Scam Alert!

We have been notified of fraudulent calls being sent to customers, falsely threatening an interruption in service. If you are concerned about your account status, please call our Customer Service team at 541-685-7000. Learn more about protecting yourself from scams.


Residential Pricing

2022 pricing

After five years of stable prices, EWEB will likely need rate increases to support utility operations. However maintaining affordability will always be an important principle.

Read more 2022 Budget and Rate Information.

2021 pricing

Customers in 2021 once again saw the results of our Affordability Initiative as the Board of Commissioners approved a 2021 budget that includes no increase in residential electric or water prices. This follows a 4.5 percent decrease in water prices in 2018, and is the sixth time in seven years without an increase in residential electric prices.

History of residential prices changes

Details of electric and water prices are provided below.

See how average EWEB monthly electric and water bills compare to other regional utilities.

Understanding how to read your bill is a good way to learn more about pricing and manage your electric and water usage.

Watershed Recovery Fee

In early 2021, EWEB Commissioners approved a new program that will pay for wildfire restoration projects in the McKenzie watershed through a temporary flat fee assessed to customer water bills. 

The community-funded watershed recovery and restoration initiative will supplement EWEB's McKenzie River Source Protection Program to safeguard drinking water for Eugene residents. Working with McKenzie River Trust, McKenzie Watershed Council, and other Pure Water Partners, we are addressing immediate risks such as erosion from high burn areas and redevelopment along the river, as well as longer-term resiliency investments to restore floodplain areas that are critical to water quality and habitat. The Watershed Recovery Fee is effective July 2021 and will be in place for 60 months (5 years), at which time it will automatically sunset.

For most residential and business customers, the fee is a flat $3 per month (based on a 1-inch or smaller water meter). Some customers, such as large businesses and those with extensive irrigation needs, pay more ($4.50 to $30 per month) based on meter size.

Learn more about wildfire in the McKenzie Watershed.

Questions about City of Eugene stormwater and wastewater charges?

Charges related to stormwater and wastewater appear in the water portion of customer bills, but are not EWEB charges. The City of Eugene owns and operates the stormwater and wastewater systems in Eugene. For efficiency,  EWEB acts as the City's billing agent per City charter. If you have questions about these fees, visit the City of Eugene stormwater and wastewater websites or call the City of Eugene at 541-682-4900. 

Have you considered Greenpower?
Support Greenpower

Support Greenpower

By signing up for Greenpower, you help support clean energy today and the development of green energy technologies in the future.

Rebates, loans and tips
Learn more

Learn more

We offer rebates, loans and tips to help you reduce your energy and water use in and around your home. 

Reading your bill
Understanding my Bill

Understanding my Bill

Understanding how to read your bill is a good way to manage your electric and water usage.

Introducing a fresh look to the EWEB bill
Learn More

Learn More

A simplified, reader-friendly bill focused on providing information in a clear, readable way so you can make informed decisions about your energy and water use.

A new customer experience
Register Today

Register Today

Introducing a new online customer portal that gives you better features and tools for managing your personal and business accounts from any device.

ATTENTION Autopay customers
Important Information

Important Information

Your autopay enrollment did not transfer to the new system. With the launch of the portal, you need to re-enroll in autopay.