We are currently experiencing technical difficulties with our outage reporting system.

Our team is actively working to fix the issue. If you are experiencing a power outage, please check our Outage Map to see if it has already been reported. To report a power outage that does not appear on the map, please call 541-685-7000, select option 2 and follow the prompts.


Introducing A Fresh Look to EWEB's Bill

We're here to help

Questions about your bill or payment? Ask a customer service analyst. We're open Monday - Friday. 

By phone: 541-685-7000 from 9 a.m. - 6:30 p.m.

Send us an email

EWEB is introducing a simplified, reader-friendly bill focused on providing information in a clear, readable way so you can make informed decisions about your energy and water use. 

Below, learn more about how to read your new EWEB bill, which will be mailed to you if you are a paper-bill customer. If you are a paperless customer, watch for your "bill-ready" email from the email address myaccount@eweb.org. Register for the new online portal where you can download the image of your new bill. Please note, the "view current bill" link in the portal will not be active until your first new billing statement is available.

Comprendiendo el Estado de Cuento de Presupuesto de EWEB
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Nuestro programa de presupuestos auyda equilibrar los altibajos de la temporada, estableciendo un monto de una tarifa temporal.   

Introduciendo el Rediseñado Estado de Cuenta de EWEB
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Los comentarios de nuestros clientes ayudaron a construir el formato de nuestro nuevo Estado de Cuenta mensual rediseñado.