Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
As of 8 a.m. Saturday morning, there are just under 2,000 customers who remain without power. This includes a little over 200 in the Eugene area, and about 1,700 in the Mckenzie River Valley. Most of the remaining Eugene-area outages are single homes, which can be extremely labor intensive, particulalry those with accessibility issues, such as backyard service lines with no access for bucket trucks. We will continue to work until every customer is restored.Find Out More
EWEB and contract crews made substantial progress restoring power to customers Friday, turning the lights back on for more than 1,000 customers.Find Out More
We expect to restore about 1,000 customers in the Eugene area today. Please note that work conditions are dynamic and subject to change based on equipment damage, tree hazards and changing weather conditions.Find Out More
EWEB and contract crews made substantial progress restoring power to customers Thursday, turning the lights back on for several thousand residents impacted by the snow storm that struck Sunday night. Starting with more than 14,000 customers out of service on Monday, less than 4,500 remained without service as of 5 p.m. Thursday. In the Eugene area, about 2,800 customers are still waiting for restoration, along with about 1,700 McKenzie River residents.Find Out More
New snowfall overnight stalled restoration progress made over the past 48 hours as three major feeder lines and a transmission line went down Wednesday morning.EWEB and contract crews late Tuesday night were able to reduce the number of customers without power to about 6,000. That figure is down from a high of more than 14,000 on Monday. Falling trees and snow damage brought down the Eugene-area feeder and transmission lines early Wednesday, and the number of customers without power climbed up to 7,800 as of 1 p.m.Find Out More
Eugene Water & Electric Board and contract line crews made significant progress restoring power overnight Monday and into Tuesday, with more than 6,300 customers returned to service. As of 4:30 p.m. Tuesday, there are about 7,600 EWEB customers without service, down from more than 14,000 without power at 5 p.m. Monday.Find Out More
Eugene Water & Electric Board has been recognized as the third healthiest medium-sized employer in Oregon, and one of the healthiest 100 workplaces in America.Find Out More
Three EWEB line crews on Tuesday marked their 15th straight day working to restore electric service to the thousands of people victimized by the Camp Fire that struck northern California on Nov. 8.Find Out More
Eugene Water & Electric Board’s Run to Stay Warm, featuring a half-marathon, 10K, 5K and Kids’ 400-meter dash, is on Sunday, Nov. 18.Find Out More
Here in the Pacific Northwest, where we enjoy abundant, low-cost hydroelectric power, EVs are a smart economic choice and an important piece of the region's move away from fossil fuels.Find Out More
EWEB is a proud supporter of STEM opportunities in our community. This summer we helped send a local student to Chelan County, Washington for a week-long hydropower and STEM career academy. Ethan sent us a recap of his experience and it sounds like it was an amazing week.Find Out More
The premier water utility trade association in the United States has recognized EWEB’s impressive safety record and proactive approach to implementing best practices for employee safety and health programs as one of the best in the nation.Find Out More
As a public utility, it’s important for us to be open and transparent with you—our customer-owners. Here are some highlights from this month’s meeting of your citizen-elected Board of Commissioners.Find Out More
Friends of Trees, St. Vincent de Paul of Lane County and the Eugene Science Center each won 2018 Greenpower Grants of up to $50,000 from the Eugene Water & Electric Board’s Greenpower Program.Find Out More
Online voting is underway for 2018 EWEB Greenpower Grants worth up to $50,000 each.Find Out More
Beginning March 27, and continuing for the next five years, EWEB will launch a project to retrofit, refurbish and upgrade equipment at its Carmen-Smith Hydroelectric facility along the upper McKenzie River, about 70 miles east of Eugene off of Highway 126.
In order complete the project safely, we will close public access to Trail Bridge and Lakes End campgrounds, the Trail Bridge Reservoir boat launch and Smith Reservoir. In addition to the campground, reservoir and boat launch closures, Forest Service Roads 690, 730, and 689 will be closed to all public use during the reconstruction project. Trail Bridge and Smith reservoirs are popular fishing spots.
The five-year closure - through 2021 - is necessary because it is not possible to maintain safe public access through or around the construction areas.
"It's unfortunate that we have to close the road during this long-term construction project," said Mike McCann, EWEB's generation manager. "But with an active construction zone at the Powerhouse, this is the only way to guarantee public safety and the safety of our staff and contractors."
The McKenzie River Trail and associated trailheads will remain open throughout the reconstruction period. However, in the vicinity of Trail Bridge Reservoir, trail users will be restricted to the McKenzie River Trail. In order to provide for visitor safety, access to Trail Bridge Reservoir will be blocked by fencing. Fishing in Trail Bridge Reservoir will be allowed via pedestrian access over the dam located on the south side of the reservoir and along the banks of the reservoir adjacent to Highway 126.
In addition to modernizing and replacing equipment at its Carmen Powerhouse and elsewhere throughout the hydroelectric generation project, EWEB will also make significant improvements to fish passage facilities and habitat, and upgrade Trail Bridge and Lakes End campgrounds. The utility expects to invest approximately $100 million modernizing the project and making the habitat and recreation improvements.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.