Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
In our ongoing efforts to make more information available to customers, we want to share a new tool: the Power Outage Map. The map, accessible at eweb.org/outage, provides the general location of a power outage within EWEB’s service area, along with various details that will emerge as field technicians investigate the cause and determine repair strategies.Find Out More
In partnership with the Bethel School District, we’ll open the first emergency water distribution station at the Bethel Farm on Oct. 6 with a “FILL UP at the Farm” grand opening event. A key component of EWEB’s ongoing initiative to prepare for emergencies, whether earthquake, forest fire or other disaster, is to establish at least five of these geographically dispersed emergency water stations within the next five years.Find Out More
We’re fortunate in Eugene to have an abundant supply of clean, healthy drinking water. But the crisis in Salem is yet another reminder of the need to plan and prepare for a water emergency.Find Out More
As a public utility, it is important for EWEB to be open and transparent with our customer-owners about how we are performing. We put together a Report to Customers looking back at the key events, accomplishments and challenges of 2017.Find Out More
If you have a 72-hour emergency kit and a disaster plan for your family, then you have a great start on emergency preparedness. Here are some New Year’s tips to help you take the next steps to be ready for whatever 2018 may bring.Find Out More
Whether it's ice or snow, windstorms ... or squirrels, you should know what to do when the power goes out.Find Out More
Getting the family together for Thanksgiving dinner? Take some time to talk about emergency preparedness.Find Out More
More than 30 emergency responders from multiple local agencies conducted a live “spill drill” in late October on the McKenzie River above Leaburg Dam. Participants practiced containing a fictitious fuel spill using the McKenzie Watershed Emergency Response System (MWERS).Find Out More
We’re doing our part by making investments to prepare, replace and maintain our community's electric and water systems. Here are some of the ways we work proactively to keep the lights on and the tap water flowing.Find Out More
We are taking steps to prepare for an emergency in our community. The emergency water supply program would include several permanent distribution sites located throughout the community using groundwater wells, as well as mobile water trailers.Find Out More
A fuel tanker was carrying approximately 11,000 gallons of gasoline when it crashed along the McKenzie Highway one mile east of Leaburg on June 13, 2017. While there are a number of potential hazards that could impact our water supply, chemical spills from transportation accidents is one of the highest threats to the McKenzie watershed.Find Out More
A recent water pipeline assessment that relied on a free-swimming acoustic sensor called a "SmartBall" is an example of using innovative, cost-effective methods to maintain our infrastructure.Find Out More
The Federal Emergency Management Agency awarded $3.5 million to EWEB in late May to help offset the financial costs of the devastating ice storm that struck Eugene on Dec. 15, 2016.Find Out More
After investing more than $30 million upgrading, expanding and renovating our Hayden Bridge Water Filtration Plant over the past eight years, we are nearly done with a series of capital improvements aimed at increasing reliability and efficiency at the 67-year-old facility.Find Out More
Celebrate National Drinking Water Week May 8 – 12, 2017 by making sure you store at least a three-day emergency supply of water.Find Out More
The recent crisis at Oroville Dam in California has raised concerns about dam safety across the country. Just north of Sacramento, the Oroville Dam is the tallest dam in the United States (770 feet high) and is a critical piece of California's water supply system.
In February, after record rainfall filled Oroville Reservoir to more than 100 percent of normal capacity, a gaping hole appeared in the dam's main spillway. As the damage worsened, operators began releasing water over the emergency spillway for the first time in the reservoir's history. Parts of the earthen spillway quickly eroded, threatening to undermine a key concrete slab holding water in the reservoir. Fearing a dam breach, authorities ordered more than 180,000 people downstream to evacuate.
Could this happen to any of EWEB's dams?
Dams are some of the most important infrastructure facilities we manage. EWEB owns and operates six dams on the McKenzie River as part of our hydroelectric power generation system: Carmen Diversion, Smith, Trail Bridge, Leaburg, Leaburg Canal, and Walterville Canal. These dams are an important part of our commitment to delivering reliable, cost-effective and renewable power to local homes and businesses.
Dam safety is a very high priority at EWEB and events like Oroville are a good reminder that we can't take our dams for granted. Lucky for us, all of EWEB's spillways are constructed on bedrock, so the type of damage seen at Oroville is unlikely to happen here. While our dams are safe and well-maintained, there are risks associated with all dams. We can never eliminate all risks, but we can take proactive steps to identify and minimize risk.
Here's how we keep EWEB dams safe:
Monitoring and compliance
All of our dams meet current engineering standards and are in compliance with state and federal regulations. Federal and state regulators work with our staff to perform annual inspections to ensure safe operating conditions. The Leaburg Dam and Canal will undergo annual inspection and maintenance starting on March 25, followed by similar inspections and maintenance activities at the Walterville project in June.
Operators, engineers and surveyors inspect hydro facilities weekly, monthly, semi-annually and annually. That's over 50 inspections each year.
A good maintenance program will protect a dam against deterioration and prolong its life. Our generation staff and contractors routinely repair concrete, re-seal leaky canals, ensure proper drainage and maintain operating systems at the most highest industry standards.
Our staff receives routine training on dam operations, safety and emergency response.
We maintain Emergency Action Plans to protect the residents and property in the McKenzie River Valley in the unlikely event of a dam or canal breach. Every five years, the Federal Energy Regulatory Commission requires EWEB to test emergency action plans for the Carmen-Smith and Leaburg-Walterville hydroelectric projects. We coordinate closely with emergency management authorities, such as Central Lane 911, on notification and communication procedures, including pre-planned mass communications in the event of a dam emergency.
How to report a problem
If you notice anything out of the ordinary on any EWEB canal, reservoir or dam, please call our main number 541-685-7000 and ask to speak with EWEB's Generation Engineering Supervisor. After hours, contact the Leaburg Dam Duty Operator at 541-852-1906.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.