Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
The community-funded initiative will protect drinking water and help restore the health of the watershed.Find Out More
After an icy winter storm struck Northwest Oregon in mid-February, bringing down trees and power lines, the state’s largest investor-owned electric company issued a call for help. EWEB crews responded.Find Out More
As a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 2 EWEB Board meeting, highlights key events, accomplishments and challenges of 2020.Find Out More
As we continue to care for our critical infrastructure, we must also protect the source of our drinking water—the McKenzie River and its surrounding watershed.Find Out More
As Texas struggles to restore electricity to millions, locals may be wondering if a similar crisis could happen here, and what utility operators and individuals can do to prepare for unprecedented weather events.Find Out More
On the heels of the Holiday Farm Fire, additional water quality sensors have been placed in the main stem of the river, as well as in several creeks and tributaries.Find Out More
EWEB’s 2021 budget keeps prices steady once again, marking the fifth year in row of no price increase for customers.Find Out More
Voluntary program helps residents restore their land and prepare for rebuilding, while reducing the impacts of the fire on the McKenzie River.Find Out More
Three EWEB board members were sworn into office on January 5, including two new commissioners.Find Out More
Have you ever wondered what happens to the electric grid on Thanksgiving?Find Out More
Heavy rain in the McKenzie Valley over the weekend gave EWEB’s water quality team a close look at the potential impacts from the Holiday Farm Fire on source water.Find Out More
Crews of young people are helping to protect Eugene’s drinking water by mitigating the impact of post-fire soil erosion along the McKenzie River.Find Out More
Turning on the tap for safe drinking water, and flushing the toilet with no second thought about what happens to wastewater, are actions most of us take for granted every day. But this year as we face an enormous public health crisis stemming from the covid-19 pandemic, we must realize that reliable water service is something we depend on to protect our health and economy.Find Out More
EWEB foresters and contract tree crews are working in the McKenzie River Valley following the Holiday Farm Fire to assess, trim and remove vegetation that may interfere with electrical infrastructure.Find Out More
In the aftermath of the Holiday Farm Fire, we’re working to protect the safety and security of our community’s sole source of drinking water.Find Out More
More than 265 EWEB workers have reduced their car travel while enhancing the safety and resiliency of our community by working from home.
Like many other organizations, EWEB was forced into new working conditions in March 2020. Throughout the health crisis, school closures, wildfire and other disruptions, our staff continued to perform vital work such as responding to emergency outages, operating the 24x7 water filtration plant, and supporting an unprecedented volume of bill assistance requests.
In mid-2020, we began a gradual and responsible return to our facilities, but many staff members who have non-field or facility-based jobs have continued to work from home under temporary teleworking agreements, resulting in a mixed facility-based and remote workforce.
Recently, EWEB's executive team announced a commitment to long-term organizational mobility and telecommuting.
"EWEB's fundamental services are foundational to the health and prosperity of our customer-owners," said General Manager Frank Lawson. "Continuity of service at the quality levels expected requires the organization to be resilient, which is enhanced by creating and sustaining flexibility of infrastructure and systems, finances, and workforce and workplace."
A formal program will be launched this year that will allow employees to telework and telecommute where opportunities exist. While telecommuting may not be suitable for all positions, workforce mobility and approaching work in different ways may eventually impact field workers.
"Our experience has shown there is great potential in continuing with an expanded telecommuting program, including reducing car travel and increasing flexibility and resiliency of our workforce," said Frank Lawson. "Long term we hope to evaluate all positions for teleworking eligibility so that we are ready to respond quickly and meet our community's need for electricity and water on-demand, all the time regardless of what future emergencies may arise."
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.