Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Our Customer Care programs help thousands of community members who find themeselves in times of hardship, but the need is much greater that what we are able to handle. While we recieve Customer Care donations year-round, in December we highlight the "Share the Warmth" program and celebrate the generosity of neighbors helping neighbors.Find Out More
Whether it's ice or snow, windstorms ... or squirrels, you should know what to do when the power goes out.Find Out More
The Eugene Water & Electric Board’s Run to Stay Warm, featuring a half-marathon, 10K, 5K and Kids’ 400-meter dash, is on Sunday, Nov. 19. All proceeds from the event will benefit limited-income customers who are struggling to pay their utility bills and stay warm through the winter months.Find Out More
Can you even begin to imagine a day without water? It isn’t just your personal use of water--brushing your teeth, flushing your toilet, or taking a shower. Water is also essential to public health and safety, as well as a functioning economy.Find Out More
Every fall wild Chinook salmon reach the Carmen-Smith spawning channel after a long journey from the ocean. A few hundred middle school students get the opportunity to witness the homecoming firsthand as a part of the Salmon Watch program.Find Out More
Public Power Week is a great opportunity to honor EWEB's 106 year history and look forward to how we will continue to power a strong community in the years ahead. Our recently adopted Strategic Plan highlights how we will continue to hold true to our core values as a public utility and make significant decisions involving the community's electric supply resources.Find Out More
With help from our Smart Growth Programs, the Eugene Country Club recently switched from a natural gas boiler to a clean, efficient electric heat pump system that will reduce the County Club’s HVAC carbon emissions by 95% and shave off thousands of dollars in annual operating expenses.Find Out More
We’re doing our part by making investments to prepare, replace and maintain our community's electric and water systems. Here are some of the ways we work proactively to keep the lights on and the tap water flowing.Find Out More
EWEB used a novel approach to place 300 yards of gravel and small rock in an area of the McKenzie favored by bull trout for spawning.Find Out More
In our area, it will cost you $3.41 to go 100 miles in an electric vehicle, compared to $12.16 in a gas-powered car. Tax credits sweeten the deal. In addition to the existing $2,500-$7,500 federal tax credit, the State of Oregon’s new rebate of up to $2,500 will go into effect in 2018.Find Out More
Want to save energy, reduce your carbon footprint, lower your utility bills and improve the comfort of your home? We can help!Find Out More
New McKenzie River substation will improve the transmission system and allow EWEB to remove 14 miles of transmission lines between Leaburg and Walterville powerhouses.Find Out More
The Continental Congress in 1776 declared independence from the British Empire. In 1911, the citizens of Eugene made their own “declaration of independence" from the privately owned water company.Find Out More
To help protect drinking water, we will continue the ban on fireworks at College Hill Reservoir, and will restrict all access to the reservoir June 23 - July 5.Find Out More
We are fortunate to have one of the cleanest power portfolios in the nation, with almost no electricity sourced from fossil fuels. How much do you know about our community’s primary power resource—clean, renewable hydropower?Find Out More
Beginning March 27, and continuing for the next five years, EWEB will launch a project to retrofit, refurbish and upgrade equipment at its Carmen-Smith Hydroelectric facility along the upper McKenzie River, about 70 miles east of Eugene off of Highway 126.
In order complete the project safely, we will close public access to Trail Bridge and Lakes End campgrounds, the Trail Bridge Reservoir boat launch and Smith Reservoir. In addition to the campground, reservoir and boat launch closures, Forest Service Roads 690, 730, and 689 will be closed to all public use during the reconstruction project. Trail Bridge and Smith reservoirs are popular fishing spots.
The five-year closure - through 2021 - is necessary because it is not possible to maintain safe public access through or around the construction areas.
"It's unfortunate that we have to close the road during this long-term construction project," said Mike McCann, EWEB's generation manager. "But with an active construction zone at the Powerhouse, this is the only way to guarantee public safety and the safety of our staff and contractors."
The McKenzie River Trail and associated trailheads will remain open throughout the reconstruction period. However, in the vicinity of Trail Bridge Reservoir, trail users will be restricted to the McKenzie River Trail. In order to provide for visitor safety, access to Trail Bridge Reservoir will be blocked by fencing. Fishing in Trail Bridge Reservoir will be allowed via pedestrian access over the dam located on the south side of the reservoir and along the banks of the reservoir adjacent to Highway 126.
In addition to modernizing and replacing equipment at its Carmen Powerhouse and elsewhere throughout the hydroelectric generation project, EWEB will also make significant improvements to fish passage facilities and habitat, and upgrade Trail Bridge and Lakes End campgrounds. The utility expects to invest approximately $100 million modernizing the project and making the habitat and recreation improvements.
500 East Fourth Ave.
Eugene, OR 97401
9 a.m. - 5:30 p.m.