After five years of stable prices, EWEB will likely need rate increases to support utility operations. However maintaining affordability will always be an important principle.
Read more 2022 Budget and Rate Information.
Customers in 2021 once again saw the results of our Affordability Initiative as the Board of Commissioners approved a 2021 budget that includes no increase in residential electric or water prices. This follows a 4.5 percent decrease in water prices in 2018, and is the sixth time in seven years without an increase in residential electric prices.
Details of electric and water prices are provided below.
See how average EWEB monthly electric and water bills compare to other regional utilities.
Understanding how to read your bill is a good way to learn more about pricing and manage your electric and water usage.
In early 2021, EWEB Commissioners approved a new program that will pay for wildfire restoration projects in the McKenzie watershed through a temporary flat fee assessed to customer water bills.
The community-funded watershed recovery and restoration initiative will supplement EWEB's McKenzie River Source Protection Program to safeguard drinking water for Eugene residents. Working with McKenzie River Trust, McKenzie Watershed Council, and other Pure Water Partners, we are addressing immediate risks such as erosion from high burn areas and redevelopment along the river, as well as longer-term resiliency investments to restore floodplain areas that are critical to water quality and habitat. The Watershed Recovery Fee is effective July 2021 and will be in place for 60 months (5 years), at which time it will automatically sunset.
For most residential and business customers, the fee is a flat $3 per month (based on a 1-inch or smaller water meter). Some customers, such as large businesses and those with extensive irrigation needs, pay more ($4.50 to $30 per month) based on meter size.
Learn more about wildfire in the McKenzie Watershed.
Charges related to stormwater and wastewater appear in the water portion of customer bills, but are not EWEB charges. The City of Eugene owns and operates the stormwater and wastewater systems in Eugene. For efficiency, EWEB acts as the City's billing agent per City charter. If you have questions about these fees, visit the City of Eugene stormwater and wastewater websites or call the City of Eugene at 541-682-4900.
As a residential customer, your electric pricing is made up of three charges: basic charge, delivery charge and energy charge. Electric prices did not increase in 2021 - marking the sixth time in seven years that we have been able to keep electric prices flat.
Basic Charge: covers the fixed cost of services for things such as metering and billing.
$20.50 per month
Delivery Charge: covers the costs to operate and maintain the wires, transformers, poles and other equipment it takes to send you power.
2.62 cents per kWh
Energy Charge: covers the costs of producing the electricity and sending it long distance to our distribution system.
6.52 cents per kWh
Assuming energy usage of 1,600 kWh, here is an example of electric pricing:
| Basic charge | $20.50 |
| Delivery charge 1,600 kWh x 2.62 cents |
$41.98 |
| Energy charge 1,600 kWh x 6.52 cents |
$104.38 |
| TOTAL ELECTRIC BILL | $166.86 |
Your water pricing is a combination of a basic charge, which is based on the size of the installed meter, and a consumption charge. The pricing schedule also depends on whether your home is located inside or outside of the city limits of Eugene. If you live in the hills, you may also pay elevation charges which cover the additional cost of pumping water to higher-elevations.
The following prices are effective Jan. 1, 2021. This marks the fifth year without an increase in residential water prices, following a 4.5 percent price decrease in 2018.
Basic charge: covers the fixed cost of services for things such as metering and billing. Your basic charge is based on the size of the installed water meter.
| Meter size | Monthly charge |
|---|---|
| <1 inch | $20.37 |
| 1 inch | $27.50 |
| 1-1/2 | $42.08 |
| 2 inches | $75.39 |
| 3 inches | $164.88 |
Consumption charge: covers the costs of filtering the water and sending it from the Hayden Bridge Filtration Plant to your home.
| Water Usage | Charge |
|---|---|
| First 8 kgals | $1.416 per kgal |
| Next 22 kgals | $2.391 per kgal |
| Over 30 kgals | $3.872 per kgal |
Pumping and delivery charge: covers the cost of pumping water to higher elevations. The level is determined by the elevation of the pumping system that serves the area.
| Pumping Level | Usage Charge | Fixed Charge |
|---|---|---|
| Level 1 (800 - 850 feet) | $0.249 per kgal | $3.00 |
| Level 2 (975 feet) | $0.499 per kgal | $5.00 |
| Level 3 (1,150 - 1,325 feet) | $0.738 per kgal | $7.00 |
Assuming a home served by a pumping system at base level (below 800 feet), with a 5/8 inch meter and 9,000 (9 kgal) gallons of water used, here is an example of the water pricing.
| Basic charge | $20.37 |
| Consumption charge First 8 kgal x $1.416 Next 1 kgal x $2.391 |
$11.33 $2.39 |
| Elevation charge | -- |
| Fixed charge | -- |
| TOTAL WATER BILL | $34.09 |
Your water pricing is a combination of a basic charge, which is based on the size of the installed meter, and a consumption charge. The pricing schedule also depends on whether your home is located inside or outside of the city limits of Eugene. If you live in the hills, you may also pay elevation charges which cover the additional cost of pumping water to higher-elevations.
Basic charge: covers the fixed cost of services for things such as metering and billing. Your basic charge is based on the size of the installed water meter.
| Meter size | Monthly charge |
|---|---|
| < 1 inch | $26.50 |
| 1 inch | $35.75 |
| 1-1/2 | $54.70 |
| 2 inches | $98.00 |
Consumption charge: covers the costs of filtering the water and sending it from the Hayden Bridge Filtration Plant to your home.
| Water Usage | Charge |
|---|---|
| First 8 kgals | $1.841 per kgal |
| Next 22 kgals | $3.108 per kgal |
| Over 30 kgals | $5.034 per kgal |
Pumping and delivery charge: covers the cost of pumping water to higher elevations. The level is determined by the elevation of the pumping system that serves the area.
| Elevation Level | Usage Charge | Fixed Charge |
|---|---|---|
| Level 1 (800 - 850 feet) | $0.249 per kgal | $3.00 |
| Level 2 (975 feet) | $0.499 per kgal | $5.00 |
| Level 3 (1,150 - 1,325 feet) | $0.738 per kgal | $7.00 |
Assuming a home served by a pumping system at base level (below 800 feet), with a 5/8 inch meter and 9,000 (9 kgal) gallons of water used, here is an example of the water pricing.
| Basic charge | $26.50 |
| Consumption charge First 8 kgal x $1.841 Next 1 kgal x $3.108 |
$14.73 $3.11 |
| Elevation charge | -- |
| Fixed charge | -- |
| TOTAL WATER BILL | $44.34 |
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Understanding how to read your bill is a good way to manage your electric and water usage.
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4200 Roosevelt Blvd.
Eugene, OR 97402
800-841-5871
541-685-7000
Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.
