertainty for first responders in the initial 6 to 12 hours following an event, and it is during those early hours when the opportunity to contain the spill may still exist," says EWEB's environmental supervisor Karl Morgenstern. "The McKenzie Watershed Emergency Response System provides first responders with the tools they need to avoid confusion and effectively stabilize chemical spills as quickly as possible."
EWEB and dozens of partner agencies conduct annual MWERS training exercises to help prepare for chemical spills and other events that could impact the McKenzie watershed and our community's drinking water. As a result of conducting annual interagency emergency response drills on the river, EWEB was notified within minutes of the crash and worked closely with initial responders familiar with each other. Additional resources were offered if needed from the Army Corps of Engineers, City of Springfield, Springfield Utility Board and others who are part of MWERS.
In additional to chemical spills, a number of other emergencies could result in a water supply shortage: earthquake, drought, forest fire, severe flood, or a system or facility failure.
In case of an emergency our community is going to need access to clean water for drinking, public health and safety, so we're making strategic investments in key components of the water system. Our Water Reliability Initiative includes several infrastructure reliability projects over the next 10 years, including replacing water mains, upgrading interties, upgrading or building new reservoirs, adding back-up electrical power to pump stations, expanding the Hayden Bridge Filtration Plant and developing alternative water sources.
We also are working in partnership with neighboring water utilities, local public agencies, the Oregon Pacific Chapter of the American Red Cross and other emergency responders to assure a well-coordinated disaster response effort.
We are taking steps to prepare for an emergency in our community, whether human-caused or a natural disaster. You can do your part by building an emergency supply kit for your household.
If a natural or man-made disaster occurs, you can rest easier knowing you are better prepared with a household emergency kit. Putting together your own kit is simple and easy, and it begins with having on hand a minimum of one gallon of water per person per day for drinking and basic sanitation. While the American Red Cross recommends storing at least a three-day supply of water, larger disasters such as a possible Cascadia Subduction Zone earthquake may require water for 14 days or more.
4200 Roosevelt Blvd.
Eugene, OR 97402
Phone hours: 9 a.m. - 6:30 p.m.