Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Here in the northwest, we are all too aware that wildfires often result in loss of life and property.Find Out More
As our nation continues to respond to COVID-19, there is no better time to take action. During September’s National Preparedness Month, Eugene Water & Electric Board encourages customers to be “prepared, not scared” in the event of a natural disaster or other emergency.Find Out More
EWEB, McKenzie Watershed Council and the Willamette National Forest are collaboratively working on the project, which involves relocating a portion of 115 kV transmission line.Find Out More
Eugene Water & Electric Board is exploring the impacts of widespread electrification on our community.Find Out More
Customers with past-due balances will have a final opportunity to apply for assistance before normal collection processes resume August 10.Find Out More
EWEB is asking customers to enroll in the recovery and crisis assistance programs before service disconnections for nonpayment of bills resume on August 10.Find Out More
Running the air conditioning can cause a blow to the household budget and increase carbon emissions.Find Out More
We’re taking steps to help residential, business and non-profit customers maintain or re-establish good account standing and ensure all customers have access to reliable power and water at affordable rates.Find Out More
EWEB is resuming route-based deployment for smart electric and water meters as a part of our gradual and responsible return to normal operations.Find Out More
How EWEB is responding and how we’re ensuring that you continue to receive the water and electric services you depend on from us, safely, reliably and affordably.Find Out More
Crews will resume critical reliability work such as replacing damaged utility poles, upgrading meters, rebuilding power lines, and replacing aging water mains.Find Out More
As your community-owned utility, we will take the necessary steps to emerge from this crisis with the dual goal of protecting vulnerable customers while keeping the utility financially and operationally resilient.Find Out More
The COVID-19 pandemic has changed almost everything for our community, except the need for reliable power and water at affordable rates.Find Out More
Making partial payments and other tips for managing your bill and avoiding scams.Find Out More
Now more than ever, people are looking for ways to save energy, reduce carbon emissions and improve home comfort. For many EWEB customers, some simple efficiency upgrades will tick all those boxes.Find Out More
Reducing energy waste in rental properties is a priority for a growing number of Eugene landlords and tenants.
Last year more than 400 local rental properties were upgraded with the help of EWEB efficiency and conservation programs, including rebates, loans, and home audits. Altogether, these efforts saved 500,000 kilowatt-hours of energy and 230 metric tons of carbon. The energy savings is roughly equivalent to taking 50 passenger vehicles off the road, or the carbon sequestered by 300 acres of forest.
Upgrading buildings to reduce energy waste is an important part our community's efforts to move toward carbon neutrality, and improve housing affordability.
Conventional wisdom dictates that rental properties tend to be harder and costlier to heat because landlords have little incentive to invest in improvements. In fact, rental properties that participated in EWEB's Home Energy Score program in 2019 received an average efficiency score of just 3.6 on a 10-point scale (the average home scores a 5 according to the U.S. Department of Energy).
But a growing awareness of the climate risks and social impacts of inefficient housing may be changing that dynamic.
In 2019, landlords invested more than $1.2 million in efficiency upgrades for their rental properties. To assist with upfront costs, EWEB provided more than $500,000 in rebates. The most popular upgrades were ductless heat pumps, followed by windows and insulation.
A ductless heat pump alone can reduce a tenant's electricity costs by up to 50% compared to zonal resistance or electric forced air systems. Adding insulation and replacing old, drafty windows with high-performance windows helps optimize the heating system's efficiency, keeping your tenants comfortable throughout the year while lowering electric bills and reduce energy waste.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.