Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
EWEB Leads "Spill Drill" to test HazMat ResponseFind Out More
Have you ever thought about where your drinking water comes from? What about where your wastewater goes?Find Out More
While most wildfires are started by lightning strikes or caused by human actions, utilities have a role to play in risk reduction -- and we are doing our part. And while we can’t stop wildfires, we can make our electric infrastructure more resilient to better withstand fires by using new construction methods and materials and keeping our system maintenance up to date by replacing aging equipment.Find Out More
At EWEB, we factor climate change into almost everything we do. As Eugene’s publicly-owned utility, we strive to fulfill our roles reducing our community’s carbon footprint, optimizing our use of clean energy, and helping our watershed adapt to a warmer climate.Find Out More
Ideas for supplying and cooking during an emergency outageFind Out More
EWEB helps fund floodplain restoration projectFind Out More
The security of the community's water supply is tied directly to the health of the McKenzie Watershed and EWEB is investing in the long-term health and quality of life for residents for generations to come.Find Out More
A year after the Holiday Farm Fire, EWEB and the Pure Water Partners are working with landowners in the burn zone to restore riparian forests and mitigate future fires.Find Out More
Winter is coming and that means an increased likelihood of storm-related power outages.Find Out More
As climate change increases the frequency and intensity of extreme weather events, Eugene Water & Electric Board is serious about making the necessary investments to ensure we can provide safe and reliable water and electricity.Find Out More
EWEB will continue the annual closure of our College Hill Reservoir over the Fourth of July holiday and prohibit fireworks on the property grounds.Find Out More
We are ready to deal with the stress that extreme heat may place on our electric system. We encourage customers to be prepared, stay cool and hydrated and practice safety by developing an emergency plan and checking in on neighbors.Find Out More
In the McKenzie River Basin, we can actually count on years of stored water supply - thanks to the McKenzie’s unique geology.Find Out More
A disruption last week at a major chlorine producer in Longview, Wash., created a chlorine and caustic soda supply shortage that has affected water and wastewater utilities in Oregon and along the West Coast. Learn what EWEB is doing to protect our community's infrastructure.Find Out More
EWEB is aware of the potential chlorine and caustic soda supply shortage that could affect water and wastewater utilities in Oregon and along the West Coast. The good news is that our customers are unlikely to see any impacts should the chlorine shortage intensify.Find Out More
EWEB management received clear direction at the Aug. 1 Board of Commissioners' meeting: when it comes to disaster planning and recovery, the utility's first priority should be emergency water distribution.
A reliable supply of clean water is vital to public health, safety, and our economy, especially in an emergency. An emergency water supply program would focus on developing our capabilities to deliver water at a number of permanent distribution sites designated as Community Points of Distribution (CPOD). These CPODs were identified by the county as the locations where emergency resources including food, medical aid and shelter would be available following a disaster.
The water would come from existing or new wells—a handful of schools, including Sheldon and North Eugene already have existing wells and others have pending water rights for wells. Each distribution site would be configured as a joint water and electric facility with the following infrastructure:
This solution would supplement other emergency supply efforts already underway, including:
Commissioners directed staff to work with school districts, public agencies, other utilities and perhaps private industry to identify ground wells and other potential water sources, and indicated a sense of urgency to develop an emergency water supply program as soon as possible.
"Thousands of lives depend on our ability to deliver drinking water in short-order following a disaster," said Commissioner John Brown.
EWEB has been working on developing alternative water sources for a number of years. After receiving a water permit on the Willamette River, we have been moving ahead with plans to construct a second filtration plant in case a natural or human-caused disaster compromises our primary water source on the McKenzie River or our Hayden Bridge filtration plant operation. While commissioners indicated continued interest in a second filtration plant on the Willamette at some point in the future, they instructed staff to postpone planning and funding for that work at this time. The Board directed staff to move forward with planning a 2018 budget that assumes the utility will rescind a three percent water rate increase that commissioners approved in 2014 specifically to fund planning and construction of a second treatment plant.
"There are roles the Willamette plant will play with respect to disaster recovery and other scenarios, but we have heard feedback from the board that we need to focus on life safety and show progress and results at a faster pace," said General Manager Frank Lawson. "Through partnerships with schools and other utilities, we can implement an alternative water source and a water reliability plan in a way that gives us the most flexibility and the quickest results."
Work on an emergency water supply is a piece of our overall Water Reliability Initiative. Infrastructure projects include replacing water mains, upgrading interties, upgrading or building new reservoirs, adding backup electrical power to pump stations, and renovating our Hayden Bridge water filtration plant.
4200 Roosevelt Blvd.
Eugene, OR 97402
Phone hours: 9 a.m. - 6:30 p.m.