Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Late fees, payment plans, and customer assistance is adjusted to support return to full operation while still assisting the communityFind Out More
EWEB is now accepting applications for the 2021 Greenpower Grants, worth up to $50,000 each to fund high-impact projects that increase the use of renewable energy sources, the adoption of emerging technologies, clean energy education and/or reduce or offset our community’s carbon footprint.Find Out More
More than 265 EWEB workers have reduced their car travel while enhancing the safety and resiliency of our community by working from home.Find Out More
After an icy winter storm struck Northwest Oregon in mid-February, bringing down trees and power lines, the state’s largest investor-owned electric company issued a call for help. EWEB crews responded.Find Out More
As a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 2 EWEB Board meeting, highlights key events, accomplishments and challenges of 2020.Find Out More
As Texas struggles to restore electricity to millions, locals may be wondering if a similar crisis could happen here, and what utility operators and individuals can do to prepare for unprecedented weather events.Find Out More
EWEB’s 2021 budget keeps prices steady once again, marking the fifth year in row of no price increase for customers.Find Out More
Voluntary program helps residents restore their land and prepare for rebuilding, while reducing the impacts of the fire on the McKenzie River.Find Out More
Three EWEB board members were sworn into office on January 5, including two new commissioners.Find Out More
Have you ever wondered what happens to the electric grid on Thanksgiving?Find Out More
A team of Pacific Northwest public and private organizations have signed a memorandum of understanding to explore the development of what would be one of the largest renewable hydrogen production facilities in North America.Find Out More
Eugene Water & Electric Board is exploring the impacts of widespread electrification on our community.Find Out More
With the help of generous customers and community partners, EWEB’s Energy Share program helps customers who are struggling to pay their utility bills and who may be at risk of disconnection of services.Find Out More
We’re taking steps to help residential, business and non-profit customers maintain or re-establish good account standing and ensure all customers have access to reliable power and water at affordable rates.Find Out More
EWEB is resuming route-based deployment for smart electric and water meters as a part of our gradual and responsible return to normal operations.Find Out More
Beginning March 27, and continuing for the next five years, EWEB will launch a project to retrofit, refurbish and upgrade equipment at its Carmen-Smith Hydroelectric facility along the upper McKenzie River, about 70 miles east of Eugene off of Highway 126.
In order complete the project safely, we will close public access to Trail Bridge and Lakes End campgrounds, the Trail Bridge Reservoir boat launch and Smith Reservoir. In addition to the campground, reservoir and boat launch closures, Forest Service Roads 690, 730, and 689 will be closed to all public use during the reconstruction project. Trail Bridge and Smith reservoirs are popular fishing spots.
The five-year closure - through 2021 - is necessary because it is not possible to maintain safe public access through or around the construction areas.
"It's unfortunate that we have to close the road during this long-term construction project," said Mike McCann, EWEB's generation manager. "But with an active construction zone at the Powerhouse, this is the only way to guarantee public safety and the safety of our staff and contractors."
The McKenzie River Trail and associated trailheads will remain open throughout the reconstruction period. However, in the vicinity of Trail Bridge Reservoir, trail users will be restricted to the McKenzie River Trail. In order to provide for visitor safety, access to Trail Bridge Reservoir will be blocked by fencing. Fishing in Trail Bridge Reservoir will be allowed via pedestrian access over the dam located on the south side of the reservoir and along the banks of the reservoir adjacent to Highway 126.
In addition to modernizing and replacing equipment at its Carmen Powerhouse and elsewhere throughout the hydroelectric generation project, EWEB will also make significant improvements to fish passage facilities and habitat, and upgrade Trail Bridge and Lakes End campgrounds. The utility expects to invest approximately $100 million modernizing the project and making the habitat and recreation improvements.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.