Scam Alert!

We have been notified of fraudulent calls being sent to customers, falsely threatening an interruption in service. If you are concerned about your account status, please call our Customer Service team at 541-685-7000. Learn more about protecting yourself from scams.


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Residential Customers


Below you will find resources for residential customers, including how to make a payment, start or stop service, pricing and our rebate loan programs.

Payment options
View ways to pay

View ways to pay

There are several safe and easy ways to pay your bill.

Reading your bill
Understanding my Bill

Understanding my Bill

Understanding how to read your bill is a good way to manage your electric and water usage.

Need help paying your bill?
Assistance programs

Assistance programs

We offer a variety of income-based programs. You may qualify for bill assistance, free home energy audit, expanded rebates or loans for efficiency upgrades and other programs.

Moving soon?
Learn more

Learn more

You can schedule a preferred date to start or stop your service up to 90-days in advance.

Smart meters
Learn more

Learn more

We want to provide customers with better service, build a more resilient community and create a cleaner energy future. As a part of acheiving these goals, we are upgrading our electric and water meters to smart meters.

Going green
Check it out

Check it out

Interested in taking extra steps to lower your carbon footprint? 

Residential pricing
Current pricing

Current pricing

Learn more about our pricing for residential water and electric service.

Join Our Email List
Sign up

Sign up

Sign up for EWEB news and updates.



Rebates, loans and conservation

Rebates, loans and tips
Learn more

Learn more

We offer rebates, loans and tips to help you reduce your energy and water use in and around your home. 

Water Conservation Tips
Check out some tips

Check out some tips

Check out ideas for saving water inside and outside of your home. You can also take advantage of our rebates for customer-side hand valves and ultra high efficiency toilets.

Everyday actions can add up
Energy Saving Tips

Energy Saving Tips

Saving money on your energy bill may be easier than you think. Check out tips that could deliver real savings.