Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
The COVID-19 pandemic has changed almost everything for our community, except the need for reliable power and water at affordable rates.Find Out More
Making partial payments and other tips for managing your bill and avoiding scams.Find Out More
Now more than ever, people are looking for ways to save energy, reduce carbon emissions and improve home comfort. For many EWEB customers, some simple efficiency upgrades will tick all those boxes.Find Out More
EWEB’s Customer Care bill assistance program re-opened on Friday, May 1 at 9 a.m. By 9:04, 205 online applications were complete, and by 9:20, nearly 600 customers had applied online.Find Out More
Their experiences may help others learn how to best prepare for a future emergency.Find Out More
I wanted something with enough range to take me out of town for the various camping and fishing trips that I enjoy.Find Out More
I am able get all my weekend errands done on one charge, even crossing between west Eugene and east Springfield on the freeway.Find Out More
We thought the Chevy Bolt had the best bang for the buck: great range at an affordable price.Find Out More
Because of advantageous leasing terms, the i3 was actually less expensive to lease than several EVd that have lower sticker prices.Find Out More
By year-end, nearly 7,000 households could receive the EWEB bill credit.Find Out More
There are things you can do, even as you shelter-in-place, to enhance your emergency preparedness.Find Out More
Whether it’s an ice storm, pandemic or other emergency, one thing all disasters have in common is the opportunity to learn and improve, so that we are better prepared for the next major event.Find Out More
We know customers are facing unusual financial hardship due to COVID-19. On March 14 EWEB temporarily suspended disconnections for nonpayment and late fees.Find Out More
In an effort to reduce the risk of contracting and/or transmitting the virus, EWEB is asking customers to use our many online and telephone options rather than doing business in person.Find Out More
Your family may not be together if a disaster strikes, so it's important to have a plan.Find Out More
Even small, shallow projects such as planting shrubs, installing a post or removing a root can be dangerous and costly if you inadvertently hit a power line, cable or pipe.
Did you know state law requires you to call at least two working days before you start digging?
You can protect yourself and your family from injury, expense and penalties by knowing where underground utility lines are buried before you begin a digging project. Whether you are a homeowner or a professional excavator, one easy phone call to 811 gets your underground utility lines marked for free.
When you call 811, operators at the Oregon Utility Notification Center will ask you for the location of your digging job and route your call to affected utility companies. Your utility companies will then send a professional locator to your site to mark your lines within a few days.
You do not need to be home, unless you have specific questions, or you have locked gates that prevent access to your property. Be sure pets are restrained when locators arrive. Once your underground lines have been marked, you will know the approximate location of your utility lines and can dig safely.
Use this color coded chart to keep track of what type of utility line might be on the property:
There are thousands of miles of underground facilities throughout our community. Don't take the chance of accidentally hitting a line while you're digging.
A safe digging project must always start with a call to Oregon 811. It's free. It's easy. It's the law.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.