Water rates
For nearly a century, the Eugene Water & Electric Board has provided its customers with
high-quality water services at reasonable rates. As Oregon's largest citizen-owned municipal
utility, we strive to keep you informed about any changes in your water rates.
(Effective May 1, 2011)
Your monthly water bill is composed of three main parts: the Basic Charge, Consumption Charge and an
Elevation Charge, if applicable.
The monthly Basic Charge is based on meter size and covers the
cost of services that must be provided regardless of how much water you use per
month. This includes meter reading, billing and customer service.
The Consumption Charge applies to the amount of water you use per
month and is expressed in thousands of gallons, or "kgals."
The Elevation Charge, if applicable, recovers the cost of pumping
water to higher-elevation customers.
As shown in the following graph, water rates for the average EWEB residential customer continue to be
low as compared to ten similar communities (March 2011).
EWEB is appointed by the City Charter to collect and remit to the City of Eugene all charges for
wastewater and stormwater services. EWEB has no relationship with the City's wastewater and stormwater
system operation or rates and acts only as the City's billing agent. For more information about
these charges, call 541-682-4900 or visit the
City of Eugene's website.
The Eugene Water & Electric Board has a systems development charge (SDC) for all new or
expanded water connections.
For other water rates and charges, visit EWEB's Policies and Procedures Manual (Chapter
III). The manual is in PDF format and contains left-hand bookmarks and links in
the table of contents for easier navigation to the rate schedules.
Get answers to some of your frequently asked rate questions.