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• Related News

• EWEB Offering Payment Plans and Bill Credits for Customers Impacted by the Pandemic

  Customers with past-due balances will have a final opportunity to apply for assistance before normal collection processes resume August 10.

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• To Avoid Disconnection of Services, Customers with Past-due Accounts Encouraged to Enroll in Recovery and Assistance Programs

  EWEB is asking customers to enroll in the recovery and crisis assistance programs before service disconnections for nonpayment of bills resume on August 10.

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• Keep Your House Cool Without Running up Your Electric Bill

  Running the air conditioning can cause a blow to the household budget and increase carbon emissions.

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• Thank You Energy Share Donors!

  With the help of generous customers and community partners, EWEB’s Energy Share program helps customers who are struggling to pay their utility bills and who may be at risk of disconnection of services.

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• EWEB Announces COVID-19 Bill Repayment Assistance Programs

  We’re taking steps to help residential, business and non-profit customers maintain or re-establish good account standing and ensure all customers have access to reliable power and water at affordable rates.

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• Crews Resume Smart Meter Installations

  EWEB is resuming route-based deployment for smart electric and water meters as a part of our gradual and responsible return to normal operations.

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• The 4Rs of EWEB’s COVID-19 Crisis Plan

  How EWEB is responding and how we’re ensuring that you continue to receive the water and electric services you depend on from us, safely, reliably and affordably.

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• Crews Restart System Reliability Work

  Crews will resume critical reliability work such as replacing damaged utility poles, upgrading meters, rebuilding power lines, and replacing aging water mains.

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• COVID-19 Update for Customers

  As your community-owned utility, we will take the necessary steps to emerge from this crisis with the dual goal of protecting vulnerable customers while keeping the utility financially and operationally resilient.

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• Helping During the COVID-19 Pandemic

  The COVID-19 pandemic has changed almost everything for our community, except the need for reliable power and water at affordable rates.

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• Managing Utility Bills During COVID-19

  Making partial payments and other tips for managing your bill and avoiding scams.

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• Customers are Saving Money and Reducing Carbon Emissions with Efficiency Projects

  Now more than ever, people are looking for ways to save energy, reduce carbon emissions and improve home comfort. For many EWEB customers, some simple efficiency upgrades will tick all those boxes.

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• EWEB Begins Workforce Re-entry

  As our community moves toward recovery from the health and economic crises of COVID-19, EWEB is beginning a gradual and responsible return to our facilities.

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• Primary Election Includes Four Candidates for EWEB Commissioner

  Oregon primary elections are next Tuesday, May 19 and ballots include four candidates for three seats on the EWEB Board of Commissioners.

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• Another Record Month for EWEB’s Bill Assistance Program

  EWEB’s Customer Care bill assistance program re-opened on Friday, May 1 at 9 a.m. By 9:04, 205 online applications were complete, and by 9:20, nearly 600 customers had applied online.

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