Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
EWEB Leads "Spill Drill" to test HazMat ResponseFind Out More
Have you ever thought about where your drinking water comes from? What about where your wastewater goes?Find Out More
EWEB helps fund floodplain restoration projectFind Out More
The security of the community's water supply is tied directly to the health of the McKenzie Watershed and EWEB is investing in the long-term health and quality of life for residents for generations to come.Find Out More
A year after the Holiday Farm Fire, EWEB and the Pure Water Partners are working with landowners in the burn zone to restore riparian forests and mitigate future fires.Find Out More
As climate change increases the frequency and intensity of extreme weather events, Eugene Water & Electric Board is serious about making the necessary investments to ensure we can provide safe and reliable water and electricity.Find Out More
EWEB will continue the annual closure of our College Hill Reservoir over the Fourth of July holiday and prohibit fireworks on the property grounds.Find Out More
In the McKenzie River Basin, we can actually count on years of stored water supply - thanks to the McKenzie’s unique geology.Find Out More
A disruption last week at a major chlorine producer in Longview, Wash., created a chlorine and caustic soda supply shortage that has affected water and wastewater utilities in Oregon and along the West Coast. Learn what EWEB is doing to protect our community's infrastructure.Find Out More
On June 15, EWEB Commissioners will host a series of presentations for McKenzie Valley customers along with a general question and answer session. The presentations will begin at 6 p.m. at the McKenzie Fire & Rescue Training Center in Leaburg. The meeting will take place rain or shine.The presentations will cover five topics, including McKenzie generation project updates, with a focus on Leaburg Canal; upriver Cost-of-Service Analysis and pricing update; watershed recovery status and investments; programs for McKenzie Valley customers; and wildfire mitigation.Find Out More
With parts of Lane County entering “Extreme Drought” conditions, EWEB will continue to monitor the McKenzie River watershed vigilantly for “Harmful Algal Blooms” (HABs) – outbreaks of toxic cyanobacteria (single-celled, blue-green algae) that thrive in warm water conditions.Find Out More
EWEB Commissioners joined local representatives on a float down the McKenzie River to learn about the many Pure Water Partners watershed restoration activities following the Holiday Farm Fire.Find Out More
Each year, EWEB tests more than 85,000 samples of water that runs through 800 miles of pipe to ensure your drinking water is safe. The current Water Quality Report reflects testing completed in 2020 and shows that the water provided by EWEB meets or exceeds all federal and state drinking water standards.Find Out More
The community-funded initiative will protect drinking water and help restore the health of the watershed.Find Out More
As we continue to care for our critical infrastructure, we must also protect the source of our drinking water—the McKenzie River and its surrounding watershed.Find Out More
EWEB is aware of the potential chlorine and caustic soda supply shortage that could affect water and wastewater utilities in Oregon and along the West Coast.
Chlorine is used to disinfect drinking water and treat wastewater.
The good news is that our customers are unlikely to see any impacts should the chlorine shortage intensify.
That is because in 2019, after several years of planning, we stopped using chlorine gas and instead implemented an improved system for disinfecting drinking water.
This new system allows us to produce chlorine at our Hayden Bridge Filtration Plant using electricity, salt and water to create sodium hypochlorite, which is liquid bleach.
We currently have plenty of good water from the McKenzie River, abundant electricity and a 75-day supply of the coarse salt used in the electrolytic conversion process to produce sodium hypochlorite. There is no shortage of salt.
"EWEB with support from our Board of Commissioners chose to invest in this state-of-the-art disinfection system for the benefit of our entire community," said Karen Kelley, EWEB Water Operations Manager. "I am thrilled to see the return on our investment in our ability to continue providing safe and reliable drinking water throughout this supply chain shortage."
Resiliency and safety were the primary drivers that led us to make the investment in the sodium hypochlorite generation system. From a resiliency perspective, there are just a handful of suppliers of chlorine gas in the West, one in Washington, one in Utah and one in British Columbia. Our leadership team worried that any disruption to the manufacturing system or the transportation system could impact our ability to treat drinking water.
From a safety point of view, chlorine gas is toxic and can be hazardous to transport and store. The system launched in 2019 is much safer for our employees and neighbors. Because we are able to produce sodium hypochlorite at Hayden Bridge, we are ready and willing to assist other water utilities locally and throughout the state should the supply shortage continue.
"Not all utilities are in as good a position as EWEB. In fact, this shortage hits far more industries than just water and wastewater," Kelley said. "We are ready and willing to help others in need when and where we are able, especially through our membership in the Oregon Water/Wastewater Agency Response Network."
EWEB, Springfield Utility Board and Rainbow Water District have been in regular communication during this event and have standing mutual assistance agreements in place, including water system interties, should the shortage become prolonged. There should be limited or no impacts to the Eugene-Springfield drinking water supply.
The tightening supply of chlorine follows a recent disruption at a major chlorine producer in Longview, Wash. The manufacturer experienced the failure of a critical piece of electrical equipment earlier this month that halted the production of chlorine. It is unclear how long the disruption might last.
While EWEB does not speak for other providers, we do know that Oregon utilities are working directly with the Governor's Office, Oregon Health Authority, Department of Environmental Quality, the Oregon Office of Emergency Management (OEM), and the Oregon Water/Wastewater Agency Response Network (ORWARN) and federal authorities to obtain chlorine during this disruption.
For more information about how the state of Oregon is helping water and wastewater agencies through this shortage, click here.
4200 Roosevelt Blvd.
Eugene, OR 97402
Phone hours: 9 a.m. - 6:30 p.m.