Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
An organization is only as strong as its people. Ask staff who work in EWEB's contact center about their best day at work, and you'll lose count of how many times the stories involve Zulema.Find Out More
An organization is only as strong as its people. Misty has been helping customers for over 15 years as EWEB's loan administrator.Find Out More
An organization is only as strong as its people. We are thankful for Chris who brings his good spirits and friendly nature to his work every day.Find Out More
EWEB commissioners in early December unanimously approved a $329 million 2020 budget that includes no overall residential electric or water price increases.Find Out More
An organization is only as strong as its people. Good thing we have people like James, who step up to the plate just when you need them most.Find Out More
The first week of December marks a significant milestone in how staff at our Hayden Bridge Filtration Plant disinfects drinking water, switching from chlorine gas to a liquid chlorine bleach that is manufactured on site.Find Out More
An organization is only as strong as its employees. Good thing we have people like Leah who have a strong sense of quality customer service.Find Out More
An organization is only as strong as its employees. Good thing we have people like Matt. Read how Matt's journey to work at EWEB started with a fateful trip to the PNW as a child.Find Out More
An organization is only as strong as its employees. Good thing we have people like Anna. Read how Anna helps EWEB deliver on our value of being responsible stewards of customer resources.Find Out More
The Run to Stay Warm, featuring a half-marathon, 10K, 5K and Kids’ 400-meter dash, raises funds for EWEB's Customer Care program.Find Out More
The weather on Thursday may have been a mixture of sun and rain showers, but inside the EWEB emergency command center, a mock snow and ice storm had caused widespread damage, leaving more than 7,000 customers without service.Find Out More
For the fifth year running, EWEB held a poster contest for area fifth graders in honor of Public Power Week. EWEB Commissioners stopped by classrooms around Eugene to present winning artists with awards.Find Out More
You don’t need to spend a fortune or make drastic lifestyle changes to have a more sustainable, climate-friendly home.These simple, everyday actions can have a big impact.Find Out More
A broken water main at the intersection of East Broadway and Hilyard Street will severely restrict traffic movements at the intersection, meaning morning commuters should avoid the area and seek alternate routes.Find Out More
With the dry late spring we have been experiencing, you might be preparing to turn your sprinkler system on for the first time this year. Following a few tips can help you water wisely.Find Out More
Can you even begin to imagine a day without water? It isn't just your personal use of water—brushing your teeth, flushing your toilet, or taking a shower. Water is also essential to public health and safety, as well as a functioning economy.
Today, EWEB joins elected officials, water utilities, community leaders, and businesses participating in the third annual Imagine a Day without Water, a nationwide day of education and advocacy about the value of water.
Here in Eugene, we're fortunate to have the McKenzie River as our community's drinking water source, but we must make significant investments in infrastructure to ensure continued safe, reliable delivery of water to homes and businesses.
Recognizing that investment in our drinking water systems is essential to health, safety, and economic prosperity, we invite customers to learn more about EWEB's Water Reliability Initiative at our Customer Open House, Tuesday, Oct. 17 from 5:30-7:30 p.m.
At the Open House, you can speak with EWEB managers, elected commissioners, and subject matter experts to learn about investments we're making to prepare, replace and maintain our community's water system. We will also have practical information on winter preparedness, energy and water efficiency incentives, and more.
It's easy to take drinking water for granted. We don't often think about what we can't see, like the infrastructure behind our taps: the treatment facility, water pipelines, pumps and storage reservoirs.
But here is no doubt about it—a day without water is a crisis.
We've identified several emergencies that could result in a water supply shortage: earthquake, drought, forest fire, flood, a chemical spill into the McKenzie River and a system or facility failure. Our Water Reliability Initiative includes projects to replace water mains, upgrade interties, upgrade or build new reservoirs amd add backup electrical power to pump stations so that we can respond and recover quickly to any type of emergency. We've invested more than $30 million over the past decade upgrading and expanding our filtration plant. We're also working on an emergency water distribution program that would include several permanent distribution sites located throughout the community.
We're joining with hundreds of groups across the country for Imagine a Day without Water because we want people to pay attention to our water systems. Access to clean water is a public health and safety issue. It is an economic issue. No community can thrive without water.
We hope to see you at the Oct. 17 Open House for an opportunity to highlight the critical importance of reliable access to clean water in our lives and the investment in infrastructure that is necessary to protect this valuable resource.
Tuesday, Oct. 17 from 5:30-7:30 p.m.
EWEB Headquarters 500 E. 4th Avenue (North Building)
Bring the kids for an interactive electrical safety demonstration. Door prizes and light refreshments offered.
Customers will also receive a 3-gallon emergency water container to take home, while supplies last.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.