Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
EWEB is interested in renewable hydrogen because of its potential to help decarbonize energy sectors and provide resiliency in the event of a large-scale disaster in the Northwest.Find Out More
A broken water main at the intersection of East Broadway and Hilyard Street will severely restrict traffic movements at the intersection, meaning morning commuters should avoid the area and seek alternate routes.Find Out More
The Eugene Water & Electric Board in partnership with the Eugene 4J School District will open a new microgrid-powered emergency water station in the River Road area on May 11.The station, at Howard Elementary School, includes a newly installed well, pumping station, emergency water distribution equipment and a 1-megawatt battery energy storage system powered by a large photovoltaic array.Find Out More
EWEB staff developed an After Action Report to review EWEB's response to the February 2019 snow storm and the impacts of the storm, both on the community and EWEB's electrical infrastructure.Find Out More
EWEB commissioners will host presentations at an upriver meeting on April 23, including an update on Carmen-Smith Hydroelectric Project construction, the Leaburg Canal seepage repair project and timeline, as well as a briefing on EWEB's outage and restoration response following the Feb. 25 snow storm.Find Out More
Following the 2016 ice storm, we applied for grant funding from the Federal Emergency Management Agency to make resiliency improvements to our electric system to reduce the frequency and duration of storm-related outages in several areas prone to storm damage.The agency has thus far approved 15 of the 16 proposed reliability projects, and will fund 75 percent of the cost, estimated to be about $3 million. The final project should be approved later this spring.Find Out More
Fourteen full crews worked in the McKenzie River area Sunday, whittling down the number of upriver customers without power to less than 860 as of 3 p.m. With cell service still down in the area, reports from field crews are limited to radio communication, making it more difficult to keep upriver restoration information current. Starting with more than 14,000 customers out of service on Monday, fewer than 920 of our customers now remain without service on Sunday. Most repair work in Eugene is limited to incidents with just a few services out of power. Several smaller teams have spread out across Eugene to continue working these service restorationsFind Out More
In our ongoing efforts to make more information available to customers, we want to share a new tool: the Power Outage Map. The map, accessible at eweb.org/outage, provides the general location of a power outage within EWEB’s service area, along with various details that will emerge as field technicians investigate the cause and determine repair strategies.Find Out More
In partnership with the Bethel School District, we’ll open the first emergency water distribution station at the Bethel Farm on Oct. 6 with a “FILL UP at the Farm” grand opening event. A key component of EWEB’s ongoing initiative to prepare for emergencies, whether earthquake, forest fire or other disaster, is to establish at least five of these geographically dispersed emergency water stations within the next five years.Find Out More
To help protect drinking water, we will continue the ban on fireworks at College Hill Reservoir, and will restrict all access to the reservoir June 28 - July 5.Find Out More
The premier water utility trade association in the United States has recognized EWEB’s impressive safety record and proactive approach to implementing best practices for employee safety and health programs as one of the best in the nation.Find Out More
We’re fortunate in Eugene to have an abundant supply of clean, healthy drinking water. But the crisis in Salem is yet another reminder of the need to plan and prepare for a water emergency.Find Out More
National Drinking Water Week runs May 6-12, and marks a good occasion to pass on our thanks to our source protection and water utility staff, along with our many community partners in their roles of protecting the McKenzie River.Find Out More
As a public utility, it is important for EWEB to be open and transparent with our customer-owners about how we are performing. We put together a Report to Customers looking back at the key events, accomplishments and challenges of 2017.Find Out More
If you have a 72-hour emergency kit and a disaster plan for your family, then you have a great start on emergency preparedness. Here are some New Year’s tips to help you take the next steps to be ready for whatever 2018 may bring.Find Out More
More than 30 emergency responders from multiple local agencies conducted a live "spill drill" in late October on the McKenzie River above Leaburg Dam.
Participants practiced containing a fictitious fuel spill using the McKenzie Watershed Emergency Response System (MWERS). They set up fast-water containment booms, deployed oil recovery equipment and performed other tasks to minimize the spread of the oil in order to protect the McKenzie River, which supplies drinking water to the nearly 200,000 residents of Eugene.
The joint drill was primarily organized by the EWEB, McKenzie Fire & Rescue and the Eugene Springfield Fire Hazmat Team to familiarize first responders with MWERS. Other agencies included the Springfield Utility Board, the city of Springfield, the Lane County Sheriff's Office, the U.S. Forest Service, and the Corps of Engineers.
"Interagency drills like this are extremely valuable because it allows us to refresh and hone our skills in deploying spill response equipment that we rarely have the opportunity to use and then test these pre-planned response strategies," said Karl Morgenstern, EWEB's Source Protection Supervisor.
Refreshing those skills required to quickly and efficiently deploy the booms is something all the agencies agree is important to do on a regular basis. While some are familiar with the process, boom deployment is complicated even during good weather, so having time to practice together as a team improves the likelihood of success during an real spill event.
"The real value is working together so we know each other and we know the resources and skills each agency can bring to a response before we all show up at an actual incident," Morgenstern said.
Responders were reminded of the precarious position of the McKenzie River in relation to Highway 126 last June, when a tanker truck carrying about 11,000 gallons of gasoline crashed on the highway about one mile east of Leaburg. The crash occurred just 1,500 feet from the river. Fortunately, none of the roughly 1,700 gallons of fuel spilled entered any of the river's tributaries.
The MWERS emergency response system was created in 2002 by EWEB and McKenzie Fire & Rescue Fire to assist first responders in the event of a hazardous materials spill or other emergency that threatens the water quality of the McKenzie River, Eugene's sole source of drinking water. The system uses detailed mapping and computer technology to give emergency crews information and instructions for containing spills in specific segments of the river. In addition, three fully-equipped interagency response trailers are staged throughout the McKenzie Watershed for rapid response to a spill.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.