Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Our Customer Care programs help thousands of community members who find themeselves in times of hardship, but the need is much greater that what we are able to handle. While we recieve Customer Care donations year-round, in December we highlight the "Share the Warmth" program and celebrate the generosity of neighbors helping neighbors.Find Out More
The Eugene Water & Electric Board’s Run to Stay Warm, featuring a half-marathon, 10K, 5K and Kids’ 400-meter dash, is on Sunday, Nov. 19. All proceeds from the event will benefit limited-income customers who are struggling to pay their utility bills and stay warm through the winter months.Find Out More
More than 30 emergency responders from multiple local agencies conducted a live “spill drill” in late October on the McKenzie River above Leaburg Dam. Participants practiced containing a fictitious fuel spill using the McKenzie Watershed Emergency Response System (MWERS).Find Out More
Every fall wild Chinook salmon reach the Carmen-Smith spawning channel after a long journey from the ocean. A few hundred middle school students get the opportunity to witness the homecoming firsthand as a part of the Salmon Watch program.Find Out More
Public Power Week is a great opportunity to honor EWEB's 106 year history and look forward to how we will continue to power a strong community in the years ahead. Our recently adopted Strategic Plan highlights how we will continue to hold true to our core values as a public utility and make significant decisions involving the community's electric supply resources.Find Out More
We’re doing our part by making investments to prepare, replace and maintain our community's electric and water systems. Here are some of the ways we work proactively to keep the lights on and the tap water flowing.Find Out More
EWEB used a novel approach to place 300 yards of gravel and small rock in an area of the McKenzie favored by bull trout for spawning.Find Out More
We are taking steps to prepare for an emergency in our community. The emergency water supply program would include several permanent distribution sites located throughout the community using groundwater wells, as well as mobile water trailers.Find Out More
The Continental Congress in 1776 declared independence from the British Empire. In 1911, the citizens of Eugene made their own “declaration of independence" from the privately owned water company.Find Out More
To help protect drinking water, we will continue the ban on fireworks at College Hill Reservoir, and will restrict all access to the reservoir June 23 - July 5.Find Out More
A fuel tanker was carrying approximately 11,000 gallons of gasoline when it crashed along the McKenzie Highway one mile east of Leaburg on June 13, 2017. While there are a number of potential hazards that could impact our water supply, chemical spills from transportation accidents is one of the highest threats to the McKenzie watershed.Find Out More
A new program is helping make monthly electricity bills more affordable for customers who rent.Find Out More
A recent water pipeline assessment that relied on a free-swimming acoustic sensor called a "SmartBall" is an example of using innovative, cost-effective methods to maintain our infrastructure.Find Out More
With the promise of hot, dry weather in the forecast, you may be thinking about watering the lawn and garden. If you water your landscape, you probably see a significant increase in your summer water bills. The following tips can help you water less—and more wisely.Find Out More
After investing more than $30 million upgrading, expanding and renovating our Hayden Bridge Water Filtration Plant over the past eight years, we are nearly done with a series of capital improvements aimed at increasing reliability and efficiency at the 67-year-old facility.Find Out More
Can you even begin to imagine a day without water? It isn't just your personal use of water—brushing your teeth, flushing your toilet, or taking a shower. Water is also essential to public health and safety, as well as a functioning economy.
Today, EWEB joins elected officials, water utilities, community leaders, and businesses participating in the third annual Imagine a Day without Water, a nationwide day of education and advocacy about the value of water.
Here in Eugene, we're fortunate to have the McKenzie River as our community's drinking water source, but we must make significant investments in infrastructure to ensure continued safe, reliable delivery of water to homes and businesses.
Recognizing that investment in our drinking water systems is essential to health, safety, and economic prosperity, we invite customers to learn more about EWEB's Water Reliability Initiative at our Customer Open House, Tuesday, Oct. 17 from 5:30-7:30 p.m.
At the Open House, you can speak with EWEB managers, elected commissioners, and subject matter experts to learn about investments we're making to prepare, replace and maintain our community's water system. We will also have practical information on winter preparedness, energy and water efficiency incentives, and more.
It's easy to take drinking water for granted. We don't often think about what we can't see, like the infrastructure behind our taps: the treatment facility, water pipelines, pumps and storage reservoirs.
But here is no doubt about it—a day without water is a crisis.
We've identified several emergencies that could result in a water supply shortage: earthquake, drought, forest fire, flood, a chemical spill into the McKenzie River and a system or facility failure. Our Water Reliability Initiative includes projects to replace water mains, upgrade interties, upgrade or build new reservoirs amd add backup electrical power to pump stations so that we can respond and recover quickly to any type of emergency. We've invested more than $30 million over the past decade upgrading and expanding our filtration plant. We're also working on an emergency water distribution program that would include several permanent distribution sites located throughout the community.
We're joining with hundreds of groups across the country for Imagine a Day without Water because we want people to pay attention to our water systems. Access to clean water is a public health and safety issue. It is an economic issue. No community can thrive without water.
We hope to see you at the Oct. 17 Open House for an opportunity to highlight the critical importance of reliable access to clean water in our lives and the investment in infrastructure that is necessary to protect this valuable resource.
Tuesday, Oct. 17 from 5:30-7:30 p.m.
EWEB Headquarters 500 E. 4th Avenue (North Building)
Bring the kids for an interactive electrical safety demonstration. Door prizes and light refreshments offered.
Customers will also receive a 3-gallon emergency water container to take home, while supplies last.
500 East Fourth Ave.
Eugene, OR 97401
9 a.m. - 5:30 p.m.