Related News
Related News
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Drinking Water Week 2024
This week, we celebrate the value of clean, safe water, the importance of water infrastructure, and the critical role of water professionals.
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EWEB offering additional energy efficiency supplement to qualified customers
Current EWEB residential electric customers may qualify to double their energy efficiency rebates with a limited time supplement.
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EWEB opens application for 2024 Electric Mobility Community Grants
Grant awards of up to $30,000 to cover costs associated with electric mobility projects.
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The Big Freeze 2024: After Action Report
Winter 2024 was one for the records books, and we'll look back on it for years to come and say, "That was a doozy!" The back-to-back January Ice Storms caused widespread damage to EWEB’s service territory, affecting approximately 38,000 customers. Preliminary repair costs were over $8 million, and additional repairs to transmission lines are still required.
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Fixing the Unseen: Water Pipeline Replacement in Unincorporated Eugene
Learn more about EWEB's methods for monitoring and replacing aged water pipelines.
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New tanks come online as EWEB modernizes water system
New drinking water storage tanks are one of several investments to ensure that EWEB can meet critical community needs in the event of an earthquake.
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Celebrate Earth Month by taking charge of your home's energy use
This Earth Month, learn how you can reduce your energy usage to help protect our planet and reduce carbon emissions.
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Spring Cleaning? How about Spring Emergency Preparedness!
Spring is officially here and that means the plants are blooming, the sun is (sometimes) shining, and the grass is green! We've had our fair share of severe weather already, but spring weather is notoriously unpredictable. While you're in the midst of spring cleaning and garden care, consider completing these emergency preparedness tasks.
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EWEB General Manager Delivers 2024 State of the Utility
General Manager Frank Lawson delivered his address at the March 5 public Board of Commissioners meeting
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State of the McKenzie Watershed
EWEB’s Drinking Water Source Protection (DWSP) team says the McKenzie River continues to be an excellent source for drinking water.
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Nine days without power: My ice storm story as an EWEB customer and employee
While beautiful and peaceful, buying a home on the edge of the forest and surrounded by trees has its tradeoffs. Moving “upriver,” I knew there would be more threats to prepare for, including Mother Nature’s seasonal surprises.
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Preparation and Resilience: How EWEB Maintained Water Service During Recent Ice Storm
Learn about the projects and people that helped EWEB keep water flowing throughout the extreme weather event.
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EWEB achieves power restoration milestone over the weekend
Crews have so far restored power for 92% of customers who originally lost power at the height of the ice storm.
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Reenergized McKenzie River Valley transmission lines allow EWEB crews to restore power upriver
On Friday, a majority of EWEB crews tackled power restoration efforts upriver, after federally managed transmission lines were reenergized Thursday.
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EWEB estimates one week to complete power system restoration
On Wednesday, EWEB crews restored power for about 10,000 customers by repairing large equipment first.
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Together, We Prepare.
September 19, 2017
Emergency preparedness is a shared responsibility. We're doing our part by making investments to prepare, replace and maintain our community's electric and water systems. Here are some of the ways we work proactively to keep the lights on and the tap water flowing.
Preventive Tree Trimming
Crews trim around 300 line miles of vegetation annually to minimize falling trees and branches. We employ four full-time, certified arborists to inspect and evaluate vegetation around power lines, and 11 contract crews perform all pruning and trimming work. Learn more and request tree trimming.
Emergency Water Supply Program
We're working with community partners to establish several emergency water distribution sites using groundwater wells and mobile water trailers. Each well site will have a backup generator to provide reliable standby power.
Water Infrastructure Investments
We're replacing water mains, fortifying reservoirs and pump stations, and undertaking major upgrades to the Hayden Bridge water filtration plant. Learn more about our Water Reliability Initiative.
Mutual Assistance
We participate in local and regional mutual aid agreements—voluntary partnerships between electric and water utilities to help each other with resources and restoration efforts following an emergency.
Eugene-Springfield Multi-Jurisdictional Hazards Mitigation Plan
This plan was developed to outline how the cities of Eugene and Springfield prepare for and respond to emergencies. The plan provides a community-wide approach to protect life, safety and health during emergencies and major disasters such as earthquakes, floods, landslides, fires and winter storms. As a provider of essential services, EWEB participated in the development of the plan which was funded by the cities of Eugene and Springfield, and the Federal Emergency Management Agency Pre-disaster Mitigation Grant Program. Read more about the Hazards Mitigation Plan.
Carmen-Smith Hydroelectric Project Upgrades
We're in the process of upgrading and relicensing Carmen-Smith to operate for at least 40 more years. The project's 110 megawatts of local generation is an important benefit to the community, particularly as we consider the potential of a Cascadia Subduction Zone Earthquake or other regional disasters. Learn more about our largest utility-owned power source.
Transmission System Upgrades
We're working on building a "resilient spine" in our electric transmission system. The idea is to enable us to move power from local generating resources to critical facilities, such as hospitals and public safety agencies, in an emergency.
Modernization Program
We're modernizing our meters, information systems, and internal processes to improve outage detection and response efforts. Customers who elect advanced, technology-enabled features will benefit from automated outage detection, early water leak detection, and other services.
Earthquake Early Warning System Sensor
We installed a Shake Alert early warning sensor at Leaburg Dam and a second sensor at Carmen-Smith. The sensor can give people precious seconds to take protective actions before the severe shaking waves from an earthquake arrive.
Disasters don't plan ahead. You can.
Here are some ways you can prepare, and stay safe, in the event of an emergency.
- Build an emergency kit with food, first aid, flashlights, batteries, medicines, and other supplies for two weeks.
- Store 14 gallons of water per person in your household.
- Make a family emergency plan for how you will communicate and reconnect in an emergency.
- Keep your cell phones charged and have an emergency, backup power source for your phones.
- Sign-up to receive emergency alerts on your mobile phone.
- Know how to turn off your utilities after an earthquake or other disasters.
- Get prepared with your neighbors to help the whole community become more disaster-resilient.
We've compiled some checklists and resources to help you prepare for all types of emergencies.
Make sure your current cell phone number is tied to your EWEB account.
To avoid extra steps during an outage, and to be placed on a restoration plan, please update your account with your current cell phone number by calling customer service at 541-685-7000, or by emailing EWEB.Answers@eweb.org. Learn more about reporting power outages.