Below you will find resources for residential customers, including how to make a payment, start or stop service, pricing and our rebate loan programs.
There are several safe and easy ways to pay your bill.
Understanding how to read your bill is a good way to manage your electric and water usage.
We offer a variety of income-based programs. You may qualify for bill assistance and expanded rebates or loans for efficiency upgrades.
You can schedule a preferred date to start or stop your service up to 90-days in advance.
We want to provide customers with better service, build a more resilient community and create a cleaner energy future. As a part of acheiving these goals, we are upgrading our electric and water meters to smart meters.
Detailed pricing information for residential water and electric service.
Sign up for EWEB news and updates.
We offer rebates, loans and tips to help you reduce your energy and water use in and around your home.
Check out ideas for saving water inside and outside of your home. You can also take advantage of our rebates for customer-side hand valves and ultra high efficiency toilets.
Saving money on your energy bill may be easier than you think. Check out tips that could deliver real savings.
Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday
