Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Can you even begin to imagine a day without water? It isn’t just your personal use of water--brushing your teeth, flushing your toilet, or taking a shower. Water is also essential to public health and safety, as well as a functioning economy.Find Out More
We’re doing our part by making investments to prepare, replace and maintain our community's electric and water systems. Here are some of the ways we work proactively to keep the lights on and the tap water flowing.Find Out More
To help protect drinking water, we will continue the ban on fireworks at College Hill Reservoir, and will restrict all access to the reservoir June 23 - July 5.Find Out More
A fuel tanker was carrying approximately 11,000 gallons of gasoline when it crashed along the McKenzie Highway one mile east of Leaburg on June 13, 2017. While there are a number of potential hazards that could impact our water supply, chemical spills from transportation accidents is one of the highest threats to the McKenzie watershed.Find Out More
A recent water pipeline assessment that relied on a free-swimming acoustic sensor called a "SmartBall" is an example of using innovative, cost-effective methods to maintain our infrastructure.Find Out More
The Federal Emergency Management Agency awarded $3.5 million to EWEB in late May to help offset the financial costs of the devastating ice storm that struck Eugene on Dec. 15, 2016.Find Out More
After investing more than $30 million upgrading, expanding and renovating our Hayden Bridge Water Filtration Plant over the past eight years, we are nearly done with a series of capital improvements aimed at increasing reliability and efficiency at the 67-year-old facility.Find Out More
Our award-winning "Tapping into Clean Water" exhibit is now on display at The Science Factory. And during Drinking Water Week, May 8 - 12, 2017, you can check out the WaterTown USA game board at EWEB's downtown location. We also will be selling emergency drinking water storage containers in our lobby, as part of our Drinking Water Week celebration and our Emergency Preparedness & Water Reliability Program.Find Out More
Celebrate National Drinking Water Week May 8 – 12, 2017 by making sure you store at least a three-day emergency supply of water.Find Out More
How lucky are we to have some of the cleanest, safest, best-tasting water in the world, right here in our community?Find Out More
Our Drinking Water Source Protection Program is again offering two plans to assist homeowners in the McKenzie Watershed with septic system repairs, replacement, inspections and pump-outsFind Out More
The Arbor Day Foundation named EWEB a 2017 Tree Line USA utility in honor of our commitment to proper tree pruning, planting and care in our service territory.Find Out More
"ShakeAlert" can provide precious seconds of early warning before the severe shaking waves from an earthquake arrive. We are proud to install sensors at our generation facilities, which will trigger automatic shut down of equipment in the event of an earthquake. The system does not yet support public warnings, but this version allows selected early adopters to develop pilot implementations that demonstrate the system’s utility and develop technologies that pave the way for broader use.Find Out More
EWEB has a long history of safe and responsible dam operations. Our highest priority is protecting and serving the public through diligent inspection, maintenance, and staff training at our hydro projects.Find Out More
During a water emergency you could be without tap water for at least three days because EWEB must secure the water system before distributing emergency water. You can pre-order up to four emergency water containers to help your household be better prepared.Find Out More
EWEB management received clear direction at the Aug. 1 Board of Commissioners' meeting: when it comes to disaster planning and recovery, the utility's first priority should be emergency water distribution.
A reliable supply of clean water is vital to public health, safety, and our economy, especially in an emergency. An emergency water supply program would focus on developing our capabilities to deliver water at a number of permanent distribution sites designated as Community Points of Distribution (CPOD). These CPODs were identified by the county as the locations where emergency resources including food, medical aid and shelter would be available following a disaster.
The water would come from existing or new wells—a handful of schools, including Sheldon and North Eugene already have existing wells and others have pending water rights for wells. Each distribution site would be configured as a joint water and electric facility with the following infrastructure:
This solution would supplement other emergency supply efforts already underway, including:
Commissioners directed staff to work with school districts, public agencies, other utilities and perhaps private industry to identify ground wells and other potential water sources, and indicated a sense of urgency to develop an emergency water supply program as soon as possible.
"Thousands of lives depend on our ability to deliver drinking water in short-order following a disaster," said Commissioner John Brown.
EWEB has been working on developing alternative water sources for a number of years. After receiving a water permit on the Willamette River, we have been moving ahead with plans to construct a second filtration plant in case a natural or human-caused disaster compromises our primary water source on the McKenzie River or our Hayden Bridge filtration plant operation. While commissioners indicated continued interest in a second filtration plant on the Willamette at some point in the future, they instructed staff to postpone planning and funding for that work at this time. The Board directed staff to move forward with planning a 2018 budget that assumes the utility will rescind a three percent water rate increase that commissioners approved in 2014 specifically to fund planning and construction of a second treatment plant.
"There are roles the Willamette plant will play with respect to disaster recovery and other scenarios, but we have heard feedback from the board that we need to focus on life safety and show progress and results at a faster pace," said General Manager Frank Lawson. "Through partnerships with schools and other utilities, we can implement an alternative water source and a water reliability plan in a way that gives us the most flexibility and the quickest results."
Work on an emergency water supply is a piece of our overall Water Reliability Initiative. Infrastructure projects include replacing water mains, upgrading interties, upgrading or building new reservoirs, adding backup electrical power to pump stations, and renovating our Hayden Bridge water filtration plant.
500 East Fourth Ave.
Eugene, OR 97401
9 a.m. - 5:30 p.m.