Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
As part of our routine monitoring efforts, EWEB conducted a bathymetric survey of Trail Bridge Reservoir in May 2021. The reservoir is one of three that make up our Carmen-Smith Hydroelectric Project located about 70 miles east of Eugene off of Highway 126 near the headwaters of the McKenzie River. EWEB conducted follow-up inspections with a remotely operated underwater vehicle along with dye testing by divers in early June 2021. Based on the dye tests, the two larger depressions are actively taking water and are considered sinkholes. Subsequent dye testing and geophysical investigations in July and August indicated that there is no concentrated seepage flow through or under Trail Bridge Dam.Find Out More
EWEB Leads "Spill Drill" to test HazMat ResponseFind Out More
Have you ever thought about where your drinking water comes from? What about where your wastewater goes?Find Out More
Unlike for-profit utilities who serve their investors, EWEB and other public power providers are community-owned and do not operate to earn a profit or benefit stockholders. Our prices are based on the costs to serve our community with safe, reliable water and electricity.Find Out More
While most wildfires are started by lightning strikes or caused by human actions, utilities have a role to play in risk reduction -- and we are doing our part. And while we can’t stop wildfires, we can make our electric infrastructure more resilient to better withstand fires by using new construction methods and materials and keeping our system maintenance up to date by replacing aging equipment.Find Out More
At EWEB, we factor climate change into almost everything we do. As Eugene’s publicly-owned utility, we strive to fulfill our roles reducing our community’s carbon footprint, optimizing our use of clean energy, and helping our watershed adapt to a warmer climate.Find Out More
Ideas for supplying and cooking during an emergency outageFind Out More
EWEB helps fund floodplain restoration projectFind Out More
The security of the community's water supply is tied directly to the health of the McKenzie Watershed and EWEB is investing in the long-term health and quality of life for residents for generations to come.Find Out More
A year after the Holiday Farm Fire, EWEB and the Pure Water Partners are working with landowners in the burn zone to restore riparian forests and mitigate future fires.Find Out More
Winter is coming and that means an increased likelihood of storm-related power outages.Find Out More
As climate change increases the frequency and intensity of extreme weather events, Eugene Water & Electric Board is serious about making the necessary investments to ensure we can provide safe and reliable water and electricity.Find Out More
The Eugene Water & Electric Board will award $50,000 grants to The Eugene Mission and Friends of Trees Eugene Metro later this month after Greenpower program subscribers voted for their top two projects out of 11 submissions.Find Out More
EWEB will continue the annual closure of our College Hill Reservoir over the Fourth of July holiday and prohibit fireworks on the property grounds.Find Out More
We are ready to deal with the stress that extreme heat may place on our electric system. We encourage customers to be prepared, stay cool and hydrated and practice safety by developing an emergency plan and checking in on neighbors.Find Out More
After an icy winter storm struck Northwest Oregon in mid-February, bringing down trees and power lines, the state's largest investor-owned electric company issued a call for help.
At the peak of the catastrophe, more than 250,000 Portland General Electric customers were without power amid freezing temperatures. PGE estimated that at least 4,000 power lines were brought down by falling trees, limbs and ice. Several transmission lines were also damaged.
The PGE request for mutual aid landed on the desk of EWEB Operations Line Supervisor John Latourette. After double-checking the weather forecast to make sure snow and ice wasn't supposed to hit the Eugene area, John then determined there were no critical electric projects that couldn't be pushed out for a week or two.
Another consideration in deciding whether to send crews to help another utility restore power is the Coivd-19 pandemic. A utility in California requested mutual aid in January, but EWEB had to decline because the number of Covid-19 cases in the area was going up and the infection rate was well above that in Oregon.
"What would happen if one, two or even three crews came down with Covid-19?" John asked.
He determined the Portland to Salem corridor was at about the same risk as Lane County.
"After checking the weather and the number of scheduled urgent projects, we decided could send three crews and a general foreman to help restore service to PGE customers," John said. Each crew is comprised of four line technicians.
The 13 EWEB staff primarily worked in the Salem and Silverton areas, which were hit hardest by freezing rain that brought about 1 inch of ice to the central Willamette Valley. The crews spent 10 days installing new poles, crossarms and power cable.
"They would come up to some locations where the line was literally pulled down by ice and trees," John said. "Other locations there was one pole that fell, and it took several other poles like dominos falling."
The Eugene area encountered a similar ice storm in December 2016, bringing down trees and power lines. At peak, about 10,000 EWEB customers were without power. After EWEB issued a call for mutual aid, private and public utilities responded to get the lights back on.
Mutual aid contracts require the requesting utility to cover all labor, fuel and materials costs incurred by outside crews.
4200 Roosevelt Blvd.
Eugene, OR 97402
Phone hours: 9 a.m. - 6:30 p.m.