EWEB is making it easier for customers to do business with us. We want to shift more power into the hands of our customers, and that starts with improving some of the basics. We have created a new bill that delivers information in a clear, readable way so you can make informed decisions about your energy and water use. We also have a new online customer portal that gives you better features and tools for securely managing your personal and business accounts from any device.
A new online customer portal that gives you better features and tools for managing your personal and business accounts from any device.
Your autopay enrollment did not transfer to the new system. You need to re-enroll in autopay.
A simplified, reader-friendly bill focused on providing information in a clear, readable way so you can make informed decisions about your energy and water use.
Find answers to some common questions about the new portal and our redesigned billing statement.
4200 Roosevelt Blvd.
Eugene, OR 97402
800-841-5871
541-685-7000
Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.
