Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Supporting vulnerable members of our community with conservation and efficiency programs is a priority for EWEB, which is why we are once again helping tenants and rental owners lower monthly utility bills through the Home Energy Score program.Find Out More
If you have a 72-hour emergency kit and a disaster plan for your family, then you have a great start on emergency preparedness. Here are some New Year’s tips to help you take the next steps to be ready for whatever 2018 may bring.Find Out More
Whether it's ice or snow, windstorms ... or squirrels, you should know what to do when the power goes out.Find Out More
Getting the family together for Thanksgiving dinner? Take some time to talk about emergency preparedness.Find Out More
More than 30 emergency responders from multiple local agencies conducted a live “spill drill” in late October on the McKenzie River above Leaburg Dam. Participants practiced containing a fictitious fuel spill using the McKenzie Watershed Emergency Response System (MWERS).Find Out More
Can you even begin to imagine a day without water? It isn’t just your personal use of water--brushing your teeth, flushing your toilet, or taking a shower. Water is also essential to public health and safety, as well as a functioning economy.Find Out More
We’re doing our part by making investments to prepare, replace and maintain our community's electric and water systems. Here are some of the ways we work proactively to keep the lights on and the tap water flowing.Find Out More
We are taking steps to prepare for an emergency in our community. The emergency water supply program would include several permanent distribution sites located throughout the community using groundwater wells, as well as mobile water trailers.Find Out More
To help protect drinking water, we will continue the ban on fireworks at College Hill Reservoir, and will restrict all access to the reservoir June 23 - July 5.Find Out More
A fuel tanker was carrying approximately 11,000 gallons of gasoline when it crashed along the McKenzie Highway one mile east of Leaburg on June 13, 2017. While there are a number of potential hazards that could impact our water supply, chemical spills from transportation accidents is one of the highest threats to the McKenzie watershed.Find Out More
A recent water pipeline assessment that relied on a free-swimming acoustic sensor called a "SmartBall" is an example of using innovative, cost-effective methods to maintain our infrastructure.Find Out More
The Federal Emergency Management Agency awarded $3.5 million to EWEB in late May to help offset the financial costs of the devastating ice storm that struck Eugene on Dec. 15, 2016.Find Out More
With the promise of hot, dry weather in the forecast, you may be thinking about watering the lawn and garden. If you water your landscape, you probably see a significant increase in your summer water bills. The following tips can help you water less—and more wisely.Find Out More
After investing more than $30 million upgrading, expanding and renovating our Hayden Bridge Water Filtration Plant over the past eight years, we are nearly done with a series of capital improvements aimed at increasing reliability and efficiency at the 67-year-old facility.Find Out More
Our award-winning "Tapping into Clean Water" exhibit is now on display at The Science Factory. And during Drinking Water Week, May 8 - 12, 2017, you can check out the WaterTown USA game board at EWEB's downtown location. We also will be selling emergency drinking water storage containers in our lobby, as part of our Drinking Water Week celebration and our Emergency Preparedness & Water Reliability Program.Find Out More
Everyday, Eugene residents turn on their taps to draw clean and delicious drinking water. Water is indispensable at homes, vital to public safety and crucial to our local economy.
EWEB relies on the beautiful McKenzie River as its sole source of water, and the Hayden Bridge Filtration Plant to deliver safe drinking water nearly 200,000 area residents. But there are just a few days of water available if a natural or human-caused disaster disrupts our supply or filtration plant operations. That is why work is underway to tap into a secondary source of water and build a small, modern filtration plant on the Upper Willamette River.
Commitment to quality
The new intake site, purchased in 2015, is located below the confluence of the Coast and Middle Forks of the Willamette River. Just upstream, thousands of acres of land are managed for natural habitat and recreation by The Nature Conservancy, Friends of Buford Park and others. Completed and ongoing restoration work has direct benefits to water quality, making great water even better for all that depend on a healthy river.
The new filtration plant, which will be located west of the intake site, will use modern technology to ensure that drinking water quality is the same, or better, than what is delivered from Hayden Bridge today. EWEB will continue to rely on the McKenzie River as its primary source of drinking water due to the larger plant capacity and available water rights. However, building a second, smaller treatment plant on the Willamette provides for resilient operations should a natural or other disaster strike our community.
Preliminary design work is underway on the filtration plant, and that work will continue through 2018. EWEB plans to begin construction of the new facility in 2019, and have it operational in 2022.
Ensuring an affordable and reliable water supply
A diverse water supply is the biggest step in improving water system reliability in case of an emergency. Seismic upgrades to critical facilities like reservoirs and pump stations are also planned. EWEB a few years ago created a special reserve fund to help pay for this community investment. Careful financial planning to balance water reliability projects and affordability is a priority so that over time, we are better prepared for the unexpected, and resilient to challenges that come our way.
500 East Fourth Ave.
Eugene, OR 97401
9 a.m. - 5:30 p.m.