Customer Surveys Reveal High Satisfaction in Some Areas, Gaps in Others
Part of being a public utility is understanding how you—our customer-owners—rate our performance, and making decisions that reflect the values and choices of the community.
Part of being a public utility is understanding how you—our customer-owners—rate our performance, and making decisions that reflect the values and choices of the community.
In order to meet customer affordability expectations, General Manager Frank Lawson wants to trim $15 million and some 60 employees from EWEB’s annual budget by 2020.
About 6,200 customers across our service territory lost power early this morning due to high winds in the area. We have 10 crews in the field assessing damage, responding to downed wires, and working on restoration to the system.
During a water emergency you could be without tap water for at least three days because EWEB must secure the water system before distributing emergency water. You can pre-order up to four emergency water containers to help your household be better prepared.
We're making available an additional $100,000 to help 500 more in need following the cold weather in December and January.