Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Eugene Water & Electric Board is exploring the impacts of widespread electrification on our community.Find Out More
With the help of generous customers and community partners, EWEB’s Energy Share program helps customers who are struggling to pay their utility bills and who may be at risk of disconnection of services.Find Out More
We’re taking steps to help residential, business and non-profit customers maintain or re-establish good account standing and ensure all customers have access to reliable power and water at affordable rates.Find Out More
EWEB is resuming route-based deployment for smart electric and water meters as a part of our gradual and responsible return to normal operations.Find Out More
How EWEB is responding and how we’re ensuring that you continue to receive the water and electric services you depend on from us, safely, reliably and affordably.Find Out More
As your community-owned utility, we will take the necessary steps to emerge from this crisis with the dual goal of protecting vulnerable customers while keeping the utility financially and operationally resilient.Find Out More
The COVID-19 pandemic has changed almost everything for our community, except the need for reliable power and water at affordable rates.Find Out More
Making partial payments and other tips for managing your bill and avoiding scams.Find Out More
As our community moves toward recovery from the health and economic crises of COVID-19, EWEB is beginning a gradual and responsible return to our facilities.Find Out More
EWEB’s Customer Care bill assistance program re-opened on Friday, May 1 at 9 a.m. By 9:04, 205 online applications were complete, and by 9:20, nearly 600 customers had applied online.Find Out More
Eugene Water & Electric Board Commissioners will hold a virtual meeting on Tuesday to adhere to Oregon Gov. Kate Brown’s “Stay Home, Save Lives” executive order to mitigate the spread of the coronavirus.Find Out More
At the March 3 public meeting, EWEB’s Board of Commissioners hosted Bonneville Power Administration’s Elliot Mainzer.Find Out More
By year-end, nearly 7,000 households could receive the EWEB bill credit.Find Out More
Commissioners will hold their monthly meeting on Tuesday via telephone to adhere to Oregon Gov. Kate Brown’s “Stay Home, Save Lives” executive order to mitigate the spread of the coronavirus. To comply with the governor’s order, there will be no in-person attendance at the virtual meeting.Find Out More
We know customers are facing unusual financial hardship due to COVID-19. On March 14 EWEB temporarily suspended disconnections for nonpayment and late fees.Find Out More
Oregon primary elections are next Tuesday, May 19 and ballots include four candidates for three seats on the EWEB Board of Commissioners.
Matt McRae is running for Wards 1 and 8, to replace Board President Steve Mital, who has decided to relinquish his seat after serving as an EWEB Commissioner since 2013.
Two candidates are competing to replace Commissioner Dick Helgeson in Wards 2 and 3—John Barofsky and Vince McClellan. Commissioner Helgeson has served on the Board since 2012, and has decided not to run for re-election.
Finally, Commissioner Sonya Carlson is seeking to retain her seat representing Wards 6 and 7. Commissioner Carlson has served on the Board since 2017.
Primary voting results will determine which candidates appear on the General Election ballot in November. If any one candidate receives more than 50 percent of the votes in the primary, that candidate's name will be the only one appearing on the November ballot. If no candidate receives a majority of the votes cast for that office in the primary, the two candidates receiving the highest number of votes will be listed on the November ballot.
The citizens of Eugene elect five commissioners to four-year terms on the EWEB Board. Commissioners dedicate their service to the utility as volunteers without pay, and are responsible for overall governance of the utility. They set policies, approve the annual budget and make changes to electric and water prices when necessary.
Four commissioners represent specific wards of the city; the fifth member is elected "at large" by all city voters.
Electors may vote for any candidate seeking to represent them. If you're not sure which ward you live in, check out this online tool—enter your address and find your Ward and Neighborhood Association.
To learn more about the candidates, check out the Voter's Pamphlet.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.