Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
We continue to monitor both the source water and treated drinking water to ensure its safety.Find Out More
Update on the capabilities of our Hayden Bridge Filtration plant when it comes to treating water from the McKenzie River amid the impacts of the Holiday Farm Fire.Find Out More
Each day, the treatment process is reviewed and adjustments are made accordingly.Find Out More
Here in the northwest, we are all too aware that wildfires often result in loss of life and property.Find Out More
We want to assure all customers that the water drawn from the lower McKenzie River and then treated at the Hayden Bridge Filtration Plant is safe to drink.Find Out More
As our nation continues to respond to COVID-19, there is no better time to take action. During September’s National Preparedness Month, Eugene Water & Electric Board encourages customers to be “prepared, not scared” in the event of a natural disaster or other emergency.Find Out More
EWEB, McKenzie Watershed Council and the Willamette National Forest are collaboratively working on the project, which involves relocating a portion of 115 kV transmission line.Find Out More
With irrigation season in full swing, now is a good time to protect yourself, your family and your neighbors by making sure any cross connections at your home or business have functioning and tested backflow assemblies.Find Out More
Crews will resume critical reliability work such as replacing damaged utility poles, upgrading meters, rebuilding power lines, and replacing aging water mains.Find Out More
As your community-owned utility, we will take the necessary steps to emerge from this crisis with the dual goal of protecting vulnerable customers while keeping the utility financially and operationally resilient.Find Out More
As our community moves toward recovery from the health and economic crises of COVID-19, EWEB is beginning a gradual and responsible return to our facilities.Find Out More
Based on snowpack data and summer stream forecasts, EWEB will adjust flows into the Walterville canal mid-June through October 2020.Find Out More
For decades, we have worked to protect the McKenzie River, our primary water source. The river emerges from Clear Lake, high in the Cascade Mountains, before flowing 85 miles to Hayden Bridge Water Filtration Plant, where we draw water from the river. We employ a multi-faceted approach to protecting the river, which includes multiple monitoring sites throughout the McKenzie River watershed and at Cougar and Blue River reservoirs.Find Out More
EWEB and the American Water Works Association are observing Drinking Water Week by recognizing the vital role tap water plays in daily life, the infrastructure that is required to treat it and then distribute it to homes and businesses, and the important “behind the scenes” work of water professionals here in Eugene and throughout the country.Find Out More
The consistent and reliable quality of drinking water is at the heart of the theme for this year’s Drinking Water Week, “There When You Need It” which runs May 3-9 this year. To celebrate our plentiful and healthy drinking water, we are sharing with customers our annual water quality report.Find Out More
National Preparedness Month is recognized each September to promote household and community disaster planning. One very important way to prepare for emergencies is to keep enough clean water on hand in case our water system is damaged.
Just as your household invests in an emergency water supply, EWEB is making investments to make sure safe, reliable water continues to flow, especially in the days and weeks following a natural disaster or other emergency. In addition to programs aimed at protecting water at the source, renovating the Hayden Bridge Water Filtration Plant, replacing water mains and improving water pump stations, we are also developing neighborhood emergency water stations.
We launched the emergency water supply program about two years ago with the goal of establishing several geographically dispersed water distribution sites throughout the community. Each site will be built to provide drinking water from a new or existing well, or a portable water treatment system, and include a source of standby power such as a generator in case the electric distribution system is compromised.
These small, distributed water sites will allow EWEB to continue to serve the community with drinking water should a large-scale disaster such as an earthquake affect the McKenzie River, disrupt the water treatment plant or damage the 800 miles of distribution pipes that deliver water to Eugene homes and businesses.
Working with community partners, we now have four, fully operational emergency water sites:
We are in the process of constructing two additional water distribution sites at Sheldon Fire Station and Amazon Park.
EWEB has been working with Neighborhood Associations and Eugene's Community Emergency Response Team (CERT) to train volunteers to set-up and operate the emergency water stations, so that our crews can focus on other emergency tasks such as repairing water mains.
If disaster strikes our community's water system, you may need to obtain water from one of these distribution sites. Take a moment to locate the emergency water station nearest to your home, and plan how you would get to the site and transport water in an emergency.
To collect water at one of these stations, you will need to bring your own storage containers. Learn how to clean and prepare water containers.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.