Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
A broken water main at the intersection of East Broadway and Hilyard Street will severely restrict traffic movements at the intersection, meaning morning commuters should avoid the area and seek alternate routes.Find Out More
With the dry late spring we have been experiencing, you might be preparing to turn your sprinkler system on for the first time this year. Following a few tips can help you water wisely.Find Out More
As of 8 a.m. Saturday morning, there are just under 2,000 customers who remain without power. This includes a little over 200 in the Eugene area, and about 1,700 in the Mckenzie River Valley. Most of the remaining Eugene-area outages are single homes, which can be extremely labor intensive, particulalry those with accessibility issues, such as backyard service lines with no access for bucket trucks. We will continue to work until every customer is restored.Find Out More
EWEB and contract crews made substantial progress restoring power to customers Friday, turning the lights back on for more than 1,000 customers.Find Out More
We expect to restore about 1,000 customers in the Eugene area today. Please note that work conditions are dynamic and subject to change based on equipment damage, tree hazards and changing weather conditions.Find Out More
EWEB and contract crews made substantial progress restoring power to customers Thursday, turning the lights back on for several thousand residents impacted by the snow storm that struck Sunday night. Starting with more than 14,000 customers out of service on Monday, less than 4,500 remained without service as of 5 p.m. Thursday. In the Eugene area, about 2,800 customers are still waiting for restoration, along with about 1,700 McKenzie River residents.Find Out More
New snowfall overnight stalled restoration progress made over the past 48 hours as three major feeder lines and a transmission line went down Wednesday morning.EWEB and contract crews late Tuesday night were able to reduce the number of customers without power to about 6,000. That figure is down from a high of more than 14,000 on Monday. Falling trees and snow damage brought down the Eugene-area feeder and transmission lines early Wednesday, and the number of customers without power climbed up to 7,800 as of 1 p.m.Find Out More
Eugene Water & Electric Board and contract line crews made significant progress restoring power overnight Monday and into Tuesday, with more than 6,300 customers returned to service. As of 4:30 p.m. Tuesday, there are about 7,600 EWEB customers without service, down from more than 14,000 without power at 5 p.m. Monday.Find Out More
Eugene Water & Electric Board has been recognized as the third healthiest medium-sized employer in Oregon, and one of the healthiest 100 workplaces in America.Find Out More
Three EWEB line crews on Tuesday marked their 15th straight day working to restore electric service to the thousands of people victimized by the Camp Fire that struck northern California on Nov. 8.Find Out More
Eugene Water & Electric Board’s Run to Stay Warm, featuring a half-marathon, 10K, 5K and Kids’ 400-meter dash, is on Sunday, Nov. 18.Find Out More
In partnership with the Bethel School District, we’ll open the first emergency water distribution station at the Bethel Farm on Oct. 6 with a “FILL UP at the Farm” grand opening event. A key component of EWEB’s ongoing initiative to prepare for emergencies, whether earthquake, forest fire or other disaster, is to establish at least five of these geographically dispersed emergency water stations within the next five years.Find Out More
EWEB is a proud supporter of STEM opportunities in our community. This summer we helped send a local student to Chelan County, Washington for a week-long hydropower and STEM career academy. Ethan sent us a recap of his experience and it sounds like it was an amazing week.Find Out More
To help protect drinking water, we will continue the ban on fireworks at College Hill Reservoir, and will restrict all access to the reservoir June 28 - July 5.Find Out More
The premier water utility trade association in the United States has recognized EWEB’s impressive safety record and proactive approach to implementing best practices for employee safety and health programs as one of the best in the nation.Find Out More
Can you even begin to imagine a day without water? It isn't just your personal use of water—brushing your teeth, flushing your toilet, or taking a shower. Water is also essential to public health and safety, as well as a functioning economy.
Today, EWEB joins elected officials, water utilities, community leaders, and businesses participating in the third annual Imagine a Day without Water, a nationwide day of education and advocacy about the value of water.
Here in Eugene, we're fortunate to have the McKenzie River as our community's drinking water source, but we must make significant investments in infrastructure to ensure continued safe, reliable delivery of water to homes and businesses.
Recognizing that investment in our drinking water systems is essential to health, safety, and economic prosperity, we invite customers to learn more about EWEB's Water Reliability Initiative at our Customer Open House, Tuesday, Oct. 17 from 5:30-7:30 p.m.
At the Open House, you can speak with EWEB managers, elected commissioners, and subject matter experts to learn about investments we're making to prepare, replace and maintain our community's water system. We will also have practical information on winter preparedness, energy and water efficiency incentives, and more.
It's easy to take drinking water for granted. We don't often think about what we can't see, like the infrastructure behind our taps: the treatment facility, water pipelines, pumps and storage reservoirs.
But here is no doubt about it—a day without water is a crisis.
We've identified several emergencies that could result in a water supply shortage: earthquake, drought, forest fire, flood, a chemical spill into the McKenzie River and a system or facility failure. Our Water Reliability Initiative includes projects to replace water mains, upgrade interties, upgrade or build new reservoirs amd add backup electrical power to pump stations so that we can respond and recover quickly to any type of emergency. We've invested more than $30 million over the past decade upgrading and expanding our filtration plant. We're also working on an emergency water distribution program that would include several permanent distribution sites located throughout the community.
We're joining with hundreds of groups across the country for Imagine a Day without Water because we want people to pay attention to our water systems. Access to clean water is a public health and safety issue. It is an economic issue. No community can thrive without water.
We hope to see you at the Oct. 17 Open House for an opportunity to highlight the critical importance of reliable access to clean water in our lives and the investment in infrastructure that is necessary to protect this valuable resource.
Tuesday, Oct. 17 from 5:30-7:30 p.m.
EWEB Headquarters 500 E. 4th Avenue (North Building)
Bring the kids for an interactive electrical safety demonstration. Door prizes and light refreshments offered.
Customers will also receive a 3-gallon emergency water container to take home, while supplies last.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.