Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Customers with past-due balances will have a final opportunity to apply for assistance before normal collection processes resume August 10.Find Out More
EWEB is asking customers to enroll in the recovery and crisis assistance programs before service disconnections for nonpayment of bills resume on August 10.Find Out More
We’re taking steps to help residential, business and non-profit customers maintain or re-establish good account standing and ensure all customers have access to reliable power and water at affordable rates.Find Out More
EWEB is resuming route-based deployment for smart electric and water meters as a part of our gradual and responsible return to normal operations.Find Out More
How EWEB is responding and how we’re ensuring that you continue to receive the water and electric services you depend on from us, safely, reliably and affordably.Find Out More
Crews will resume critical reliability work such as replacing damaged utility poles, upgrading meters, rebuilding power lines, and replacing aging water mains.Find Out More
As your community-owned utility, we will take the necessary steps to emerge from this crisis with the dual goal of protecting vulnerable customers while keeping the utility financially and operationally resilient.Find Out More
The COVID-19 pandemic has changed almost everything for our community, except the need for reliable power and water at affordable rates.Find Out More
Making partial payments and other tips for managing your bill and avoiding scams.Find Out More
Now more than ever, people are looking for ways to save energy, reduce carbon emissions and improve home comfort. For many EWEB customers, some simple efficiency upgrades will tick all those boxes.Find Out More
Based on snowpack data and summer stream forecasts, EWEB will adjust flows into the Walterville canal mid-June through October 2020.Find Out More
Owned by EWEB since 1994, Stone Creek is a small but mighty hydro generation project on the Clackamas River.Find Out More
EWEB’s Customer Care bill assistance program re-opened on Friday, May 1 at 9 a.m. By 9:04, 205 online applications were complete, and by 9:20, nearly 600 customers had applied online.Find Out More
Their experiences may help others learn how to best prepare for a future emergency.Find Out More
I wanted something with enough range to take me out of town for the various camping and fishing trips that I enjoy.Find Out More
These hot days of summer can force even the most frugal among us to click on the air conditioning. But running the A/C can cause a blow to the household budget and increase carbon emissions.
Here in Eugene, a typical room air conditioner running 24/7 will add about $21 a week to your electric bill. If you have a Ductless Heat Pump (DHP), cooling your house around the clock will cost around $9 a week.
In addition to the budget impact, cooling your home can warm the planet.
According to the U.S. Department of Energy, air conditioners add roughly 117 million metric tons of carbon dioxide into the air each year—the equivalent of 30 coal-fired power plants.
If you're looking for alternatives to A/C, here are five no-cost, tried and true ways to keep cool, save money and stay efficient.
After sunset when the outside temperature dips, open your windows and leave them open throughout the night. By morning, your house will be nice and cool. Just be sure to close all the windows before it starts to heat up outside.
Use curtains or shades to keep sunlight from warming your home. If you still want a little sunlight, open the curtains on windows that don't face the sun directly.
Fans use less energy than AC units and can extend the comfortable temperature range of your home. Just remember that fans cool people, not rooms. Turning off the fan when you're not in the room to enjoy the benefits will help save energy.
At night and in the early morning hours, when it's cooler outside than inside, use fans in windows to pull cool air in and draw warm air out.
Appliances can produce unnecessary heat. In the kitchen, using slow cookers, pressure cookers or microwaves, will keep your home cooler than the stove or oven. Wait until you have a full load to run your clothes washer and dishwasher and run them in the evening when it's cooler. Using energy during "off peak" hours can also help reduce carbon emissions.
If you decide air conditioning is a necessity for you, be sure the model you choose is Energy Star rated. And if a major upgrade is part of your plans, consider a Ductless Heat Pump. Ductless systems provide significant bill savings, improve air quality, and offer year-round comfort with a built-in air conditioner.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.