Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
In partnership with the Bethel School District, we’ll open the first emergency water distribution station at the Bethel Farm on Oct. 6 with a “FILL UP at the Farm” grand opening event. A key component of EWEB’s ongoing initiative to prepare for emergencies, whether earthquake, forest fire or other disaster, is to establish at least five of these geographically dispersed emergency water stations within the next five years.Find Out More
To help protect drinking water, we will continue the ban on fireworks at College Hill Reservoir, and will restrict all access to the reservoir June 28 - July 5.Find Out More
The premier water utility trade association in the United States has recognized EWEB’s impressive safety record and proactive approach to implementing best practices for employee safety and health programs as one of the best in the nation.Find Out More
We’re fortunate in Eugene to have an abundant supply of clean, healthy drinking water. But the crisis in Salem is yet another reminder of the need to plan and prepare for a water emergency.Find Out More
As a public utility, it is important for EWEB to be open and transparent with our customer-owners about how we are performing. We put together a Report to Customers looking back at the key events, accomplishments and challenges of 2017.Find Out More
More than 30 emergency responders from multiple local agencies conducted a live “spill drill” in late October on the McKenzie River above Leaburg Dam. Participants practiced containing a fictitious fuel spill using the McKenzie Watershed Emergency Response System (MWERS).Find Out More
Can you even begin to imagine a day without water? It isn’t just your personal use of water--brushing your teeth, flushing your toilet, or taking a shower. Water is also essential to public health and safety, as well as a functioning economy.Find Out More
We’re doing our part by making investments to prepare, replace and maintain our community's electric and water systems. Here are some of the ways we work proactively to keep the lights on and the tap water flowing.Find Out More
We are taking steps to prepare for an emergency in our community. The emergency water supply program would include several permanent distribution sites located throughout the community using groundwater wells, as well as mobile water trailers.Find Out More
To help protect drinking water, we will continue the ban on fireworks at College Hill Reservoir, and will restrict all access to the reservoir June 23 - July 5.Find Out More
A fuel tanker was carrying approximately 11,000 gallons of gasoline when it crashed along the McKenzie Highway one mile east of Leaburg on June 13, 2017. While there are a number of potential hazards that could impact our water supply, chemical spills from transportation accidents is one of the highest threats to the McKenzie watershed.Find Out More
A recent water pipeline assessment that relied on a free-swimming acoustic sensor called a "SmartBall" is an example of using innovative, cost-effective methods to maintain our infrastructure.Find Out More
After investing more than $30 million upgrading, expanding and renovating our Hayden Bridge Water Filtration Plant over the past eight years, we are nearly done with a series of capital improvements aimed at increasing reliability and efficiency at the 67-year-old facility.Find Out More
Our award-winning "Tapping into Clean Water" exhibit is now on display at The Science Factory. And during Drinking Water Week, May 8 - 12, 2017, you can check out the WaterTown USA game board at EWEB's downtown location. We also will be selling emergency drinking water storage containers in our lobby, as part of our Drinking Water Week celebration and our Emergency Preparedness & Water Reliability Program.Find Out More
Celebrate National Drinking Water Week May 8 – 12, 2017 by making sure you store at least a three-day emergency supply of water.Find Out More
We're raising our water glasses to the McKenzie River this week, along with the people and agencies that protect it.
National Drinking Water Week runs May 6-12, and marks a good occasion to pass on our thanks to our source protection and water utility staff, along with our many community partners.
This year's theme, "Protect the Source," is especially relevant because the McKenzie, which delivers some of the cleanest and best-tasting water in the world, is the primary source of drinking water in our community.
The river originates in the cold, pure waters of Clear Lake high in the Cascade Mountains, and we're fortunate for the quality it delivers. We intend to work hard to keep it that way.
Almost 20 years ago, we completed a source water assessment, which identified development, urban runoff and hazardous material transport as primary threats to water quality.
Subsequently, we developed a comprehensive drinking water source protection program to protect the world-renowned river and encourage good stewardship within the McKenzie Watershed.
Customer surveys consistently place a high value on drinking water quality, and we remain committed to protecting Eugene's sole source of drinking water. Staff recently presented a new 10-year strategic plan for source water protection to the EWEB Board of Commissioners.
This plan focuses on: water quality and watershed health monitoring; emergency response to hazardous material spills; urban runoff mitigation; riparian forest protection and restoration; and other programs that help protect this vital water source.
EWEB source protection staff are working closely with technicians at our Hayden Bridge Water Filtration Plant to monitor water quality from "source to tap" in order to understand long-term trends and effectively treat and manage the quality of your drinking water.
The 10-year source protection strategic plan emphasizes investments in the lower part of the McKenzie Watershed, near east Springfield, where threats from urban runoff, development and the potential for spills tend to be the greatest. We recently invested in an online emergency response software and mapping program which will help first responders effectively address spills within the watershed.
We also partner with several local agencies to invest in green infrastructure that enhances wetlands and forests along the river. Those vital lands help to treat and filter out pollutants and provide greater resiliency to increased flooding and drought associated with climate change. We continue to work closely with local, state and federal agencies and organizations on a variety of initiatives designed to maintain and improve water quality, as well as to promote public awareness and stewardship of a healthy watershed. We are fortunate to live in a place with such excellent water quality, and we are committed to keeping this vital source pristine for future generations.
The benefits of these protection activities are obvious everytime you go to the tap to fill your water glass. To read more about our latest water quality report, click here.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.