Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Just as high winds with gusts of more than 30 mph arrived in the Oregon Cascades early Thursday, EWEB has completed aerial trimming around its Carmen-Smith transmission line using a helicopter with saw attachments to trim branches and treetops.Find Out More
EWEB Leads "Spill Drill" to test HazMat ResponseFind Out More
While most wildfires are started by lightning strikes or caused by human actions, utilities have a role to play in risk reduction -- and we are doing our part. And while we can’t stop wildfires, we can make our electric infrastructure more resilient to better withstand fires by using new construction methods and materials and keeping our system maintenance up to date by replacing aging equipment.Find Out More
At EWEB, we factor climate change into almost everything we do. As Eugene’s publicly-owned utility, we strive to fulfill our roles reducing our community’s carbon footprint, optimizing our use of clean energy, and helping our watershed adapt to a warmer climate.Find Out More
Ideas for supplying and cooking during an emergency outageFind Out More
EWEB helps fund floodplain restoration projectFind Out More
The security of the community's water supply is tied directly to the health of the McKenzie Watershed and EWEB is investing in the long-term health and quality of life for residents for generations to come.Find Out More
A year after the Holiday Farm Fire, EWEB and the Pure Water Partners are working with landowners in the burn zone to restore riparian forests and mitigate future fires.Find Out More
Winter is coming and that means an increased likelihood of storm-related power outages.Find Out More
As climate change increases the frequency and intensity of extreme weather events, Eugene Water & Electric Board is serious about making the necessary investments to ensure we can provide safe and reliable water and electricity.Find Out More
EWEB will continue the annual closure of our College Hill Reservoir over the Fourth of July holiday and prohibit fireworks on the property grounds.Find Out More
We are ready to deal with the stress that extreme heat may place on our electric system. We encourage customers to be prepared, stay cool and hydrated and practice safety by developing an emergency plan and checking in on neighbors.Find Out More
In the McKenzie River Basin, we can actually count on years of stored water supply - thanks to the McKenzie’s unique geology.Find Out More
A disruption last week at a major chlorine producer in Longview, Wash., created a chlorine and caustic soda supply shortage that has affected water and wastewater utilities in Oregon and along the West Coast. Learn what EWEB is doing to protect our community's infrastructure.Find Out More
EWEB is aware of the potential chlorine and caustic soda supply shortage that could affect water and wastewater utilities in Oregon and along the West Coast. The good news is that our customers are unlikely to see any impacts should the chlorine shortage intensify.Find Out More
For most people, the systems that bring us this valuable resource are generally reliable and remain out of sight, out of mind. We don't often think about what we can't see, like the infrastructure behind our taps: the treatment facility, water pipelines, pumps, and storage reservoirs. But these complex construction and engineering projects reliably deliver clean water to our homes and businesses 24 hours a day, 365 days a year.
Imagine a Day Without Water is a national day of action on October 21 and raises awareness about the value of water. For its seventh annual day, we encourage you to about the systems that deliver water to your homes and businesses each day.
According to the 2021 Annual Value of Water Index, a majority of Americans across all demographics support a strong investment in our nation's water infrastructure. Most people agree that reliable water service and supply are crucial.
Long-term planning and cost-effective investments in water reliability have served EWEB customers well for more than 100 years. As critical infrastructure ages and new challenges arise, continued investment is needed to ensure uninterrupted delivery of the high-quality drinking water that supports Eugene's quality of life and a healthy local economy.
EWEB maintains 800 miles of pipes, 22 water tanks, dozens of pump stations, and other critical facilities. Our source-to-tap drinking water programs are helping keep those systems prepared and adaptable to future changes. We have invested more than $30 million upgrading and expanding our Hayden Bridge Water Filtration Plant. We are replacing water mains, improving pump stations, building new storage tanks, planning for a second filtration plant on the Willamette River, and developing neighborhood emergency water stations.
As we continue to care for critical infrastructure, we're also investing in the source of our drinking water-the McKenzie River and its surrounding watershed. In the aftermath of the Holiday Farm Fire, we're working with partners in the McKenzie valley to revegetate burned properties, encourage smart rebuilding away from the river, and acquire destroyed properties for conservation management. Our goal is to build back stronger and with greater resilience to future natural disasters. To help fund that investment, EWEB's elected Board of Commissioners recently approved a temporary Watershed Recovery Fee assessed to all residential and commercial customers for five years beginning July 2021. The community-funded watershed recovery and restoration initiative will supplement EWEB's McKenzie River Source Protection Program to safeguard drinking water for Eugene residents.
And we are planning and budgeting for a new water treatment plant on the Willamette River. Having a single source of drinking water for nearly 200,000 people is a significant vulnerability for our community and EWEB is currently the only utility of our size in Oregon to have a single source of supply. The Willamette River will augment our McKenzie River supply and ensure we can provide water if an emergency were to disrupt the Hayden Bridge Filtration Plant or McKenzie River. To learn more about our planning for a second treatment plant on the Willamette, view this Oct. 5, 2021 presentation to EWEB's Board of Commissioner (begins at 3:12:52).
When you imagine a day without water this year, think about how central water is to your daily life. Investing in our water infrastructure will ensure you have a fresh glass of water each morning, firefighters can accomplish their life-saving work, hospitals can stay safe and sanitary, and our local economy can thrive.
4200 Roosevelt Blvd.
Eugene, OR 97402
Phone hours: 9 a.m. - 6:30 p.m.