
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
The Eugene Water & Electric Board (EWEB) is expanding its capacity to provide water to customers in case of an emergency.
Find Out MoreEWEB is already in compliance with a new proposed federal rule that would require municipalities to test for PFAs, or forever chemicals, in drinking water. The good news for EWEB customers is that in over ten years of testing we have not found PFAs in our water.
Find Out MoreTo maintain the reliability customers have come to know and trust, EWEB must address an aging infrastructure bubble.
Find Out MoreEWEB General Manager Frank Lawson delivered his annual State of the Utility Address at the March 7 public Board of Commissioners meeting.
Find Out MoreGreenpower Grants, a program funded by voluntary Greenpower customer subscriptions is currently accepting applications. The grant will fund a high-impact project that increase the use of renewable energy sources, the adoption of emerging technologies, clean energy education and reduce or offset our community's carbon footprint.
Find Out MoreEugene is one of the largest cities on the west coast with only a single source of drinking water, the McKenzie River. And though the McKenzie is a pure, reliable water source, EWEB will secure a second source ensure resiliency in the future, planning to build a water treatment plant on the Willamette River, upstream of Eugene and Springfield.
Find Out MoreFor the past year, EWEB’s electric division has been preparing for a complete reconstruction of the Currin substation. Quite simply, it’s reached the end of its useful life.
Find Out MoreEWEB is building two 7.5-million-gallon water storage tanks on a 10-acre property at East 40th and Patterson Street in South Eugene. The tanks are part of our work to improve EWEB’s water storage infrastructure for future resiliency to earthquakes and climate change. People who live nearby have been watching the progress of the work since summer 2021.
Find Out MoreEWEB has awarded nearly $125,000 in grant funds to local organizations that promote electric mobility and reduce community carbon emissions.
Find Out MoreGrantees in the McKenzie River Valley can receive up to $35,000 each
Find Out MoreCollaborating with the City of Eugene, a Climate Guidebook, and priorities for upriver EWEB customers were the main topics at the Feb. 7 Board of Commissioners meeting. The five-member Board serves without pay and is elected by EWEB customers. Their job is to establish policies and values and set EWEB’s long-term direction. Board meetings are open to the public and include opportunities for public comment.
Find Out MoreYou may have noticed a plaque along the sidewalk on East 4th Avenue near the entrance to the employee parking lot at EWEB’s former headquarters building. It commemorates Wiley Griffon. He’s not considered the first Black resident of Eugene. But he is the first one mentioned by name, according to scholars.
Find Out MoreWorld Pulses Day is celebrated on February 10, and is a day to celebrate and spread information on the environmental and personal health benefits of pulses, aka beans, peas and lentils.
Find Out MoreEugene has some of the best drinking water in the world. That’s thanks to our source, the pristine McKenzie River. It’s also thanks to the people at EWEB; whether an engineer designing a new reservoir, a treatment plant operator ensuring the safety and quality of drinking water, or a member of a crew maintaining the infrastructure in our community, water professionals work around the clock to ensure tap water is there when you need it.
Find Out MoreThe Eugene City Council approved the purchase of EWEB's former riverfront headquarters property at a meeting on Jan. 30. The terms of the deal state that the City of Eugene will purchase the 4.4-acre property, which includes two buildings and parking lots, for $12 million.
Find Out MoreJune 23, 2017
To help protect drinking water, we will continue the ban on fireworks at College Hill Reservoir, and will restrict all access to the reservoir June 23 - July 5.
The fireworks and access prohibition includes the entire surface of the reservoir, located at Lawrence Street and West 25th Avenue. However, legal fireworks can be used on the blacktop surface of the old reservoir to the north of the College Hill structure.
Fireworks lit off from the top of the reservoir in past years caused damage to the rubberized coating on the surface of the reservoir, installed in 2008 to keep contaminants from seeping into the drinking water below. To ensure people do not set off fireworks on the reservoir this year, we will lock the reservoir gates on Friday, June 23. The gates will remain locked until 8 a.m. on Wednesday, July 5. We're requesting that people stay off the top of the reservoir for the duration of the closure.
"I am confident our community will be especially vigilant in helping us keep our water safe," said Jason Carman, EWEB's pumping and controls supervisor. "Closing the top of the reservoir to avoid fireworks damage may be inconvenient for some, but is in the best interests of all."
Since the reservoir started operating in 1939, Eugene residents have used it and the surrounding open space as an unofficial park for picnics, star-gazing and bicycle riding. EWEB considered fencing off the reservoir over the past decade because of security and contamination concerns. To maintain public access, we invested more than $1 million on improvements that include joint hardening, slab sealing, head house fencing, installation of electronic surveillance and landscape security improvements. In 2012, we determined that despite the improvements, the roof of the reservoir was still prone to leakage.
Concerned over possible contamination of the water supply from dog feces left atop the facility, we approached nearby residents to find a solution. Working with neighbors over the past several years, we installed access gates and larger signs asking people to keep dogs off the reservoir to protect against potential contamination. The partnership with neighbors has led to a largely successful effort to keep dogs and dog waste off the reservoir.
EWEB staff and neighbors will continue monitoring the reservoir to make sure people are respecting the temporary closure, as well as the prohibition of dogs and the fireworks ban.
Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday