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In our ongoing efforts to make more information available to customers, we want to share a new tool: the Power Outage Map. The map, accessible at eweb.org/outage, provides the general location of a power outage within EWEB’s service area, along with various details that will emerge as field technicians investigate the cause and determine repair strategies.
Read MoreAll information presented on this map is approximate and subject to change. While we do our best to ensure the quality of the information, EWEB makes no guarantee as to its accuracy, completeness or timeliness. The outage locations are generalized to protect customer privacy and estimated restoration times are estimates only. We can't guarantee that power will be restored to your home or business within the time frame displayed.
Read MoreThe information you need to know before, during, and after a power outage event. Find links to our outage map, and don't forget to follow us on social media for the latest news.
Read MoreWith Power Outage Texting, you may text EWEB during an outage to report your outage or receive outage status updates.
Read MoreOverall, customer trust and satisfaction have improved, suggesting growing public confidence in EWEB’s priorities and initiatives. There are areas for improvement as well. We are committed to continuous improvement and truly appreciate the feedback we received.
Read MoreAs EWEB works to restore electric service to customers affected by the ice storm, the customer-owned utility is following established policies and its “hierarchy of repair” to prioritize repairs that restore electric service to the greatest number of customers.
Read MoreWinter is coming, which increases the likelihood of storm-related power outages. It's important to be prepared, and there are simple actions you can take right now.
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