Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Have you ever wondered what happens to the electric grid on Thanksgiving?Find Out More
Heavy rain in the McKenzie Valley over the weekend gave EWEB’s water quality team a close look at the potential impacts from the Holiday Farm Fire on source water.Find Out More
EWEB foresters and contract tree crews are working in the McKenzie River Valley following the Holiday Farm Fire to assess, trim and remove vegetation that may interfere with electrical infrastructure.Find Out More
Due to air quality concerns, our meter readers have not been able to safely complete their assigned routes for a number of days in September.Find Out More
Here in the northwest, we are all too aware that wildfires often result in loss of life and property.Find Out More
As our nation continues to respond to COVID-19, there is no better time to take action. During September’s National Preparedness Month, Eugene Water & Electric Board encourages customers to be “prepared, not scared” in the event of a natural disaster or other emergency.Find Out More
Customers with past-due balances will have a final opportunity to apply for assistance before normal collection processes resume August 10.Find Out More
EWEB is asking customers to enroll in the recovery and crisis assistance programs before service disconnections for nonpayment of bills resume on August 10.Find Out More
Running the air conditioning can cause a blow to the household budget and increase carbon emissions.Find Out More
We’re taking steps to help residential, business and non-profit customers maintain or re-establish good account standing and ensure all customers have access to reliable power and water at affordable rates.Find Out More
EWEB is resuming route-based deployment for smart electric and water meters as a part of our gradual and responsible return to normal operations.Find Out More
How EWEB is responding and how we’re ensuring that you continue to receive the water and electric services you depend on from us, safely, reliably and affordably.Find Out More
Crews will resume critical reliability work such as replacing damaged utility poles, upgrading meters, rebuilding power lines, and replacing aging water mains.Find Out More
As your community-owned utility, we will take the necessary steps to emerge from this crisis with the dual goal of protecting vulnerable customers while keeping the utility financially and operationally resilient.Find Out More
The COVID-19 pandemic has changed almost everything for our community, except the need for reliable power and water at affordable rates.Find Out More
Many rental property owners want to do the right thing by their tenants, but efficiency improvements aren't always top-of-mind. If you think your landlord might be receptive to investing in simple upgrades that would make the home more comfortable and reduce your utility bills, here are some tips for having the "efficiency talk."
Rental property owners are essentially investors. They want to know their investments are protected and will gain in value over time. Some benefits to the landlord of making efficiency upgrades include:
Make sure your landlord knows about EWEB's rebate and loan programs. This includes ductless heat pumps, heat pump water heaters, windows and insulation. If you (the tenant) qualify for income-based programs, your landlord may be eligible for expanded rebates. In some cases, rental owners could experience zero out of pocket cost to make efficiency upgrades for qualifying limited-income rentals. That's a big selling point!
The more specific you can be about the improvements you want and why they will make a difference, the more likely your landlord will be to agree. Contact EWEB to see if an efficiency audit has already been conducted at your residence. There's a good chance we have a record of your home's efficiency level and recommended improvements.
If you meet income guidelines, or if you might be at risk for disconnection of services, an EWEB specialist can come out to your residence, evaluate it for energy and water efficiency, and provide a report to your landlord.
As a bonus, customers participating in this free Efficiency Education Program will receive a kit with energy and water-saving products and basic emergency preparedness supplies!
There are definitely landlords out there who are keen to reduce their environmental impact and provide a livable home for their tenants. Remind your landlord that inefficient rentals are uncomfortable and costly to heat. They also waste energy, putting extra demands on the grid and producing more greenhouse gas emissions.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.