Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
In partnership with the Bethel School District, we’ll open the first emergency water distribution station at the Bethel Farm on Oct. 6 with a “FILL UP at the Farm” grand opening event. A key component of EWEB’s ongoing initiative to prepare for emergencies, whether earthquake, forest fire or other disaster, is to establish at least five of these geographically dispersed emergency water stations within the next five years.Find Out More
EWEB is a proud supporter of STEM opportunities in our community. This summer we helped send a local student to Chelan County, Washington for a week-long hydropower and STEM career academy. Ethan sent us a recap of his experience and it sounds like it was an amazing week.Find Out More
To help protect drinking water, we will continue the ban on fireworks at College Hill Reservoir, and will restrict all access to the reservoir June 28 - July 5.Find Out More
The premier water utility trade association in the United States has recognized EWEB’s impressive safety record and proactive approach to implementing best practices for employee safety and health programs as one of the best in the nation.Find Out More
We’re fortunate in Eugene to have an abundant supply of clean, healthy drinking water. But the crisis in Salem is yet another reminder of the need to plan and prepare for a water emergency.Find Out More
Friends of Trees, St. Vincent de Paul of Lane County and the Eugene Science Center each won 2018 Greenpower Grants of up to $50,000 from the Eugene Water & Electric Board’s Greenpower Program.Find Out More
National Drinking Water Week runs May 6-12, and marks a good occasion to pass on our thanks to our source protection and water utility staff, along with our many community partners in their roles of protecting the McKenzie River.Find Out More
Online voting is underway for 2018 EWEB Greenpower Grants worth up to $50,000 each.Find Out More
Redevelopment efforts for Eugene’s downtown riverfront jumped forward on April 17 when the City completed the purchase of 16 acres of property formerly used as EWEB’s operations yard.Find Out More
Five Eugene organizations have made the final cut for consideration for 2018 Greenpower Grants worth up to $50,000 each to fund high-impact projects that increase the use of renewable energy sources, the adoption of emerging technologies, or reduce/offset our community’s carbon footprint.Find Out More
As a public utility, it is important for EWEB to be open and transparent with our customer-owners about how we are performing. We put together a Report to Customers looking back at the key events, accomplishments and challenges of 2017.Find Out More
In late 2017, EWEB had the opportunity to work with SquareOne Villages on cost-saving measures for their tiny homes project, Emerald Village Eugene. Supporting vulnerable members of our community is a priority for EWEB.Find Out More
Supporting vulnerable members of our community with conservation and efficiency programs is a priority for EWEB, which is why we are once again helping tenants and rental owners lower monthly utility bills through the Home Energy Score program.Find Out More
Our Customer Care programs help thousands of community members who find themeselves in times of hardship, but the need is much greater that what we are able to handle. While we recieve Customer Care donations year-round, in December we highlight the "Share the Warmth" program and celebrate the generosity of neighbors helping neighbors.Find Out More
The Eugene Water & Electric Board’s Run to Stay Warm, featuring a half-marathon, 10K, 5K and Kids’ 400-meter dash, is on Sunday, Nov. 19. All proceeds from the event will benefit limited-income customers who are struggling to pay their utility bills and stay warm through the winter months.Find Out More
Can you even begin to imagine a day without water? It isn't just your personal use of water—brushing your teeth, flushing your toilet, or taking a shower. Water is also essential to public health and safety, as well as a functioning economy.
Today, EWEB joins elected officials, water utilities, community leaders, and businesses participating in the third annual Imagine a Day without Water, a nationwide day of education and advocacy about the value of water.
Here in Eugene, we're fortunate to have the McKenzie River as our community's drinking water source, but we must make significant investments in infrastructure to ensure continued safe, reliable delivery of water to homes and businesses.
Recognizing that investment in our drinking water systems is essential to health, safety, and economic prosperity, we invite customers to learn more about EWEB's Water Reliability Initiative at our Customer Open House, Tuesday, Oct. 17 from 5:30-7:30 p.m.
At the Open House, you can speak with EWEB managers, elected commissioners, and subject matter experts to learn about investments we're making to prepare, replace and maintain our community's water system. We will also have practical information on winter preparedness, energy and water efficiency incentives, and more.
It's easy to take drinking water for granted. We don't often think about what we can't see, like the infrastructure behind our taps: the treatment facility, water pipelines, pumps and storage reservoirs.
But here is no doubt about it—a day without water is a crisis.
We've identified several emergencies that could result in a water supply shortage: earthquake, drought, forest fire, flood, a chemical spill into the McKenzie River and a system or facility failure. Our Water Reliability Initiative includes projects to replace water mains, upgrade interties, upgrade or build new reservoirs amd add backup electrical power to pump stations so that we can respond and recover quickly to any type of emergency. We've invested more than $30 million over the past decade upgrading and expanding our filtration plant. We're also working on an emergency water distribution program that would include several permanent distribution sites located throughout the community.
We're joining with hundreds of groups across the country for Imagine a Day without Water because we want people to pay attention to our water systems. Access to clean water is a public health and safety issue. It is an economic issue. No community can thrive without water.
We hope to see you at the Oct. 17 Open House for an opportunity to highlight the critical importance of reliable access to clean water in our lives and the investment in infrastructure that is necessary to protect this valuable resource.
Tuesday, Oct. 17 from 5:30-7:30 p.m.
EWEB Headquarters 500 E. 4th Avenue (North Building)
Bring the kids for an interactive electrical safety demonstration. Door prizes and light refreshments offered.
Customers will also receive a 3-gallon emergency water container to take home, while supplies last.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.