Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
As part of our routine monitoring efforts, EWEB conducted a bathymetric survey of Trail Bridge Reservoir in May 2021. The reservoir is one of three that make up our Carmen-Smith Hydroelectric Project located about 70 miles east of Eugene off of Highway 126 near the headwaters of the McKenzie River. EWEB conducted follow-up inspections with a remotely operated underwater vehicle along with dye testing by divers in early June 2021. Based on the dye tests, the two larger depressions are actively taking water and are considered sinkholes. Subsequent dye testing and geophysical investigations in July and August indicated that there is no concentrated seepage flow through or under Trail Bridge Dam.Find Out More
EWEB Leads "Spill Drill" to test HazMat ResponseFind Out More
While most wildfires are started by lightning strikes or caused by human actions, utilities have a role to play in risk reduction -- and we are doing our part. And while we can’t stop wildfires, we can make our electric infrastructure more resilient to better withstand fires by using new construction methods and materials and keeping our system maintenance up to date by replacing aging equipment.Find Out More
At EWEB, we factor climate change into almost everything we do. As Eugene’s publicly-owned utility, we strive to fulfill our roles reducing our community’s carbon footprint, optimizing our use of clean energy, and helping our watershed adapt to a warmer climate.Find Out More
EWEB helps fund floodplain restoration projectFind Out More
The security of the community's water supply is tied directly to the health of the McKenzie Watershed and EWEB is investing in the long-term health and quality of life for residents for generations to come.Find Out More
A year after the Holiday Farm Fire, EWEB and the Pure Water Partners are working with landowners in the burn zone to restore riparian forests and mitigate future fires.Find Out More
The Eugene Water & Electric Board will award $50,000 grants to The Eugene Mission and Friends of Trees Eugene Metro later this month after Greenpower program subscribers voted for their top two projects out of 11 submissions.Find Out More
We are ready to deal with the stress that extreme heat may place on our electric system. We encourage customers to be prepared, stay cool and hydrated and practice safety by developing an emergency plan and checking in on neighbors.Find Out More
EWEB is pleased to announce the eligible candidates for 2021 Greenpower project funding of up to $50,000! Funds for the grants come from voluntary Greenpower customer contributions. Two projects will be chosen through majority vote by Greenpower customers. To participate in this year's selection, customers must be registered for the Greenpower program no later than June 22.Find Out More
On June 15, EWEB Commissioners will host a series of presentations for McKenzie Valley customers along with a general question and answer session. The presentations will begin at 6 p.m. at the McKenzie Fire & Rescue Training Center in Leaburg. The meeting will take place rain or shine.The presentations will cover five topics, including McKenzie generation project updates, with a focus on Leaburg Canal; upriver Cost-of-Service Analysis and pricing update; watershed recovery status and investments; programs for McKenzie Valley customers; and wildfire mitigation.Find Out More
Three years after receiving a Greenpower Grant to install a solar energy system, Pearl Buck Center has recuperated its cost of installation through energy savings.Find Out More
EWEB Commissioners joined local representatives on a float down the McKenzie River to learn about the many Pure Water Partners watershed restoration activities following the Holiday Farm Fire.Find Out More
To help prevent tree-related electrical outages and mitigate wildfire risk, we proactively prune trees and remove brush year-round to help keep our equipment clear. Each year, crews trim more than 300 overhead line miles of vegetation to minimize falling trees and branches to avoid outages and increase the reliability of the electric system.Find Out More
EWEB Generation staff on June 13 started diverting less water into the Walterville Power Canal to increase McKenzie River flows in the bypassed reach of the river to improve fish migration and water quality.Find Out More
Every year, more than 2,000 community-owned utilities - like the Eugene Water & Electric Board - across the nation observe Public Power Week during the first full week of October. The week-long event is a celebration of these not-for-profit electric utilities that serve the power needs of 49 million Americans.
This week, Oct. 3-9, we honor our 110-year history of serving the Eugene community with reliable, affordable and safe electric services. There are three types of utilities: public power, rural electric cooperatives and investor-owned utilities.
Unlike for-profit utilities who serve their investors, EWEB and other public power providers are community-owned and do not operate to earn a profit or benefit stockholders. Our prices are based on the costs to serve our community with safe, reliable water and electricity.
EWEB, owned by the citizens of Eugene did not increase electric prices in 2021, marking the fifth year in a row of no price increase for customers. That's not to say prices won't go up next year or in future years, rather, it is a testament to the hard work we do to keep prices affordable, and our elected commissioners and staff are dedicated to being good stewards of our customers' funds.
We are able to provide reliable electricity at affordable prices while still investing in our infrastructure, offering energy efficiency incentives, bill assistance programs for limited-income customers, and significant support for local school districts through grants. Last year, EWEB provided more than $1.5 million in bill assistance to more than 5,000 customers - many of whom suffered pandemic-related job losses.
All of this is made possible because EWEB is governed by five elected commissioners who live and work here in the community. Commissioners, who volunteer and are not paid, are directly responsible to Eugene voters. In fact, commissioners hold a public meeting the first Tuesday of each month, where any member of the public can directly speak to their elected representatives about utility business. Those served by investor-owned utilities do not have that option.
That local control has not only kept pricing affordable, but it also plays the decisive role in past, present and future decisions, policies and priorities.
Reflecting the community's strong ethic to protect the environment, our power portfolio is 90% renewable and carbon-free. Our investments in renewable energy - hydro, wind, biomass and small-scale solar have served our customers well, and will continue to do so for decades to come.
In 2019, we received a new 40-year federal operating license for our largest utility owned generation source, the Carmen-Smith Project on the upper McKenzie River. That new license triggered a series of investments that will upgrade the powerhouse and substation, rebuilding the fish spawning channel along with three campgrounds and other recreational, environmental and habitat improvements. We anticipate we invest more than $116 million over the next several years to maintain this carbon-free renewable generating facility.
EWEB was one of the first utilities in the Pacific Northwest to consider its watershed part of its drinking water infrastructure, and our significant investments to protect the McKenzie River over the past 100 years will benefit present and future generations.
Following containment of the Holiday Farm Fire in 2020, EWEB staff were among the first on the ground to stabilize the charred banks of the McKenzie. Partnering with other local groups dedicated to protecting the river and its floodplains we worked with landowners to keep toxic ash and other hazardous materials from entering the McKenzie.
The partnership has since replanted 90 riparian properties with 210,000 native trees and shrubs to begin restoring McKenzie River riparian zones.
Our strong commitment to our community can also be seen in how our employees - the people behind public power - work hard to provide the best customer service every day. These individuals from many departments including human resources, administration, accounting and finance, community relations, field crews, and engineering and operations, come together and serve our neighbors and the community in which we live.
And we are here, ready to respond 24 hours a day, seven days a week, 365 days a year in service to more than 200,000 people in Eugene, parts of east Springfield and the McKenzie River Valley.
4200 Roosevelt Blvd.
Eugene, OR 97402
Phone hours: 9 a.m. - 6:30 p.m.