Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
EWEB staff developed an After Action Report to review EWEB's response to the February 2019 snow storm and the impacts of the storm, both on the community and EWEB's electrical infrastructure.Find Out More
Due to recent severe weather conditions our meter reading staff could not safely complete their assigned routes Feb. 24-28, 2019. Customers in a few areas of Eugene, east Springfield and the McKenzie River Valley will have estimated readings on their next bill.Find Out More
As of 8 a.m. Saturday morning, there are just under 2,000 customers who remain without power. This includes a little over 200 in the Eugene area, and about 1,700 in the Mckenzie River Valley. Most of the remaining Eugene-area outages are single homes, which can be extremely labor intensive, particulalry those with accessibility issues, such as backyard service lines with no access for bucket trucks. We will continue to work until every customer is restored.Find Out More
EWEB and contract crews made substantial progress restoring power to customers Friday, turning the lights back on for more than 1,000 customers.Find Out More
We expect to restore about 1,000 customers in the Eugene area today. Please note that work conditions are dynamic and subject to change based on equipment damage, tree hazards and changing weather conditions.Find Out More
EWEB and contract crews made substantial progress restoring power to customers Thursday, turning the lights back on for several thousand residents impacted by the snow storm that struck Sunday night. Starting with more than 14,000 customers out of service on Monday, less than 4,500 remained without service as of 5 p.m. Thursday. In the Eugene area, about 2,800 customers are still waiting for restoration, along with about 1,700 McKenzie River residents.Find Out More
New snowfall overnight stalled restoration progress made over the past 48 hours as three major feeder lines and a transmission line went down Wednesday morning.EWEB and contract crews late Tuesday night were able to reduce the number of customers without power to about 6,000. That figure is down from a high of more than 14,000 on Monday. Falling trees and snow damage brought down the Eugene-area feeder and transmission lines early Wednesday, and the number of customers without power climbed up to 7,800 as of 1 p.m.Find Out More
Eugene Water & Electric Board and contract line crews made significant progress restoring power overnight Monday and into Tuesday, with more than 6,300 customers returned to service. As of 4:30 p.m. Tuesday, there are about 7,600 EWEB customers without service, down from more than 14,000 without power at 5 p.m. Monday.Find Out More
With guidance and support provided through EWEB's commercial energy efficiency programs, the developer of a new five-story mixed-use building incorporated efficient LED lighting and a ductless heat pump system.Find Out More
Here in the Pacific Northwest, where we enjoy abundant, low-cost hydroelectric power, EVs are a smart economic choice and an important piece of the region's move away from fossil fuels.Find Out More
EWEB Commissioners will consider eliminating the second, higher-cost residential electric consumption tier and replacing it with a single flat price.Find Out More
As a public utility, it’s important for us to be open and transparent with you—our customer-owners. Here are some highlights from this month’s meeting of your citizen-elected Board of Commissioners.Find Out More
Friends of Trees, St. Vincent de Paul of Lane County and the Eugene Science Center each won 2018 Greenpower Grants of up to $50,000 from the Eugene Water & Electric Board’s Greenpower Program.Find Out More
Online voting is underway for 2018 EWEB Greenpower Grants worth up to $50,000 each.Find Out More
The University of Oregon, Eugene Water & Electric Board and City of Eugene are partnering with local auto dealers to bring the benefits of electric vehicles to more households.Find Out More
With help from our Smart Growth Programs, the Eugene Country Club recently switched from a natural gas boiler to a clean, efficient electric heat pump system that will reduce the County Club's HVAC carbon emissions by 95 percent and shave off thousands of dollars in annual operating expenses.
EWEB delivers safe, reliable power and water around the clock to homes and businesses throughout Eugene. We also deliver intangibles that most people never see, such as environmental stewardship and support for local economic development.
During a recent renovation to the main lodge, the Eugene Country Club was faced with a decision to repair the existing gas boiler or to install a whole new gas or electric heating system. The Country Club's development consultant contacted EWEB for assistance. They teamed up with our Key Accounts Manager Travis Reeder, who developed an economic and engineering analysis of future operational costs for both gas and electric heating systems. The detailed report showed that a high-efficiency electric Variable Refrigerant Flow (VRF) system would save the Country Club $4,500 per year in operating costs, and provide other benefits such as reliability, comfort, and carbon reduction.
Reducing carbon dioxide and other greenhouse gases (GHG) is a priority for many business owners, as well as a goal of the Eugene Community Climate and Energy Action Plan. The community GHG inventory, created by the City of Eugene, shows the bulk of emissions associated with building energy use comes from burning natural gas.
Though natural gas is cleaner than coal or oil combustion, it still produces significant amounts of greenhouse gases. In comparison, electric heating contributes only a small amount of Eugene's GHG emissions because about 90 percent of EWEB's power supply investments are in renewable resources.
By converting from gas to electric heating, the Country Club will reduce its annual carbon dioxide emissions by about 134,000 pounds, the equivalent of removing 13 passenger cars from the road or growing 57 acres of forest.
The business will also save thousands in annual operating costs.
"By challenging the myth that gas heating systems are always the cheapest to operate, we help customers make informed energy-related decisions," said Travis. "This is a valuable service to business owners and can help transform the community to the most economical and lowest carbon energy options."
One reason VRF systems are so efficient is they transfer waste heat from warmer areas of the building to other zones that have a heating demand. They do the same thing when cooling, and can heat and cool simultaneously in different parts of the building.
To assist with some of the up-front costs, the County Club received a custom EWEB incentive on the installation of the new efficient VRF.
"We appreciate EWEB's commitment to providing a sustainable heating option," said Eugene Country Club General Manager Richard Spurlin. "The energy and economic analysis helped us make an informed decision in selecting the VRF option, and the financial incentive made the project economically viable as we switched from the gas boiler system."
EWEB has assisted on numerous other building and renovation projects, including Northwest Community Credit Union's downtown headquarters that opened in 2013, and the new Amazon Corners apartment building and retail space coming soon to south Eugene. These carbon-saving solutions support the business community and ultimately benefit all EWEB customers.
To find out how EWEB energy professionals can assist with new business or expanding existing operations, visit our Business Growth and Retention Programs page.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.