At EWEB, the health and safety of our customers and employees are top of mind amid concerns about the spread of the coronavirus (COVID-19). We are here to serve you, and in an effort to reduce the risk of contracting and/or transmitting the virus, EWEB is asking customers to use our many online and telephone options rather than doing business in person. Read more.
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
We know customers are facing unusual financial hardship due to COVID-19. On March 14 EWEB temporarily suspended disconnections for nonpayment and late fees.Find Out More
In an effort to slow the spread of the COVID-19 virus, our Customer Service lobby will be closed to the public starting Tuesday, March 17. The lobby will remain closed through April 30, extended from the previous date of March 31. We will reevaluate the closure at that time.Find Out More
EWEB is temporarily suspending service disconnections and late fees for customer non-payment during the coronavirus crisis. In addition to immediately putting a hold on electric disconnections and water service shut-offs for those who are behind on their utility bills, we are expanding bill assistance programs and implementing residential and commercial loan deferrals to help customers through the economic disruptions caused by the virus outbreak.Find Out More
Your family may not be together if a disaster strikes, so it's important to have a plan.Find Out More
An organization is only as strong as its people. As Lisa's career with EWEB enters its final stage, there's something almost fated about it.Find Out More
I thought to buy a LEAF but saw a Tesla Model 3 was only $3k more so I bought the Tesla.Find Out More
There are about a dozen models of electric vehicles on the US market today that offer at least 200 miles of range.Find Out More
The more we looked into a replacement car, the more we realized it made financial, logistical, and environmental sense to go electric.Find Out More
I don't think we could ever go back to a gas car. It's quiet, much better for the environment, quick and responsive with virtually no maintenance.Find Out More
An organization is only as strong as its people. As is the case with someone who might characterize themselves as a 'learner,' Nadia finds the most difficult situations the most rewarding.Find Out More
If you live in a small space, finding room for emergency water storaoge can be a challenge.Find Out More
Landlords saved 500,000 kilowatt-hours of energy and 230 metric tons of carbon in 2019.Find Out More
An organization is only as strong as its people. Jess supports team success, and she does so as 100%-authentic-this-is-me Jess.Find Out More
Is it better to “set and forget,” or will you save energy and money by adjusting the temperature at different times of day?Find Out More
An organization is only as strong as its people. To talk about Brian, you have to employ superlatives. He is the friendliest, the nicest and the humblest of people.Find Out More
At EWEB, the health and safety of our customers and employees are top of mind amid concerns about the spread of the coronavirus (COVID-19).
We are here to serve you, and in an effort to reduce the risk of contracting and/or transmitting the virus, EWEB is asking customers to use our many online and telephone options rather than doing business in person.
Some alternatives to consider:
Our first priority is keeping EWEB customers and employees safe and well-informed while minimizing the potential spread of the coronavirus. Please know we have devoted significant resources to help mitigate against possible adverse impacts.
We will continue working hard to provide the level of service you have come to expect from EWEB staff.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.