Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
The first week of December marks a significant milestone in how staff at our Hayden Bridge Filtration Plant disinfects drinking water, switching from chlorine gas to a liquid chlorine bleach that is manufactured on site.Find Out More
Emergency preparedness supplies can make unique and useful holiday gifts.Find Out More
Getting the family together for Thanksgiving dinner? Take some time to talk about emergency preparedness.Find Out More
Our Electric Operations crews are making steady progress on improving the local power grid's reliability, and have completed more than half of a series of the planned resiliency projects throughout the Eugene service area this year.Find Out More
A well-thought-out emergency preparedness plan can help protect your property investment and ensure the safety and well-being of your tenants.Find Out More
Beyond changing your clocks and enjoying the extra hour of sleep, the end of daylight savings is a good time to perform seasonal safety and efficiency maintenance tasks on your home or rental property.Find Out More
The weather on Thursday may have been a mixture of sun and rain showers, but inside the EWEB emergency command center, a mock snow and ice storm had caused widespread damage, leaving more than 7,000 customers without service.Find Out More
Winter is coming and that means an increased likelihood of power outages. Make hay while the sun shines, and you'll be ready for storm season.Find Out More
Winter is coming and that means an increased likelihood of storm-related power outages. During September’s National Preparedness Month, Eugene Water & Electric Board encourages customers to be “prepared, not scared” in the event of a natural disaster or other emergency.Find Out More
EWEB is interested in renewable hydrogen because of its potential to help decarbonize energy sectors and provide resiliency in the event of a large-scale disaster in the Northwest.Find Out More
A broken water main at the intersection of East Broadway and Hilyard Street will severely restrict traffic movements at the intersection, meaning morning commuters should avoid the area and seek alternate routes.Find Out More
The Eugene Water & Electric Board in partnership with the Eugene 4J School District will open a new microgrid-powered emergency water station in the River Road area on May 11.The station, at Howard Elementary School, includes a newly installed well, pumping station, emergency water distribution equipment and a 1-megawatt battery energy storage system powered by a large photovoltaic array.Find Out More
EWEB staff developed an After Action Report to review EWEB's response to the February 2019 snow storm and the impacts of the storm, both on the community and EWEB's electrical infrastructure.Find Out More
EWEB commissioners will host presentations at an upriver meeting on April 23, including an update on Carmen-Smith Hydroelectric Project construction, the Leaburg Canal seepage repair project and timeline, as well as a briefing on EWEB's outage and restoration response following the Feb. 25 snow storm.Find Out More
Following the 2016 ice storm, we applied for grant funding from the Federal Emergency Management Agency to make resiliency improvements to our electric system to reduce the frequency and duration of storm-related outages in several areas prone to storm damage.The agency has thus far approved 15 of the 16 proposed reliability projects, and will fund 75 percent of the cost, estimated to be about $3 million. The final project should be approved later this spring.Find Out More
More than 30 emergency responders from multiple local agencies conducted a live "spill drill" in late October on the McKenzie River above Leaburg Dam.
Participants practiced containing a fictitious fuel spill using the McKenzie Watershed Emergency Response System (MWERS). They set up fast-water containment booms, deployed oil recovery equipment and performed other tasks to minimize the spread of the oil in order to protect the McKenzie River, which supplies drinking water to the nearly 200,000 residents of Eugene.
The joint drill was primarily organized by the EWEB, McKenzie Fire & Rescue and the Eugene Springfield Fire Hazmat Team to familiarize first responders with MWERS. Other agencies included the Springfield Utility Board, the city of Springfield, the Lane County Sheriff's Office, the U.S. Forest Service, and the Corps of Engineers.
"Interagency drills like this are extremely valuable because it allows us to refresh and hone our skills in deploying spill response equipment that we rarely have the opportunity to use and then test these pre-planned response strategies," said Karl Morgenstern, EWEB's Source Protection Supervisor.
Refreshing those skills required to quickly and efficiently deploy the booms is something all the agencies agree is important to do on a regular basis. While some are familiar with the process, boom deployment is complicated even during good weather, so having time to practice together as a team improves the likelihood of success during an real spill event.
"The real value is working together so we know each other and we know the resources and skills each agency can bring to a response before we all show up at an actual incident," Morgenstern said.
Responders were reminded of the precarious position of the McKenzie River in relation to Highway 126 last June, when a tanker truck carrying about 11,000 gallons of gasoline crashed on the highway about one mile east of Leaburg. The crash occurred just 1,500 feet from the river. Fortunately, none of the roughly 1,700 gallons of fuel spilled entered any of the river's tributaries.
The MWERS emergency response system was created in 2002 by EWEB and McKenzie Fire & Rescue Fire to assist first responders in the event of a hazardous materials spill or other emergency that threatens the water quality of the McKenzie River, Eugene's sole source of drinking water. The system uses detailed mapping and computer technology to give emergency crews information and instructions for containing spills in specific segments of the river. In addition, three fully-equipped interagency response trailers are staged throughout the McKenzie Watershed for rapid response to a spill.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.