Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Have you ever wondered what happens to the electric grid on Thanksgiving?Find Out More
Heavy rain in the McKenzie Valley over the weekend gave EWEB’s water quality team a close look at the potential impacts from the Holiday Farm Fire on source water.Find Out More
Crews of young people are helping to protect Eugene’s drinking water by mitigating the impact of post-fire soil erosion along the McKenzie River.Find Out More
In the aftermath of the Holiday Farm Fire, we’re working to protect the safety and security of our community’s sole source of drinking water.Find Out More
A team of Pacific Northwest public and private organizations have signed a memorandum of understanding to explore the development of what would be one of the largest renewable hydrogen production facilities in North America.Find Out More
Due to air quality concerns, our meter readers have not been able to safely complete their assigned routes for a number of days in September.Find Out More
EWEB, McKenzie Watershed Council and the Willamette National Forest are collaboratively working on the project, which involves relocating a portion of 115 kV transmission line.Find Out More
Eugene Water & Electric Board is exploring the impacts of widespread electrification on our community.Find Out More
Customers with past-due balances will have a final opportunity to apply for assistance before normal collection processes resume August 10.Find Out More
EWEB is asking customers to enroll in the recovery and crisis assistance programs before service disconnections for nonpayment of bills resume on August 10.Find Out More
Running the air conditioning can cause a blow to the household budget and increase carbon emissions.Find Out More
With the help of generous customers and community partners, EWEB’s Energy Share program helps customers who are struggling to pay their utility bills and who may be at risk of disconnection of services.Find Out More
We’re taking steps to help residential, business and non-profit customers maintain or re-establish good account standing and ensure all customers have access to reliable power and water at affordable rates.Find Out More
EWEB is resuming route-based deployment for smart electric and water meters as a part of our gradual and responsible return to normal operations.Find Out More
Making partial payments and other tips for managing your bill and avoiding scams.Find Out More
With help from our Smart Growth Programs, the Eugene Country Club recently switched from a natural gas boiler to a clean, efficient electric heat pump system that will reduce the County Club's HVAC carbon emissions by 95 percent and shave off thousands of dollars in annual operating expenses.
EWEB delivers safe, reliable power and water around the clock to homes and businesses throughout Eugene. We also deliver intangibles that most people never see, such as environmental stewardship and support for local economic development.
During a recent renovation to the main lodge, the Eugene Country Club was faced with a decision to repair the existing gas boiler or to install a whole new gas or electric heating system. The Country Club's development consultant contacted EWEB for assistance. They teamed up with our Key Accounts Manager Travis Reeder, who developed an economic and engineering analysis of future operational costs for both gas and electric heating systems. The detailed report showed that a high-efficiency electric Variable Refrigerant Flow (VRF) system would save the Country Club $4,500 per year in operating costs, and provide other benefits such as reliability, comfort, and carbon reduction.
Reducing carbon dioxide and other greenhouse gases (GHG) is a priority for many business owners, as well as a goal of the Eugene Community Climate and Energy Action Plan. The community GHG inventory, created by the City of Eugene, shows the bulk of emissions associated with building energy use comes from burning natural gas.
Though natural gas is cleaner than coal or oil combustion, it still produces significant amounts of greenhouse gases. In comparison, electric heating contributes only a small amount of Eugene's GHG emissions because about 90 percent of EWEB's power supply investments are in renewable resources.
By converting from gas to electric heating, the Country Club will reduce its annual carbon dioxide emissions by about 134,000 pounds, the equivalent of removing 13 passenger cars from the road or growing 57 acres of forest.
The business will also save thousands in annual operating costs.
"By challenging the myth that gas heating systems are always the cheapest to operate, we help customers make informed energy-related decisions," said Travis. "This is a valuable service to business owners and can help transform the community to the most economical and lowest carbon energy options."
One reason VRF systems are so efficient is they transfer waste heat from warmer areas of the building to other zones that have a heating demand. They do the same thing when cooling, and can heat and cool simultaneously in different parts of the building.
To assist with some of the up-front costs, the County Club received a custom EWEB incentive on the installation of the new efficient VRF.
"We appreciate EWEB's commitment to providing a sustainable heating option," said Eugene Country Club General Manager Richard Spurlin. "The energy and economic analysis helped us make an informed decision in selecting the VRF option, and the financial incentive made the project economically viable as we switched from the gas boiler system."
EWEB has assisted on numerous other building and renovation projects, including Northwest Community Credit Union's downtown headquarters that opened in 2013, and the new Amazon Corners apartment building and retail space coming soon to south Eugene. These carbon-saving solutions support the business community and ultimately benefit all EWEB customers.
To find out how EWEB energy professionals can assist with new business or expanding existing operations, visit our Business Growth and Retention Programs page.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.