Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Each year, EWEB tests more than 85,000 samples of water that runs through 800 miles of pipe to ensure your drinking water is safe. The current Water Quality Report reflects testing completed in 2020 and shows that the water provided by EWEB meets or exceeds all federal and state drinking water standards.Find Out More
As a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 2 EWEB Board meeting, highlights key events, accomplishments and challenges of 2020.Find Out More
EWEB’s 2021 budget keeps prices steady once again, marking the fifth year in row of no price increase for customers.Find Out More
Due to air quality concerns, our meter readers have not been able to safely complete their assigned routes for a number of days in September.Find Out More
Customers with past-due balances will have a final opportunity to apply for assistance before normal collection processes resume August 10.Find Out More
EWEB is asking customers to enroll in the recovery and crisis assistance programs before service disconnections for nonpayment of bills resume on August 10.Find Out More
With the help of generous customers and community partners, EWEB’s Energy Share program helps customers who are struggling to pay their utility bills and who may be at risk of disconnection of services.Find Out More
We’re taking steps to help residential, business and non-profit customers maintain or re-establish good account standing and ensure all customers have access to reliable power and water at affordable rates.Find Out More
EWEB is resuming route-based deployment for smart electric and water meters as a part of our gradual and responsible return to normal operations.Find Out More
We know customers are facing unusual financial hardship due to COVID-19. On March 14 EWEB temporarily suspended disconnections for nonpayment and late fees.Find Out More
Level 1 home charging is super easy and the least expensive way to fuel an electric vehicle.Find Out More
Beyond changing your clocks and enjoying the extra hour of sleep, the end of daylight savings is a good time to perform seasonal safety and efficiency maintenance tasks on your home or rental property.Find Out More
Is your rental property wasting energy and water? Find out with a free efficiency audit from EWEB.Find Out More
EWEB staff developed an After Action Report to review EWEB's response to the February 2019 snow storm and the impacts of the storm, both on the community and EWEB's electrical infrastructure.Find Out More
Due to recent severe weather conditions our meter reading staff could not safely complete their assigned routes Feb. 24-28, 2019. Customers in a few areas of Eugene, east Springfield and the McKenzie River Valley will have estimated readings on their next bill.Find Out More
In today's economy, high-speed fiber is critical infrastructure, not unlike roads and railways. We've partnered with the city of Eugene, Lane Council of Governments and the Technology Association of Oregon to design and construct an open access, low-cost, high-speed municipal broadband network throughout the Eugene downtown business district.
The project, partially funded through a federal grant provided by the U.S. Economic Development Administration, will serve approximately 120 buildings located in the downtown core with geographic expansion possible in the future.
The downtown fiber network will utilize existing conduit pathways located alongside our underground electric infrastructure. This allows installation of the new fiber network without the expense and disruption of tearing up city streets. To date we have connected 13 downtown buildings, with many more in design.
Although we are still early in the project, the economic impact of the high-speed fiber network is already evident. One downtown business recently won a federal contract that stipulated that the company acquire a high speed fiber connection by a certain date. Upon the commitment from EWEB to meet that date, the company started hiring 40 new employees to work on this federal contract. In total, the partnership expects the creation of more than 200 new jobs by downtown businesses as a result of the new fiber infrastructure.
Recently, Nick Nevins, an EWEB engineer, and Anne Fifield from the city of Eugene, talked with MuniNetworks.org for a national podcast. As you can hear in the link, the interview touches on many different aspects of the project and the early benefits of this public-private partnership.
4200 Roosevelt Blvd.
Eugene, OR 97402
Phone hours: 9 a.m. - 6:30 p.m.