Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Level 1 home charging is super easy and the least expensive way to fuel an electric vehicle.Find Out More
The Run to Stay Warm, featuring a half-marathon, 10K, 5K and Kids’ 400-meter dash, raises funds for EWEB's Customer Care program.Find Out More
Many rental property owners want to do the right thing by their tenants, but efficiency improvements aren't always top-of-mind. Here are some tips for having the “efficiency talk” with your landlord.Find Out More
Beyond changing your clocks and enjoying the extra hour of sleep, the end of daylight savings is a good time to perform seasonal safety and efficiency maintenance tasks on your home or rental property.Find Out More
Is your rental property wasting energy and water? Find out with a free efficiency audit from EWEB.Find Out More
Winter is coming and that means an increased likelihood of power outages. Make hay while the sun shines, and you'll be ready for storm season.Find Out More
As the days get shorter and the nights get colder, many of us will turn on the heat for the first time this season. Before winter sets in, take a few steps to ensure your systems are working properly and efficiently.Find Out More
You don’t need to spend a fortune or make drastic lifestyle changes to have a more sustainable, climate-friendly home.These simple, everyday actions can have a big impact.Find Out More
Winter is coming and that means an increased likelihood of storm-related power outages. During September’s National Preparedness Month, Eugene Water & Electric Board encourages customers to be “prepared, not scared” in the event of a natural disaster or other emergency.Find Out More
With the dry late spring we have been experiencing, you might be preparing to turn your sprinkler system on for the first time this year. Following a few tips can help you water wisely.Find Out More
EWEB staff developed an After Action Report to review EWEB's response to the February 2019 snow storm and the impacts of the storm, both on the community and EWEB's electrical infrastructure.Find Out More
Due to recent severe weather conditions our meter reading staff could not safely complete their assigned routes Feb. 24-28, 2019. Customers in a few areas of Eugene, east Springfield and the McKenzie River Valley will have estimated readings on their next bill.Find Out More
As of 8 a.m. Saturday morning, there are just under 2,000 customers who remain without power. This includes a little over 200 in the Eugene area, and about 1,700 in the Mckenzie River Valley. Most of the remaining Eugene-area outages are single homes, which can be extremely labor intensive, particulalry those with accessibility issues, such as backyard service lines with no access for bucket trucks. We will continue to work until every customer is restored.Find Out More
EWEB and contract crews made substantial progress restoring power to customers Friday, turning the lights back on for more than 1,000 customers.Find Out More
We expect to restore about 1,000 customers in the Eugene area today. Please note that work conditions are dynamic and subject to change based on equipment damage, tree hazards and changing weather conditions.Find Out More
Fall is a great time to plant trees. Mother nature will shower your new addition with plenty of water ahead of the growing season. While trees bring shade, privacy and curb appeal, they can also bring an increase in power outages if they interfere with overhead power lines. Before you head to the local garden center and select your new foliage, consider a few tips.
1. Assess the location
When selecting a tree, consider size and growth. The tree should fit comfortabally in the available space 25 years from now. Don't forget to look up during this assessment! If you are planting under or near power lines, you will need to take extra care. If you happen to be in an area with underground electric utilities, remember to keep at least six feet away from pad-mounted transformers so utility workers have clear access.
2. Select a power line friendly species
To reduce the risk of trees and branches coming into contact with power lines and causing power outages, choose a species that grows no higher than 25 feet and seldom needs pruning for power line clearance. There are a number of species to choose from, including both deciduous and evergreen varieties. You will find species that flower, such as the flowering cherry; species that develop spectacular fall color, like some dogwoods; and even some that provide a lovely scent, such as lilacs. With over 20 species suitable to our local climate, you are sure to find an option that matches your needs.
3. Call before you dig
Planting a tree can require digging a significant hole. Be sure to call 811 to locate any underground utilities at least three days before you plan to put your shovel in the ground. You can also request locates online.
4. Oops! What if you have an existing tree growing into power lines?
When pruning or removing trees, safety should be your number one concern. If you see power lines in or near the tree you are planning to work on, please get in touch with EWEB. Call 541-685-7148 or complete our online tree trimming request form.
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500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.