EWEB Offering Payment Plans and Bill Credits for Customers Impacted by the Pandemic

08/05/2020

Customers with past-due balances will have a final opportunity to apply for assistance before normal collection processes resume August 10.

To Avoid Disconnection of Services, Customers with Past-due Accounts Encouraged to Enroll in Recovery and Assistance Programs

07/30/2020

EWEB is asking customers to enroll in the recovery and crisis assistance programs before service disconnections for nonpayment of bills resume on August 10.

New GM Brings Varied Background

08/15/2016

EWEB commissioners, impressed with Frank Lawson’s strategic vision and leadership, unanimously selected him in May to be the next general manager. Frank's plan for the next dozen years can be broken up into three overlapping phases.

How does EWEB recover the costs of serving customers?

08/24/2023

Here’s an overview of the three primary ways EWEB recovers the costs of serving customers and generates the funds needed to keep the power on and the water flowing.

The 4Rs of EWEB’s COVID-19 Crisis Plan

06/16/2020

How EWEB is responding and how we’re ensuring that you continue to receive the water and electric services you depend on from us, safely, reliably and affordably.

COVID-19 Update for Customers

06/04/2020

As your community-owned utility, we will take the necessary steps to emerge from this crisis with the dual goal of protecting vulnerable customers while keeping the utility financially and operationally resilient.

Helping During the COVID-19 Pandemic

05/28/2020

The COVID-19 pandemic has changed almost everything for our community, except the need for reliable power and water at affordable rates.

An additional $100,000 is available to help customers in need following the cold weather

02/21/2017

We're making available an additional $100,000 to help 500 more in need following the cold weather in December and January.